{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/bitola/"},"x-facet":{"type":"city","slug":"bitola","display":"Bitola","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_ca23b979-983"},"title":"(Fluent English) Technical Support Consultant (VPN & Networking, global)","description":"<p>SupportYourApp is seeking a Technical Support Consultant to join their global team. As a Technical Support Consultant, you will assist clients with setting up and troubleshooting secure private access solutions, ensuring proper access to internal resources.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Assist clients with setting up and troubleshooting secure private access solutions, ensuring proper access to internal resources;</li>\n<li>Help clients configure and troubleshoot multifactor authentication (MFA) for VPN and private access solutions;</li>\n<li>Analyze network traffic to identify potential bottlenecks and recommend performance improvements without compromising security;</li>\n<li>Advise on bandwidth allocation and prioritization for VPN users to ensure reliable and secure connections;</li>\n<li>Analyze log files to investigate technical issues and identify their root causes;</li>\n<li>Provide technical guidance and troubleshooting support across different operating systems;</li>\n<li>Collaborate with clients and technical teams to resolve issues and ensure a smooth user experience.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Solid knowledge of networking concepts, including IPsec tunnels, DNS, packet tracing, network ports, and firewall functionality;</li>\n<li>Understanding of network infrastructure, including VPNs, routing, split tunneling, and connector-based WireGuard tunnels;</li>\n<li>Basic understanding of network protocols such as OpenVPN, IKEv2, and WireGuard;</li>\n<li>Ability to read and analyze log files to troubleshoot technical issues;</li>\n<li>Confidence in working with Windows, Linux, macOS, Android, and iOS;</li>\n<li>Strong analytical thinking and research skills;</li>\n<li>Positive, proactive, and responsible attitude;</li>\n<li>Personal computer with at least 8 GB of RAM and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li>\n</ul>\n<p>Nice to have:</p>\n<ul>\n<li>Experience with cloud platforms such as AWS or Microsoft Azure;</li>\n<li>Understanding of Identity Providers (IdPs) and Single Sign-On (SSO) solutions, such as Google Workspace and Microsoft Entra ID (formerly Azure AD);</li>\n<li>Customer-facing experience.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Flexible schedule;</li>\n<li>Opportunity to cooperate fully remotely;</li>\n<li>Inclusive international environment;</li>\n<li>Compensation in USD;</li>\n<li>Rewards for referring friends;</li>\n<li>Balance between project workload and personal time, but also – internal health policy;</li>\n<li>Responsive leadership interested in your development and long-lasting cooperation;</li>\n<li>Greenhouse conditions for self-development;</li>\n<li>A culture built on trust, with no time-tracking requirements.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://apply.workable.com/j/D5429C0E68","directApply":true,"hiringOrganization":{"@type":"Organization","name":"SupportYourApp","sameAs":"https://www.supportyourapp.com/","logo":"https://logos.yubhub.co/supportyourapp.com.png"},"x-apply-url":"https://apply.workable.com/j/D5429C0E68","x-work-arrangement":"remote","x-experience-level":null,"x-job-type":"contract","x-salary-range":null,"x-skills-required":["networking","VPN","multifactor authentication","network traffic analysis","log file analysis","operating systems","analytical thinking"],"x-skills-preferred":["cloud platforms","Identity Providers","Single Sign-On solutions","customer-facing experience"],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-26T00:00:00.000Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bitola, Municipality of Bitola"}},"jobLocationType":"TELECOMMUTE","employmentType":"CONTRACTOR","occupationalCategory":"IT","industry":"Technology","skills":"networking, VPN, multifactor authentication, network traffic analysis, log file analysis, operating systems, analytical thinking, cloud platforms, Identity Providers, Single Sign-On solutions, customer-facing experience"}]}