The hotel features 609 spacious rooms, 18 meeting rooms, an amphitheatre, a bar, and a restaurant, making it a unique venue.

Job Summary As a Maintenance Technician (H/F), you will contribute to the proper functioning of all technical equipment and installations throughout the hotel, ensuring customer safety and comfort.

Key Responsibilities

• Participate actively in providing customer comfort by adapting your interventions to their expectations
• Perform small-scale refurbishment work, follow the instruction manual, and handle unexpected issues
• Anticipate and remedy any technical installation malfunctions
• Implement corrective action plans provided by your supervisor
• Follow preventive and curative maintenance plans
• Adhere to water hygiene procedures
• Apply brand and hotel policies and procedures
• Embody the Heartist spirit in interactions with customers

Additional Responsibilities

• Familiarize yourself with hotel services and inform customers about them upon request
• Participate in energy consumption optimization
• Collaborate closely with other hotel departments
• Respect legionellosis and asbestos procedures
• Ensure your workspace cleanliness and proper functioning of provided equipment
• Know and apply safety protocols for people and assets
• Familiarize yourself with and implement the Planet21 program
• Ensure adherence to safety, fire safety, and evacuation instructions

Requirements

• Pursuing a higher education diploma in a technical or maintenance field
• Impeccable behaviour and embodiment of the brand's spirit
• Good knowledge of electricity, heating, and plumbing
• Ability to work effectively in a team and take initiative
• Excellent organizational skills, attention to detail, and methodical approach
• Capacity to study, analyze, and interpret complex information to improve practices or develop new approaches

What We Offer

• Performance-based bonuses
• Profit-sharing and participation bonus
• Heartist card for Accor benefits worldwide
• Food allowance and staff cafeteria
• Internal laundry and work uniform cleaning

Job Data by YubHub.

The successful candidate will work under the responsibility of the Administrative and Accounting Director, ensuring the monitoring and control of accounting and administrative management, including invoices, control, and payment.

Main Responsibilities:

• Technical expertise – Supplier side:
• Manage purchasing-related accounting
• Verify supplier accounting documents
• Post supplier invoices to corresponding expense accounts
• Perform bank reconciliations
• Establish purchase forecasts
• Implement and monitor payment schedules
• Apply legislation on transactions (customs duties, various taxes, etc.)
• Manage tax declarations related to purchases
• Monitor annual account closure
• Collaborate with the purchasing department (search for better-priced suppliers, negotiation of payment terms, etc.)

• Technical expertise – Treasury side:
• Monitor and optimise daily treasury
• Control establishment cash boxes
• Enter and control cash entries
• Enter, monitor, and justify any cash discrepancies and follow up if necessary
• Monitor gift vouchers and bonus vouchers: accounting, declaration, and payments
• Monitor and reconcile advances and credits

• Technical expertise – Invoicing side:
• Perform monthly client invoicing in collaboration with operations teams
• Ensure invoicing follow-up: reminders, recovery (phone, emails, letters, etc.)
• Calculate and account for monthly and annual closing provisions (FAE)
• Monitor and analyse the balance
• Handle disputes and unpaid invoices in collaboration with the Administrative and Accounting Director
• Work regularly with commercial departments to improve client relations and obtain invoicing and payment elements within the best possible timeframe
• Ensure issuance and follow-up of any credit notes

Additional Requirements:

• Maintain a clean workspace and ensure proper functioning of equipment provided
• Know and apply evacuation procedures in case of fire
• Know and apply the Planet21 program policy

What We Offer:

• Performance-based bonuses
• Heartist card allowing you to benefit from Accor advantages worldwide
• Meal allowance
• Staff cafeteria with advantageous meal subsidies through Foodles
• Internal laundry and work uniform cleaning

Job Data by YubHub.

Job Overview The hotel features 609 spacious rooms, 18 meeting rooms, an amphitheatre, a bar, and a restaurant, making it a unique venue.

