Your AI-forward mindset coupled with strong writing and technical skills will create clear reference docs and tutorials on high-complexity features.

We are looking to speak to candidates who are based in Gurgaon, Bengaluru or Mumbai for our hybrid working model.

Responsibilities

• Advocate for users in everything you write
• Work with technical and non-technical teams to meet the documentation needs of our users
• Research complex product features and validate with diligent testing
• Produce technically accurate and well-written documentation
• Contribute feedback to the team through copy review and planning discussions

Requirements

• Experience in a technical writing, technical communications, developer relations, or similar role in the software industry
• Experience writing technical documentation from scratch in English
• Strong critical reading and writing skills
• Hands-on experience using AI tools to accelerate documentation work
• Experience with cloud and database technologies
• Ability to read code for technical examples in at least one programming language (e.g., C++, C#, Java, Python, JavaScript)
• Experience testing and validating documentable features and concepts

Success Measures

In 3 months:

• You'll be comfortable with our toolchain, AI tooling, and writing workflow
• You can implement small to medium complexity documentation requests
• You're getting to know our server engineers and are getting comfortable with participating in intra and inter team discussions
• You've completed the required technical training and courses required for MongoDB Engineering

In 6 months:

• You are getting comfortable doing deep dives into database architecture and technology as part of feature documentation
• You've got a working knowledge of the MongoDB data platform and know who to follow up with when you need to learn more
• You've adapted to our style of writing and your work demonstrates technical writing best practices
• You begin reviewing the work of your peers and learning from it
• You and your manager have discussed your career trajectory and growth opportunities
• You've helped the team improve and establish effective, well-vetted AI-assisted workflows for drafting and review

In 12 months:

• You're creating consistently high quality documentation for entire feature sets, complex tutorials, and high level concepts
• You know how much work you can manage and are contributing at a healthy pace
• You provide quality copy and technical reviews for your team members
• You provide best practices and coaching on AI-assisted workflows for your team members

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You will use your leadership skills to manage and grow a talented team of writers, prioritize and plan documentation projects, and influence the strategic vision for the MongoDB docs.

Your AI-forward mindset coupled with strong writing and technical skills will guide production of clear reference docs and tutorials on high-complexity features.

Candidate Profile

• Extensive technical writing experience and 2+ years of experience managing a team of technical writers, developer advocates, or other technical communications-focused roles

• Passionate about developing writing expertise on a team through reviews and mentorship

• Experience prioritizing and planning documentation projects

• Collaborative with other documentation leaders and writers

• Grew a technical writing team through interviewing, hiring, and onboarding talented writers

• Hands-on experience using AI tools to accelerate documentation work

• Sound editorial judgment to evaluate AI-generated content against source material for technical accuracy

• Strong critical reading and writing skills

• Experience with cloud and database technologies

• Ability to write code for technical examples in at least one programming language (e.g., C++, C#, Java, Python, JavaScript)

Position Expectations

• Lead a technical writing team with opportunity for team growth

• Integrate with a highly collaborative, globally distributed group of documentation leaders

• Work cross-functionally with Engineering, Product, Design, Developer Relations, and Product Marketing

• Guide the team's adoption of AI-assisted research, writing, and review workflows

• Foster a positive and effective team culture

• Develop the writing, testing, and technical skills of the team through coaching

• Contribute feedback to the team through copy review and planning discussions

• Collaborate with Engineering and Product on the team’s roadmap

• Interview and hire talented writers for all areas of the MongoDB Docs team

• Advocate for users in everything your team produces

• Produce technically accurate and well-written documentation when time permits

In 3 months:

• Meet with all team members and learn their interests, strengths, and areas for development

• Become comfortable with the toolchain, AI tooling, and writing workflow

• Get to know partners in Engineering and Product Management

• Participate in intra and inter team discussions

• Complete required technical and leadership training

In 6 months:

• Review team’s work and use their writing to learn more about the MongoDB data platform

• Adapt to the style of writing and instill technical writing best practices in team members’ work

• Develop a growth plan tailored to each team member's career goals

• Discuss career trajectory and growth opportunities with your manager

• Develop a working knowledge of MongoDB's products

• Help the team improve and establish effective AI-assisted workflows

In 12 months:

• Actively guide the team to produce consistently high-quality documentation

• Know how much work the team can manage and deliver content at a healthy pace

• Provide expert copy and technical reviews for team members

• Provide best practices and coaching on AI-assisted workflows

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