We're driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high quality and empathetic care that the traditional system cannot support.

You'll partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women's and men's health conditions.

We joined Hims & Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand and the resources to deliver care to patients in dozens of countries.

About the role (What you'll be doing)

We're looking for a Procurement Lead to own sourcing, supplier, and category strategy across Eucalyptus AU's product categories as the business scales and integrates the Hims and Hers portfolio into the Australian market.

This is a senior individual contributor role: you are the category strategist for procurement, not just executing tenders, but designing the category strategy, running supplier performance, and partnering with Commercial and Clinical to bring new product lines to market. The role reports to the Head of Supply Chain and works closely with the Warehouse and Inventory Manager, the Fulfilment function, Legal and Compliance, and the Commercial team.

Commercial strategy is set by the Commercial team; this role builds an aligned category strategy on top of it. You'll also get an initial, lightweight S&OP cadence going, laying the groundwork for a dedicated planning hire in future rather than permanently owning that function.

As our Procurement Lead, you will:

• Build the category strategy in partnership with Commercial: translate the commercial strategy into an aligned sourcing and negotiation strategy across Eucalyptus AU's product categories, defining the negotiation levers that secure competitive landed costs and leveraging Hims and Hers' global supplier relationships for Australian requirements.

• Kick-start the S&OP process: stand up an initial, lightweight sales and operations planning cadence anchored on supplier performance and cost/margin tracking, use the demand and supply signals this generates to sharpen supplier negotiations, and progressively bring in inventory and other planning inputs as the team grows, laying the groundwork for a dedicated planning function in future.

• Own supplier performance and quarterly business reviews: run structured QBRs with strategic suppliers, set and track performance scorecards across quality, service, cost, and lead-time, and lead formal performance improvement plans where suppliers fall short.

• Partner with Commercial and Clinical on new product lines: own the procurement and supply side of bringing new categories to market, including TGA/ARTG registration readiness, supplier onboarding, and launch stock planning.

• Design the supply-risk framework and own COGS: build the framework for identifying and mitigating supply risk across categories and maintain a current, SKU-level view of landed cost, proactively identifying opportunities to protect margin as the portfolio grows.

• Design the contract and compliance framework with Legal: establish contracting standards and templates in partnership with Legal and Compliance, and ensure all products meet Australian labelling and ARTG-compliant requirements, with import duties, customs, and biosecurity obligations managed for inbound product.

• Coach the team: as the senior IC in procurement, coach more junior team members, practise radical candour, and set the quality standard for how the function sources and contracts.

About you (Who you are)

• 6+ years in procurement or strategic sourcing, ideally within FMCG, pharma, healthcare, or another regulated consumer-goods environment, with a track record of owning a category end-to-end.

• A proven commercial negotiator who has designed and delivered category strategies and measurable savings, not just run tenders under a defined process.

• Experienced in running supplier QBRs and leading structured performance improvement, with a partnership approach to key suppliers.

• Working knowledge of Australian import, labelling, and regulatory requirements; TGA/ARTG familiarity is highly desirable.

• Comfortable designing frameworks (supply-risk, contracting standards, sourcing strategy) in partnership with Legal and Compliance, rather than only operating within frameworks others have set.

• A self-starter and strong cross-functional partner, able to translate commercial strategy into an aligned category plan and stand up an S&OP cadence from scratch.

• Analytical and fluent with cost and margin data; ERP and procurement system experience is advantageous.

• A natural coach who raises the quality bar for those around them and models inclusion.

• Resilient and comfortable operating with ambiguity in a fast-scaling, post-acquisition environment as the product portfolio and supplier base evolve.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.

• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.

• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.

• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.

• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in Australia?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders.

• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.

• Work where well-being matters - Experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties.

• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.

• Support at every stage - Benefit from parental and miscarriage leave, health, professional development, personal days, and our Employee Assistance Program.

Job Data by YubHub.

We're driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high-quality, and empathetic care that the traditional system cannot support.

You'll partner with our care teams of prescribers, nurses, health coaches, pharmacists, and dietitians to support patients across preventative health, weight management, and specific women's and men's health conditions.

