The successful candidate will work with in-house client managers and freelance linguists/suppliers to fulfill translation project scopes. They will contract with linguists from all over the world, monitor quality and budgets, and handle document formatting. This is a non-client facing role and can be performed remotely from any location in Colombia.

Responsibilities:

• Independently manage small to mid-sized translation projects end-to-end, ensuring alignment with client expectations, timelines, budgets, and quality standards.
• Act as a key point of contact for assigned clients, gathering project requirements, ensuring smooth project initiation, and managing expectations throughout the project lifecycle.
• Define project tasks, monitor progress, track milestones, and proactively manage risks, escalating when necessary.
• Coordinate effectively with internal teams to ensure seamless execution and communication.
• Contribute to internal and client-facing reporting, performance tracking, and issue resolution.
• Supports quality control activities within project workflows, including adherence to quality standards, review processes, and documentation requirements to ensure deliverables meet client and regulatory expectations.
• Participates in quality investigations, applying methodologies such as 5 Whys or Root Cause Analysis (RCA) to identify causes of issues and support the implementation of corrective and preventive actions (CAPAs).
• Assist in evaluating and adopting automation and technology-driven solutions to improve project efficiency and quality.
• Maintain current knowledge of industry trends, client landscapes, and regulatory considerations relevant to language services in the life sciences sector.
• Support cross-functional collaboration and help grow ICON's Language Services offering through relationship-building and operational integration.
• Share expertise and contribute to the training and mentoring of junior staff.
• Perform other duties as assigned.

Requirements:

• 1-3 years of experience in project management within translation, localization, or language services.
• Experience with Life Sciences translation projects (pharmaceutical, medical device, clinical, or biotech) a plus.
• Excellent communication and problem-solving skills, with the ability to manage multiple stakeholders.
• Proficiency in CAT tools, translation management systems, and project tracking software.
• Proficiency in Microsoft Word, Excel, and other document formats (e.g., PDFs, XML, PowerPoint).
• Attention to detail and advanced Microsoft Word skills required.
• Any type of project management or coordination experience is a plus.

Rewards & Benefits:

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include:

• Competitive base salary and performance-related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Job Data by YubHub.