Responsibilities:

• Lead and grow your Management Team through the employee life cycle.
• Co-create with Floor Managers and Visual to increase performance and maximise profit.
• Contribute to the Area Team's sales strategy and provide feedback.
• Report to the Area Manager.
• Plan turnover and hours with Floor Managers for effective schedule planning.
• Oversee the commercial plan implementation and adapt to local customer needs.
• Provide constructive feedback to the Management Team.
• Monitor and control variable costs and work with the COR to avoid stock loss.
• Coordinate annual inventory.
• Ensure a safe working environment for customers and staff.
• Supervise with the COR to ensure compliance with banking and audit guidelines.
• Work with H&M support office regarding country specifics.

Qualifications:

• Plan and implement long-term strategies for your store.
• Organise store routines efficiently.
• Analyse sales figures and create actions to maximise performance.
• Evaluate service results and develop actions to increase service experience.
• Support budget forecasts and selling targets.
• Ensure all Sales Advisors and Managers receive training.
• Secure succession planning and identify future talents.
• Act as a customer service role model.
• Review and manage employee performance regularly and fairly.

Benefits:

• 25% staff discount across all H&M Group brands.
• Clothing Allowance.
• Annual Leave.
• Development Opportunities.

Inclusion & Diversity: H&M Group aims to create and maintain inclusive, diverse, and equitable workplaces.

Job Data by YubHub.