The starting pay range for this position is $24.75 - $26.75 per hour, with a full pay range of $24.75 - $42.05 per hour.

As a Fulfillment Operations Team Leader, your responsibilities will include:

• Consistently delivering guest experience commitments to create an Easy, Inspiring and Friendly guest experience
• Ensuring every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations
• Actively observing and providing feedback, holding team members accountable while recognising great guest experience moments
• Reviewing area guest, financial, and team outcome metrics to identify opportunities, taking action to improve, and aligning team on the right behaviours and execution
• Demonstrating a service culture that prioritises the guest service experience
• Leading your team and driving fulfilment goals, understanding your role in supporting sales growth and how your departments and team contribute to and impact total store profitability
• Utilising your workload planning tools to ensure your team completes all scheduled workload and all orders are fulfilled to meet the delivery, freshness, and service standards
• Reviewing all fulfilment reporting to identify gaps and developing a plan to resolve
• Creating daily plans for your team
• Being an expert of operations, accuracy, process, and efficiency
• Enabling efficient delivery to our guests by leading pickup and ship from store workload
• Evaluating and recommending candidates for open positions and developing a guest-centric team
• Establishing clear goals around quality, accuracy, and timeliness and holding team members accountable to expectations
• Ensuring the team is following food safety guidelines and selecting fresh food items for guests
• Ensuring supplies are ordered timely and stocked
• Following all safe and secure training and processes as a key carrier
• Occasionally assuming store-level leadership on duty (LOD) responsibilities
• Demonstrating inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
• Demonstrating a culture of ethical conduct, safety, and compliance
• Leading and demonstrating a safety culture through modelling and recognising safe behaviours
• Supporting merchandise protection strategies across the total store
• Leading and demonstrating a culture of executing all best practices as outlined with team onboarding and learning
• Addressing all store emergency and compliance needs
• Supporting guest services such as back-up cashier, order pick up (OPU), and Drive up (DU)

To be successful in this role, you will need:

• A high school diploma or equivalent
• To be at least 18 years of age or older
• Previous retail experience preferred, but not required
• Leadership skills and ability to hold others accountable
• Ability to learn and adapt to current technology needs
• Ability to work independently and as part of a team
• Ability to manage workload and prioritise tasks independently
• A welcoming and helpful attitude towards all guests and other team members
• Effective communication skills

Target offers a range of benefits, including comprehensive health benefits, 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation.

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