Key Responsibilities

• Provide a warm, efficient, and quality welcome to guests
• Perform computer and administrative procedures for check-in/check-out on the hotel's system
• Verify client guarantees and reservations
• Monitor guest stays by communicating important information to colleagues and superiors
• Respond to phone calls and take bookings
• Manage personal cash register
• Respond to client requests and ensure follow-up for their satisfaction
• Inform clients about tourist information
• Work on projects assigned by management
• Apply brand and hotel policies for client control and security
• Ensure special client requests are transmitted to relevant services
• Embody the Heartist spirit in interactions with clients

Commercial/Sales

• Know the hotel services, inform clients, and encourage them to use these services
• Propose bookings to clients

Cross-Functional

• Collaborate closely with hotel services
• May temporarily replace team leaders in their absence

Hygiene/Safety/Environment

• Maintain workspace cleanliness and equipment functionality
• Know and apply fire evacuation procedures
• Understand and apply Planet21 program policy
• Apply safety rules for client reception, especially for disabled clients

Requirements

• Mandatory English proficiency
• Second language proficiency an asset
• Customer service and hospitality mindset
• Computer skills (word processing, spreadsheets, OPERA CLOUD)
• Excellent communication and interpersonal skills
• Ability to work effectively in a team and show initiative
• Organised and rigorous with flexibility and versatility

What We Offer

• Performance-based bonuses
• Heartist card for Accor benefits worldwide
• Meal allowance
• Staff cafeteria with subsidised meals
• Internal laundry and work uniform cleaning

Job Data by YubHub.

The hotel features 609 spacious rooms, 18 meeting rooms, an amphitheatre, a bar, and a restaurant, making it a unique venue.

Mission: The Assistant General Housekeeper assists the General Housekeeper in the administrative and operational management of the housekeeping department, including linen, rooms, and common areas. They support the cleaning staff in their daily tasks, coordinate and control their work, and oversee inventory management.

Key Responsibilities:

• Technical expertise and customer relations:
• Ensures customers receive a pleasant, efficient, and professional service that meets hotel standards.
• Plans inspections of areas under the housekeeping department's responsibility.
• Conducts daily checks on room cleanliness, public areas, and common spaces.
• Monitors deep cleaning of rooms.
• Manages the administration of the housekeeping department, including budget tracking, staffing, and inventory management.
• Oversees external contractors and suppliers.
• Ensures compliance with housekeeping procedures for customer and staff well-being.
• Assists the General Housekeeper in preparing the department's budget.
• Monitors budget adherence and alerts superiors to discrepancies.

• Sales and commercial:
• Is knowledgeable about hotel services and encourages customers to use them.

• Team management and transversal involvement:
• Acts as a coaching manager, ensuring a positive work environment and good communication within the team and with other departments.
• Coordinates tasks and supervises teams.
• Participates in recruitment and training of new staff.
• Ensures compliance with regulations and hotel policies.
• Leads daily briefings and replaces the General Housekeeper in their absence.
• Implements projects to improve service and develop team skills.
• Interacts positively with other departments to ensure high-quality customer service.

• Hygiene, safety, and environment:
• Assigns roles during emergencies and ensures organisational procedures are followed.
• Maintains a clean workspace and functional equipment.
• Knows and applies fire evacuation procedures and hygiene policies.
• Understands and implements the Planet 21 program and hygiene standards.

Requirements:

• Team spirit
• Minimum 3 years of validated experience
• English proficiency
• Leadership and managerial skills
• Excellent presentation
• Exemplary service attitude
• Attention to detail and reactivity
• Knowledge of Opéra Cloud and Microsoft Office
• Organisational skills
• Relational skills

What we offer:

• Performance-based bonuses
• Heartist card for Accor benefits worldwide
• Meal allowance
• Staff cafeteria with subsidised meals
• Internal laundry and work uniform cleaning

Job Data by YubHub.