{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/bucaramanga/"},"x-facet":{"type":"city","slug":"bucaramanga","display":"Bucaramanga","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_8019991d-5a5"},"title":"(Fluent English) Technical Support Consultant (VPN & Networking)","description":"<p>We are seeking a Technical Support Consultant to join our team. As a Technical Support Consultant, you will assist clients with setting up and troubleshooting secure private access solutions, ensuring proper access to internal resources.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Assist clients with setting up and troubleshooting secure private access solutions, ensuring proper access to internal resources;</li>\n<li>Help clients configure and troubleshoot multifactor authentication (MFA) for VPN and private access solutions;</li>\n<li>Analyze network traffic to identify potential bottlenecks and recommend performance improvements without compromising security;</li>\n<li>Advise on bandwidth allocation and prioritization for VPN users to ensure reliable and secure connections;</li>\n<li>Analyze log files to investigate technical issues and identify their root causes;</li>\n<li>Provide technical guidance and troubleshooting support across different operating systems;</li>\n<li>Collaborate with clients and technical teams to resolve issues and ensure a smooth user experience.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Solid knowledge of networking concepts, including IPsec tunnels, DNS, packet tracing, network ports, and firewall functionality;</li>\n<li>Understanding of network infrastructure, including VPNs, routing, split tunneling, and connector-based WireGuard tunnels;</li>\n<li>Basic understanding of network protocols such as OpenVPN, IKEv2, and WireGuard;</li>\n<li>Ability to read and analyze log files to troubleshoot technical issues;</li>\n<li>Confidence in working with Windows, Linux, macOS, Android, and iOS;</li>\n<li>Strong analytical thinking and research skills;</li>\n<li>Positive, proactive, and responsible attitude;</li>\n<li>Personal computer with at least 8 GB of RAM and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Flexible schedule;</li>\n<li>Opportunity to cooperate fully remotely;</li>\n<li>Inclusive international environment;</li>\n<li>Compensation in USD;</li>\n<li>Rewards for referring friends;</li>\n<li>Balance between project workload and personal time, but also – internal health policy;</li>\n<li>Responsive leadership interested in your development and long-lasting cooperation;</li>\n<li>Greenhouse conditions for self-development;</li>\n<li>A culture built on trust, with no time-tracking requirements.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://apply.workable.com/j/01CAE642ED","directApply":true,"hiringOrganization":{"@type":"Organization","name":"SupportYourApp","sameAs":"https://www.supportyourapp.com","logo":"https://logos.yubhub.co/supportyourapp.com.png"},"x-apply-url":"https://apply.workable.com/j/01CAE642ED","x-work-arrangement":"remote","x-experience-level":null,"x-job-type":"contract","x-salary-range":null,"x-skills-required":["networking","IPsec tunnels","DNS","packet tracing","network ports","firewall functionality","VPNs","routing","split tunneling","WireGuard tunnels","OpenVPN","IKEv2","log file analysis","Windows","Linux","macOS","Android","iOS","analytical thinking","research skills"],"x-skills-preferred":["cloud platforms","AWS","Microsoft Azure","Identity Providers","IdPs","Single Sign-On","SSO","Google Workspace","Microsoft Entra ID","customer-facing experience"],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-11-03T00:00:00.000Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bucaramanga, Santander"}},"jobLocationType":"TELECOMMUTE","employmentType":"CONTRACTOR","occupationalCategory":"IT","industry":"Technology","skills":"networking, IPsec tunnels, DNS, packet tracing, network ports, firewall functionality, VPNs, routing, split tunneling, WireGuard tunnels, OpenVPN, IKEv2, log file analysis, Windows, Linux, macOS, Android, iOS, analytical thinking, research skills, cloud platforms, AWS, Microsoft Azure, Identity Providers, IdPs, Single Sign-On, SSO, Google Workspace, Microsoft Entra ID, customer-facing experience"}]}