Main activities:

• Support Demand & Supply Planning routines
• Monitor forecast, supply, production, and inventory levels
• Conduct risk analyses, identify shortages and opportunities
• Prepare and update reports, indicators, and dashboards
• Support meetings and planning cycles
• Participate in process improvement and automation projects
• Interact with different local and global areas and teams

Requirements:

• Currently studying Engineering, Administration, Economics, Logistics, Systems, or related fields
• Knowledge of Excel
• Intermediate or higher English proficiency
• Strong analytical, organizational, and communication skills
• Collaborative and proactive profile

Preferred skills:

• Knowledge of Power BI, Power Query, or Python
• Interest in Supply Chain, data, and automation

We value individuals who enjoy working with data, learning, questioning, and transforming information into insights and actions.

Job Data by YubHub.

Key Responsibilities:

• Assist in the registration and updating of products in internal systems and sales platforms
• Update product reports on a weekly basis
• Provide daily price tracking reports
• Collaborate in the creation of dashboards and reports to track sales KPIs
• Analyse commercial indicators and identify opportunities to improve data visibility
• Support the commercial team's operational routines
• Prepare presentation decks for the sales team as required

Requirements:

• Currently studying Administration, Engineering, Economics, or related fields
• Proficient in Microsoft Office, with a focus on Excel (formulas, pivot tables, VLOOKUP) and PowerPoint
• Interest in data, e-commerce, and commercial routines
• Organised, proactive, and good communication skills, with a desire to learn and develop commercially

Job Data by YubHub.

The role manages partner relationships, communicates performance updates to management, and develops personalized initiatives for customer retention and growth.

The role provides mentorship, ensures ethical and legal compliance, and stays updated on emerging technologies to enhance the customer experience.

Responsibilities

• Responsible for Customer Service process, overseeing end-to-end order management and customer support processes to ensure operational excellence, customer satisfaction, and business continuity.
• Operations focal point, partnering with Supply Chain and Sales teams to analyze demand forecasts, optimizing inventory levels, and ensure product availability aligned with customer needs and business objectives.
• Provide daily support to business users on SAP HANA, troubleshooting issues, guiding system utilization, and ensuring adherence to operational processes and best practices.
• Managing relationships with strategic Key Account customers, delivering high-quality service, resolving complex issues, and maintaining strong customer engagement to support long-term business growth.

Education & Experience Recommended

• Four-year or Graduate Degree in Business Administration, Economics, Sales, Marketing, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 2-4 years of work experience, preferably in customer relationship management (CRM), customer service, customer experience management, account management, or a related field or an advanced degree with little or no work experience.

Knowledge & Skills

• Customer Service Operations
• Order Management (End-to-End)
• Demand Forecasting & Inventory Planning
• Key Account Management
• SAP HANA Support
• Cross-Functional Collaboration
• Process Improvement
• Stakeholder Management
• Customer Experience Management
• Reporting & Data Analysis
• Supply Chain
• Operational Excellence & Continuous Improvement

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Job Data by YubHub.