68e0d32b-b71 Teammate TaskUs is seeking a Teammate to provide exceptional customer experience to clients. As a Teammate, you will handle inbound and outbound calls, emails, and live chats, while ensuring accurate and timely responses to client inquiries.

Responsibilities:

  • Provide world-class service to clients in an accurate, efficient, and respectful manner
  • Handle inbound and outbound calls, emails, and live chats
  • Filter content from client websites
  • Perform data and research functions
  • Provide support through basic troubleshooting techniques
  • Manage and resolve customer complaints
  • Identify and escalate priority issues
  • Document all customer interactions according to standard operating procedures

Requirements:

  • Willingness to work on cyclical schedules
  • Experience in phone, email, and live chat support
  • Strong verbal and written communication and comprehension skills
  • Computer literacy and proficiency in Windows OS, Apple OS X, Microsoft Office, and Google applications
  • Typing speed of at least 30 WPM for voice and 35 WPM for Non-Voice campaigns
  • Good problem-solving and critical thinking skills
  • Self-motivated and able to work independently and in teams

Benefits:

  • Competitive industry salaries
  • Comprehensive benefits packages
  • Scholarship program for children
  • HMO benefits for you and up to 2 dependents
  • Wellness programs
  • Retirement savings program with company matching
  • On-site perks such as gym and recreational areas, unlimited coffee, free healthy lunch, and daycare for kids

Job Data by YubHub.

]]> full-time phone support, email support, live chat support, customer service, problem-solving, critical thinking, Windows OS, Apple OS X, Microsoft Office, Google applications, experience in Customer Service, Sales, Billing, Collections, and Technical Support pension Customer Service Technology TaskUs https://logos.yubhub.co/taskus.com.png TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, serving clients in various sectors including social media, e-commerce, gaming, and more. The company has approximately 45,000 employees globally. https://www.taskus.com https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Batangas-Batangas-Philippines/Teammate-Atlantis_R_2401_434-1 Batangas, Batangas Batangas Batangas PH 2024-01-11 unknown unknown e506b417-8be Operations Manager As an Operations Manager at TaskUs, you will focus on providing the best possible customer experience to clients.

Responsibilities:

  • Ensure consistent meeting of KPIs
  • Help employees reach their full potential
  • Develop effective plans to enable employees to meet targets
  • Gain trust and respect of employees
  • Identify employee strengths and weaknesses
  • Assign tasks that showcase talents and help improve weaknesses
  • Manage relationships and develop people simultaneously

Requirements:

  • At least 3 years of experience in customer experience operations and management
  • Proven track record of meeting and delivering targets
  • Strong communication skills
  • Multitasking ability in a fast-paced environment
  • Leadership skills

Benefits:

  • Competitive industry salaries
  • Comprehensive benefits packages
  • People First culture
  • Internal mobility and professional growth opportunities

Job Data by YubHub.

]]> full-time senior leadership, communication, multitasking, customer experience Operations Technology TaskUs https://logos.yubhub.co/taskus.com.png TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, serving clients in various sectors including social media, e-commerce, gaming, and more. The company has approximately 45,000 employees globally. https://www.taskus.com https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Batangas-Batangas-Philippines/Operations-Manager--Batangas-_R_2401_1252 Batangas, Batangas Batangas Batangas PH 2026-11-01 unknown unknown