{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/australia"},"x-facet":{"type":"city","slug":"australia","display":"Australia","count":14},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_432a2351-558"},"title":"Senior Technical Account Manager","description":"<p>At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running.</p>\n<p>Dragos is seeking a Senior Technical Account Manager (TAM) to serve as a trusted advisor to critical infrastructure and industrial organisations across Australia and the broader APAC region.</p>\n<p>In this role, you will help customers maximise the value of their investment in Dragos solutions while strengthening their Operational Technology (OT) cybersecurity capabilities.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Serve as a trusted advisor and technical advocate for assigned customer accounts.</li>\n<li>Lead customer onboarding and adoption, helping customers maximise the value of their investment in Dragos.</li>\n<li>Facilitate goal-setting workshops and planning sessions to align platform capabilities with customer objectives and success measures.</li>\n<li>Guide customers in the operationalisation of key use cases and integration of Dragos into existing security and operational workflows.</li>\n<li>Provide ongoing technical guidance, best practices, and recommendations to improve platform utilisation and cybersecurity maturity.</li>\n<li>Monitor customer health, platform adoption, and utilisation trends, proactively identifying risks to customer success and value realisation.</li>\n<li>Support the development and execution of engagement and recovery plans for at-risk or underutilised accounts.</li>\n<li>Conduct regular account reviews and value realisation discussions, demonstrating progress against customer goals and identifying opportunities for continuous improvement.</li>\n<li>Deliver technical enablement, workshops, and training to improve customer proficiency and self-sufficiency.</li>\n<li>Collaborate with Customer Success, Support, Product, Services, and Sales teams to deliver seamless customer experience and represent the voice of the customer.</li>\n<li>Serve as a subject matter expert for OT cybersecurity topics, contributing to customer workshops, QBR and executive briefings.</li>\n<li>Travel throughout Australia, New Zealand, and the broader APAC region as required (up to 30%).</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>3+ years&#39; 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You’ll play a pivotal role in driving adoption, ensuring satisfaction, and aligning our solutions with the customer’s operational and security goals.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Serve as the primary post-sales point of contact for customers in the APAC region.</li>\n<li>Drive successful onboarding, implementation, and adoption of Dragos solutions.</li>\n<li>Establish relationships and partner with customers to define success criteria and help them achieve measurable positive business outcomes.</li>\n<li>Own customer success plans and conduct regular business reviews to assess value realisation, promote advocacy, and identify expansion opportunities.</li>\n<li>Account and Churn Risk Management: Own customer management, customer retention and health metrics, ensuring proactive engagement, value realisation, and commercial and technical risk identification, to minimise churn and increase expansion velocity.</li>\n<li>Regularly maintain SFDC and other systems of record with detailed notes including proactive development and execution of success and at-risk account recovery plans.</li>\n<li>Collaborate with Sales, Technical Account Managers, Professional Services, Intelligence, and Support to ensure a seamless customer experience.</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>5+ years of experience in Customer Success, Account Management, or similar roles in cybersecurity, enterprise SaaS, or industrial sectors including renewal management.</li>\n<li>Excellent communication, presentation, and relationship-building skills.</li>\n<li>Comfortable working independently in a remote-first environment.</li>\n<li>Proven ability to manage complex customer relationships and influence key stakeholders.</li>\n<li>Understanding of cybersecurity and how that translates business level outcomes.</li>\n<li>Strong executive presence, written, and verbal communications skills.</li>\n<li>Familiarity with industrial control systems, OT security, or critical infrastructure environments is preferred.</li>\n</ul>\n<p>Compensation:</p>\n<ul>\n<li>OTE: A$ 200,000.00</li>\n<li>Competitive Equity Package</li>\n<li>Comprehensive Benefits Plan</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_887cfafd-077","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Dragos","sameAs":"https://dragos.com","logo":"https://logos.yubhub.co/dragos.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/dragos/jobs/5437573008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply","x-work-arrangement":"remote","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"OTE: A$ 200,000.00","x-skills-required":["Customer Success","Account Management","Cybersecurity","Communication","Relationship Building"],"x-skills-preferred":["Industrial Control Systems","OT Security","Critical Infrastructure Environments"],"datePosted":"2026-10-24T10:56:52.345Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Australia"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"Customer Service","industry":"Technology","skills":"Customer Success, Account Management, Cybersecurity, Communication, Relationship Building, Industrial Control Systems, OT Security, Critical Infrastructure Environments","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":200000,"maxValue":200000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_d26bc07e-481"},"title":"Reseller Sales Manager","description":"<p>Huntress is looking for a Reseller Sales Manager to join their new reseller sales team. 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