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YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_a6fd0843-e11"},"title":"User Researcher","description":"<p>The User Researcher role at UK Health Security Agency involves embedding user-centred design (UCD) approaches into UKHSA ways of working. You will work as part of a multidisciplinary squad collaborating with teams across UKHSA to ensure design projects are rooted in a deep understanding of users and their needs.</p>\n<p>Key responsibilities:</p>\n<ul>\n<li>Carry out user research activities, creating research plans, recruiting participants, preparing discussion guides, and running user research sessions.</li>\n<li>Analyse and synthesise user research data to present clear and engaging user insights and actionable findings.</li>\n<li>Contribute to improving user research practice and ways of working by adhering to and embedding consistent and high-quality professional standards.</li>\n<li>Drive awareness of user research practices, advocating for user needs and user research to be embedded within strategy, policy, and service design.</li>\n<li>Work collaboratively and in an inclusive manner by involving teams and colleagues from across UKHSA in user research.</li>\n<li>Act as the voice of users in the design of services, making actionable recommendations based on insights and communicating these to stakeholders clearly and confidently.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Experience of using user-centred design methods and practices in complex organisations.</li>\n<li>Experience of designing and delivering inclusive user research with a range of users.</li>\n<li>Experience of qualitative research methodologies and knowing how to apply different methods to different research projects.</li>\n<li>Experience of using basic techniques to analyse and synthesise findings.</li>\n<li>Ability to create actionable, evidenced-based insights using a variety of techniques to tell compelling stories.</li>\n<li>Experience of developing user research practices and a good understanding of the key standards in assuring the quality of user research.</li>\n<li>Ability to explain the value of research practice, navigate stakeholder landscapes, and gain support for research plans, findings, and ways of working.</li>\n<li>Ability to work as part of a multidisciplinary team, working directly with other professions to ensure effective and timely delivery.</li>\n</ul>\n<p>Desirable criteria:</p>\n<ul>\n<li>Government service assessments.</li>\n<li>Working in an agile environment.</li>\n<li>Coaching and mentoring other user researchers.</li>\n</ul>\n<p>Location: Hybrid working based at any of our Core HQs in either Birmingham, Leeds, Liverpool or London (Canary Wharf).</p>\n<p>Salary: £41,983 to £52,113 a year per annum, pro rata.</p>\n<p>Contract: Fixed term, 14 months.</p>\n<p>Working pattern: Full-time, Part-time, Job share, Flexible working.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_a6fd0843-e11/","directApply":true,"hiringOrganization":{"@type":"Organization","name":"UK Health Security Agency","sameAs":"https://gov.uk/ukhsa/careers","logo":"https://logos.yubhub.co/gov.uk.png"},"x-apply-url":"https://www.jobs.nhs.uk/candidate/jobadvert/K9919-26-0308?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"fixed-term","x-salary-range":"£41,983 to £52,113 a year","x-skills-required":["user-centred design","qualitative research methodologies","analysis and synthesis","inclusive research practices","user research methods","user-centred practice and advocacy"],"x-skills-preferred":["government service assessments","agile environment","coaching and mentoring"],"datePosted":"2026-10-26T13:17:17.041Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Birmingham, Leeds, Liverpool or London (Canary Wharf)"}},"occupationalCategory":"Design","industry":"Healthcare","skills":"user-centred design, qualitative research methodologies, analysis and synthesis, inclusive research practices, user research methods, user-centred practice and advocacy, government service assessments, agile environment, coaching and mentoring","baseSalary":{"@type":"MonetaryAmount","currency":"GBP","value":{"@type":"QuantitativeValue","minValue":41983,"maxValue":52113,"unitText":"YEAR"}}}]}