Key responsibilities include:

• Producing transcripts in accordance with delivery deadlines
• Proofreading all transcripts prior to submission
• Utilizing available supporting information to ensure accurate transcription
• Maintaining glossaries for all work produced
• Undertaking cross-training on various jurisdictions as directed
• Maintaining familiarity with audio playback platforms and production tools
• Meeting productivity levels as directed
• Collaborating with colleagues and Transcript Managers
• Actioning feedback provided by QA Leads and Transcript Managers
• Participating in ad-hoc projects and performance reviews

Requirements:

• Typing speed of at least 75 wpm
• Excellent English vocabulary and grammar skills
• Good general and local knowledge
• Exceptional hearing and comprehension
• Computer literacy
• Collaborative team member with flexibility and responsiveness
• Attention to detail
• High school graduate
• Six months to one year of basic office administration experience

Salary will be determined based on location-based market rate, abilities, performance, and pay parity.

Job Data by YubHub.

Key responsibilities include:

• Producing transcripts in accordance with delivery deadlines
• Proofreading all transcripts prior to submission
• Utilizing available supporting information to ensure accurate transcription
• Maintaining glossaries for all work produced
• Undertaking cross-training on various jurisdictions as directed
• Maintaining familiarity with audio playback platforms and production tools
• Meeting productivity levels as directed
• Collaborating with colleagues and Transcript Managers
• Actioning feedback provided by QA Leads and Transcript Managers
• Participating in ad-hoc projects and performance reviews

Requirements:

• Typing speed of at least 75 wpm
• Excellent English vocabulary and grammar skills
• Good general and local knowledge
• Exceptional hearing and comprehension
• Computer literacy
• Collaborative team member with flexibility and responsiveness
• Attention to detail
• High school graduate
• Six months to one year of basic office administration experience

Salary will be determined based on location-based market rate, abilities, performance, and pay parity.

Job Data by YubHub.

As a Monitor, you will be responsible for recording proceedings and producing an annotation or log of those proceedings to aid in the process of accurate transcription.

Essential Job Responsibilities

• Produce high-quality audio recordings of hearings
• Produce high-quality and accurate annotations of hearings
• Obtain accurate spellings of names, spellings, places, terminology, etc. to enable an accurate transcript to be produced
• Liaise with Epiq's clients in a professional manner
• Utilize various recording technologies such as Liberty, FTR, and VIQ
• Maintain accurate records of hearing sitting times and any applicable travel times
• Upload and convert audio as and when required
• Travel and work outside of office locations and in regional locations to record proceedings as and when required
• Partake in periodic performance reviews with Monitoring Supervisor
• Partake in annual security and compliance training
• Assist with administration as and when required
• Other duties as directed

Qualifications & Characteristics

• Collaborative team member
• Strong communicator
• Attention to detail
• Customer-focused
• High school graduate
• Six months to one year basic office administration

Your specific salary will be determined based on several factors, including location-based market rate for the role, your abilities in relation to the job specification, performance during screening and interview, and pay parity with the wider team in the considered location.

Job Data by YubHub.

Job Summary: As a Transcription Coordinator, you will work closely with the Transcription Manager/Practice Manager to allocate transcribers and manage various jurisdictions for daily and delayed transcripts. Your responsibilities will include:

• Liaising with the Transcription Manager/Operations Manager and other Transcription Coordinators for jurisdiction assignment
• Assisting with transcriber allocations and reallocations for same-day and delayed transcription work
• Merging, producing, finalizing, and delivering transcripts in accordance with client and business quality KPIs
• Ad-hoc setup of transcript orders for transcription and production
• Creating necessary directories prior to commencement of transcript assignments
• Maintaining delivery information for transcript orders
• Maintaining an overview of various email accounts/distribution groups
• Providing transcribers with relevant job information
• Delivering transcripts to clients via a variety of methods
• Audio checking indistinct and inaudible notations in transcripts
• Audio checking transcripts created from poor audio or audio with poor speakers
• Ad-hoc transcription as required
• Providing transcript billing information to the Operations Manager/Administration Team
• Participating in projects on an ad-hoc basis
• Conducting quality assessments for transcribers as directed by the Operations Manager and Quality Assurance Lead Analyst
• Participating in transcriber training as necessary
• Assisting the Transcription Manager with any duties necessary
• Acting as 2IC to the Transcription Manager, providing cover in their absence
• Maintaining close communication with the Monitoring team
• Maintaining daily contact with Transcribers via a variety of methods
• Ensuring communications are clear, concise, and in line with business requirements
• Fostering and promoting a safe and healthy work environment

Qualifications & Characteristics:

• Collaborative team member
• Strong communicator
• Attention to detail
• Customer-focused
• Strong English skills, both written and verbal
• High school graduate
• Six months to one year of basic office administration experience

Salary: Your specific salary will be determined based on several factors, including location-based market rate, abilities, performance during screening and interview, and pay parity with the wider team in the considered location.

Job Data by YubHub.