As a Sales Support Associate at Wolt, you'll be the primary point of contact for merchant partners, providing timely support and resolving issues to ensure smooth operations.

Responsibilities

• Respond to merchant emails and support tickets with clear, helpful answers.
• Make accurate updates to restaurant menus and retail assortments.
• Troubleshoot merchant, equipment, and operational issues.
• Collaborate with internal teams to improve the partner experience.
• Ensure merchant information and menus are accurate.

Requirements

• Strong communication and stakeholder management skills.
• Excellent organisational and multitasking abilities.
• Solution-oriented mindset with attention to detail.
• Ability to work independently and manage multiple priorities.
• Experience in onboarding, account management, or merchant support is a plus.
• Fluent in English; Maltese is a plus.

Benefits

• Directly impact merchant success and customer experience.
• Dynamic and collaborative working environment.
• Exposure to cross-functional projects and market launches.
• Career growth opportunities within a global tech company.

Compensation

• The successful candidate's starting pay will fall within the pay range of €1,574 - €1,967 EUR per month.

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