We joined Hims & Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand, and the resources to deliver care to patients in dozens of countries.

We're looking for people who appreciate and are excited by the enormity and uniqueness of this challenge, and want to work in the most ambitious, smart, fast-moving, and positive-sum environment of their lives to transform how healthcare is delivered globally.

About the role (What you’ll be doing)

We’re looking for a Conversion and Lifecycle Lead to shape and own how Pilot/Hims converts and retains patients through its digital experience.

This role will shape how thousands of patients experience Hims at the moments that matter most. From patient onboarding through ongoing engagement and retention, you’ll define the strategy and priorities across conversion, retention, and cross-sell, ensuring we build clear, trustworthy, high-performing experiences that support patients to start and succeed in care.

Your core metrics will centre on conversion, retention, reactivation, and long-term value (LTV). You’ll lead the team to identify opportunities, prioritise improvements, and deliver meaningful enhancements to the patient journey, raising the bar on quality, clarity, and performance across every key touchpoint.

You’ll lead the function and report directly to the General Manager, Hims Australia.

Key responsibilities

• Own Hims’ conversion, retention, and LTV strategy
• Define and lead the roadmap across quiz flows, onboarding, lifecycle journeys, and key retention touchpoints, patient reactivation - tying experimentation directly to improvements in conversion, retention, and LTV.
• Lead the conversion and lifecycle function
• Build, manage, and develop a high-performing team across CRO, CRM, product strategy, and design. Set a clear bar for quality, pace, accountability, and impact.
• Deeply understand the patient mindset
• Go beyond surface metrics. Analyse behavioural data, speak to patients, map friction and motivation, and translate insight into clear, high-impact initiatives.
• Build high-performing digital journeys
• Partner closely with Engineering and Growth to deliver intuitive, trustworthy, and high-converting experiences across onboarding and ongoing engagement.
• Drive disciplined experimentation and prioritisation
• Establish testing frameworks, prioritisation logic, and reporting standards that ensure effort is focused on the highest-leverage opportunities.
• Be accountable for performance outcomes
• Own conversion, retention, and LTV metrics. Diagnose shifts quickly, make decisive trade-offs, and focus the team on what moves the needle.

About you

You’ll likely bring 8+ years of experience across CRO, CRM, retention, or strategy in high-growth environments.

Strong candidates will demonstrate:

• Experience owning both conversion and retention metrics at scale
• Strong analytical ability and comfort owning core commercial metrics
• Experience building and leading high-performing, cross-functional teams
• Experience launching and developing features which customers love
• Clear, structured communication with senior stakeholders
• High standards for craft, clarity, and execution

You combine strategic thinking with hands-on leadership, and care deeply about building digital experiences that help people make confident healthcare decisions.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in Australia?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where well-being matters - Experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from parental and miscarriage leave, health, professional development, and personal days, and our Employee Assistance Program.

Job Data by YubHub.

You'll partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women's and men's health conditions.

About the role (What you’ll be doing)

• Drive strategic insights – Take ownership of key analytical projects, translating complex data into actionable insights that directly inform business-critical decisions across multiple teams and functions.
• Optimise data architecture – Enhance our central data model for Eucalyptus globally, collaborating with our analytics team in the UK and Philippines to ensure scalability and consistency that drives decision-making at both local and global levels.
• Empower data-driven decisions – Elevate our reporting and dashboard capabilities, establishing a single source of truth for critical metrics and enabling teams with self-service tools to independently access and apply data.
• Monitor performance & influence growth – Track and analyse key initiatives, identify trends, and uncover growth opportunities that drive business-wide impact, from acquisition to retention and beyond.

