We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

As a Customer Assistant, you will:

• Deliver five-star service at pace, and embrace the transformation we're driving.
• Confidently recommend and sell our newest food products to our customers.
• Thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest.
• Utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience.
• Contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Be poised to work across various areas of the store, adapting to the changing demands of the retail environment.

This is a seasonal role, available from December 13th to 20th, and requires flexible working hours, including evenings and weekends.

In return, you'll receive a competitive salary, although the exact figure is not specified.

M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy.

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• Providing remarkable service to customers
• Confidently recommending and selling M&S Food products
• Utilising digital tools to enhance the customer experience
• Contributing to a positive, high-energy environment
• Being flexible and adaptable to changing demands

You'll be working varied shifts, including early mornings, and may be asked to work up to full-time hours during peak periods.

M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.

Benefits of working with M&S include:

• Opportunity to work with a leading retailer
• Collaborative and supportive team environment
• Digital tools training

Working hours: Week 1: Sun 07:00-12:15 Wed 05:00-10:15 Fri 05:00-10:15 Sat 05:00-10:15 Week 2: Thurs 05:00-10:15

This role is not suitable for applicants under 18 due to health and safety legislation.

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Responsibilities:

• Deliver five-star service at pace and thrive under pressure
• Confidently recommend and sell new food products to customers
• Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
• Contribute to a positive, high-energy environment and support colleagues
• Adapt to changing demands and work across various areas of the store

Requirements:

• Digital confidence and ability to use digital tools
• Resilience and commitment to delivering excellent customer service
• Ability to work flexibly and adapt to changing demands

Benefits:

• Opportunity to work with a leading retailer and contribute to business growth
• Flexible working hours and potential for full-time hours during peak periods

At M&S, we're committed to being an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.

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You'll work early mornings, specifically Sunday 07:00-11:00, Tuesday 05:00-09:00, Friday 05:00-09:00, and Saturday 05:00-09:00.

As a Customer Assistant, you'll provide five-star service, recommend and sell M&S Food products, and ensure customers feel valued.

Responsibilities include:

• Delivering exceptional customer service
• Confidently recommending and selling M&S Food products
• Utilising digital tools, such as the Sparks App and in-store devices
• Working across various areas of the store
• Adapting to changing demands of the retail environment

Requirements:

• Digital confidence
• Team player
• Flexibility
• Resilience
• Commitment to M&S brand

Benefits of working at M&S include:

• Opportunity to work with a leading retailer
• Training and development opportunities
• Flexible working arrangements

M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.

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We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

As a Customer Assistant, you will:

• Provide five-star service at pace to our customers
• Confidently recommend and sell our newest food products
• Utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience
• Contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience
• Be flexible and adapt to the changing demands of the retail environment

Hours of work: Tues 16:30-20:30 Weds 16:30 - 20:30 Thurs 16:30-20:30 Fri 16:30-20:30 Sat 16:30-20:30

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

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You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience.

As a team player, you'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital, as you'll need to work across various areas of the store, adapting to the changing demands of the retail environment.

Hours of Work: Week 1: Tues 15:15-20:30 Weds 15:15-20:30 Fri 15:15-20:30 Sat 15:15-20:30

Week 2: Sun 12:45-18:00 Mon 15:15-20:30 Fri 15:15-20:30

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

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• Delivering five-star customer service at pace
• Confidently recommending and selling M&S Food products
• Utilising digital tools to enhance the customer experience
• Contributing to a positive team environment
• Adapting to changing demands and store areas

M&S aims to be an inclusive organisation with an active Inclusion, Diversity, and Equal Opportunities Policy.

Benefits

While not explicitly listed, M&S offers opportunities for growth and development in a leading retail organisation.

Company Culture

M&S is transforming to lead the industry into a greener, speedier, more inspiring digital era.

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You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

Responsibilities include:

• Thriving in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest
• Utilising our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience
• Contributing to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience
• Being flexible and poised to work across various areas of the store, adapting to the changing demands of the retail environment

This is a seasonal role, available from December 13th to 20th, and requires working up to full-time hours during this period. The shift patterns are:

• Sunday 20:00 - 05:00
• Thursday 20:00 - 05:00
• Friday 20:00 - 05:00
• Saturday 20:00 - 05:00

Benefits of working with M&S include:

• Competitive pay rates
• Opportunities for career development and growth
• Collaborative and supportive team environment

We're committed to an active Inclusion, Diversity and Equal Opportunities Policy.

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You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

Responsibilities:

• Thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest.
• Utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Be poised to work across various areas of the store, adapting to the changing demands of the retail environment.

Working hours:

• Thursday 20:00 - 05:00
• Friday 20:00 - 05:00
• Saturday 20:00- 05:00
• Sunday 20:00 - 05:00

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Benefits:

• Competitive salary
• Opportunity to work with a leading retailer
• Flexible working hours

Under 18 disclaimer: This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18.

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