The ideal candidate will have experience with end-to-end C4C implementations, from requirements gathering to go-live and hyper care.

Functional Responsibilities:

• Conduct requirements workshops with business stakeholders, perform fit-gap analysis, scoping, and fine-tuning
• Configure account and contact management, leads, opportunities, quotes, activities, service tickets, territory management, pricing, organizational structure, roles and authorizations, workflow, and notification rules
• Develop reports and dashboards, and manage data migration using Migration Workbench

Integration and Extensions:

• Integrate C4C with SAP S/4HANA/ECC and SAP Commerce via SAP Integration Suite (CPI), OData, and SOAP/REST APIs
• Develop side-by-side extensions on SAP BTP (CAP, SAPUI5/Fiori)
• Write functional and technical specifications, support testing (unit, SIT, UAT), and provide 2nd/3rd-level support

Requirements:

• Minimum 6-7 years of experience
• SAP C4C (Sales Cloud and/or Service Cloud) configuration, scoping, fine-tuning, and adaptation
• C4C APIs: OData, SOAP/REST web services
• Integration with SAP backend systems (S/4HANA/ECC) via SAP Integration Suite/CPI
• Solid understanding of CRM processes (lead-to-cash, customer service)
• Strong communication skills for working directly with business stakeholders
• Architectural mindset

Nice-to-haves:

• SAP Sales Cloud/Service Cloud Version 2
• SAP BTP: CAP, SAPUI5/Fiori, Kyma
• SAP certification: SAP Certified Associate – Sales Cloud/Service Cloud
• Agile/Scrum, Jira, Git

Benefits:

• Full-time position with 40 hours per week
• 27 vacation days
• Unlimited employment contract
• Opportunities for career growth and professional development

Language Skills:

• Fluency in written and spoken German and English

Other Requirements:

• Flexibility and willingness to travel
• Valid work permit

Job Data by YubHub.