As a Site Manager, you will be key in ensuring the maintenance and efficiency of our data center's IT infrastructure. Your role involves leading a team that works directly with cutting-edge technologies.

You’ll be responsible for overseeing the IT infrastructure, handling hardware troubleshooting and resolution, and ensuring critical systems run smoothly.

Your responsibilities will include:

• Managing IT support team to achieve KPIs in IT infrastructure support and project planning.
• Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
• Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance.
• Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations.
• Managing IT support that includes diagnosing and resolving issues related to IT hardware and ensuring the continuous support of the data center’s IT infrastructure.
• Managing project tasks that include installation, upgrading and dismantling of hardware based on operational requests and requirements.
• Managing additional processes around asset management, Return Merchandise Authorizations (RMAs).

Requirements

We expect you to have:

• 5+ years of team management, hands-on experience in diagnosing and resolving server hardware issues.
• A solid understanding of data center operations, as well as server and network equipment principles.
• Practical experience in project planning and management.
• Knowledge of the ITIL methodology, the operational activities of the technical support service (ITSM).
• Basic proficiency in the Linux operating system and familiarity with command-line tools.
• Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables.
• Advanced Excel skills, including proficiency with pivot tables, formulas, lists and graph creation.
• A proactive, responsible and goal-oriented approach to work.

Nice to Have

It will be an added bonus if you have:

• ITIL and/or PMI certification.
• Driving License (Category B)

Benefits & Perks

• Competitive compensation
• Career growth and learning opportunities
• Flexibility and ownership
• Collaborative and innovative culture
• Opportunity to work on impactful AI projects
• International environment and talented teams

Job Data by YubHub.

This role ensures that inbound/outbound shipments, inventory accuracy, and equipment provisioning meet operational standards.

Your responsibilities will include:

• Warehouse & Shipment Management: Ensure timely and accurate processing of inbound and outbound shipments. Establish and maintain SOPs for shipping and material handling. Oversee packaging standards for equipment. Handle escalations with warehouse operations. Identify bottlenecks and optimize warehouse workflows. Identify opportunities for process and tools improvement.
• Inventory & Asset Control: Lead cyclical and annual inventory checks across all warehouse and external storage locations. Guarantee data accuracy in the inventory system (ERP, WMS). Supervise assets creation process. Analyze inventory discrepancies and implement preventive measures.
• Team Management: Lead and mentor a logistics team. Distribute tasks, monitor performance, and conduct onboarding process. Act as escalation point for operational and staffing issues. Manage resources (internal + outsource).
• Stakeholder Communication: Act as primary logistics contact for data center engineers, project managers, and procurement teams. Manage relationships with relevant partners.
• Risk Management: Assess and mitigate risks related to logistics operations, including equipment damage, delays and theft. Establish safety protocols in handling heavy, fragile equipment. Perform root-cause analysis of logistics incidents and implement corrective actions. Coordinate with data center operations and security teams to align risk management practices.

We expect you to have:

• 5+ years in warehouse/logistics operations, preferably in IT hardware or data centers.
• Proven leadership experience (managing people and processes).
• Strong knowledge of shipping standards and inventory systems.
• Analytical mindset with ability to drive continuous improvement.
• Excellent communication and stakeholder management skills.

Benefits & Perks:

• Competitive compensation
• Career growth and learning opportunities
• Flexibility and ownership
• Collaborative and innovative culture
• Opportunity to work on impactful AI projects
• International environment and talented teams

Job Data by YubHub.

This is a senior technical role focused on deep investigations, cross-site pattern detection, and driving permanent fixes with R&D and ODM vendors. You will turn complex incidents into scalable solutions and elevate L1/L2 capabilities through strong technical enablement.

Responsibilities

Deep Technical Investigation (Primary Focus)

• Lead root cause analysis beyond L2 depth (GPU failures, firmware issues, Linux-level faults, HW/SW interactions).
• Detect recurring patterns across sites and convert findings into durable fixes.
• Own technical workstreams during high-severity incidents.

Vendor & R&D Collaboration

• Build evidence packs and drive escalations with ODM and R&D.
• Push for firmware, component, and platform-level resolutions.
• Track outcomes and ensure knowledge flows back to operations.

Firmware & Platform Readiness (BIOS/BMC)

• Support validation and rollout of firmware updates (risk assessment, staging, rollback planning).
• Help operationalize platform standards across datacenters.

Knowledge & Enablement

• Create scalable runbooks, troubleshooting guides, and error catalogs.
• Turn investigations into playbooks that elevate L1/L2 teams.

Hands-on Support (As Needed)

• Travel to datacenters for complex troubleshooting, new platform readiness, or incident containment.

Requirements

• Strong hands-on experience with datacenter servers and deep Linux troubleshooting.
• Ability to diagnose across hardware, BIOS/BMC firmware, and Linux (logs, drivers, storage basics, performance triage).
• Structured incident response experience and clear communication under pressure.
• Experience driving evidence-based escalations with vendors/R&D.
• Fluent English (written and spoken).

Nice to Have

• Strong familiarity with GPU server platforms and tooling (for example: nvidia-smi, dcgmi, Linux logs correlation).
• Experience with ipmitool and Redfish workflows, firmware lifecycle, and staged rollouts.
• Scripting skills (bash and basic Python) for log collection, triage automation, and simple reliability analysis.
• Exposure to OCP-based platforms and ODM manufacturing ecosystems.
• Experience supporting enterprise bare metal customers under contractual SLAs.

Benefits & Perks

• Competitive compensation
• Career growth and learning opportunities
• Flexibility and ownership
• Collaborative and innovative culture
• Opportunity to work on impactful AI projects
• International environment and talented teams

Job Data by YubHub.