About you (Who you are)

• 2-5 years of data analyst experience – You’ve created and owned end-to-end data products in consumer organisations.
• Advanced analytical thinking & tool proficiency – Expert in SQL, Python, and Sheets, with a focus on uncovering drivers of business performance and shaping data-informed strategy.
• Applied data science for commercial outcomes – Skilled in using statistical techniques, experimentation, and behavioural data to answer complex business questions and guide commercial decision-making.
• Ambiguity & a fast-paced environment excites you – Your curiosity drives you to ask ‘why?’ to get to the next level of understanding; and you can do this work at speed.
• You see more than the data – You have strong business and commercial acumen, and get to the ‘so what’ based on the analysis you do. You help shape the right analysis for the decision at hand.
• Attention to detail – You have a high bar for ‘correct’, and work through nuances in the data to surface when an insight can be relied on and when it can’t.
• Exceptional communicator – You distil complex analyses into clear, actionable insights that cut through the noise, enabling teams to quickly understand the ‘so what’ and take decisive action.

So, why join Eucalyptus?

• We move at incredible speed - You’ll work with teammates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high quality outcomes faster than our competitors. You’ll spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn’t have it any other way.
• You’ll be supported to accelerate your career – Regular feedback, regular performance reviews, a professional development budget, and dedicated leave help ensure you have what you need to level up. We’re committed to helping every Eucalypt reach their full potential.
• Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday and work amongst people who care deeply about our patients. You’ll be given autonomy to tackle interesting problems and receive regular feedback from a supportive team

Benefits

• Your own stake in the business through our employee options scheme
• A yearly personal development budget and 3 extra days of leave to keep learning
• A fun office with regular socials – including after-school sport, clubs, cycle kick-offs, and seasonal parties

Job Data by YubHub.

We're driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high-quality, and empathetic care that the traditional system cannot support.

You'll partner with our care teams of prescribers, nurses, health coaches, pharmacists, and dietitians to support patients across preventative health, weight management, and specific women's and men's health conditions.

We joined Hims & Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand, and the resources to deliver care to patients in dozens of countries.

We're looking for people who appreciate and are excited by the enormity and uniqueness of this challenge, and want to work in the most ambitious, smart, fast-moving, and positive-sum environment of their lives to transform how healthcare is delivered globally.

About the Role (What You'll Be Doing)

We are seeking an Operations Lead (Japan) to build and scale a safe, high-quality, and compliant clinical operation in one of our most important growth markets.

This role will lead the development of a scalable operations workforce. You will work closely with global and local teams - including product, pharmacy partners, and patient support - to ensure high-quality, culturally appropriate care delivery. This role requires a balance of hands-on execution and strategic leadership in a fast-paced, high-growth digital health environment.

Key Responsibilities

Strategy & Market Development (Japan)

• Lead clinical input for new product launches and market expansion in Japan
• Shape and continuously improve Japan-specific models of care

Workforce Scaling & Management

• Build and scale a reliable, high-quality network in Japan
• Partner with hiring teams to design and execute screening, assessment, and onboarding processes
• Establish systems for rostering, utilisation, and performance management

Quality, Insights & Risk Management

• Monitor performance through audits, data analysis, and insights
• Lead incident and complaint management, including triage, escalation, and resolution
• Implement continuous quality improvement initiatives to enhance patient outcomes
• Develop scalable guardrails and safety protocols

Advisory & Cross-Functional Collaboration

• Review and localise clinical content, patient communications, and educational materials
• Collaborate closely with partners, operations, and patient support teams
• Ensure effective coordination for risk management and escalation pathways

Governance & Compliance (Japan)

• Establish and maintain governance frameworks aligned with Japanese regulations
• Develop clear protocols (e.g., prescribing criteria, eligibility thresholds, escalation processes)
• Support regulatory readiness, audits, and compliance requirements
• Work closely with external stakeholders to ensure adherence to local standards of care

Practitioner Collaboration & Leadership

• Act as the primary escalation point for Japanese prescribers and clinicians
• Foster strong collaboration between remote practitioners and internal teams
• Provide leadership, guidance, and ongoing support to practitioners

What Success Looks Like

• A scalable and high-performing prescriber network in Japan
• Strong adherence to quality and safety standards
• Clear and effective governance frameworks tailored to Japan
• Seamless collaboration between clinical, operational, and commercial teams
• Established trust with local regulators, partners, and stakeholders

About You (Who We're Looking For)

Skills and experience

• Experience in operations and/or strategy in a rapidly scaling organisation
• Proven ability to build and scale teams or processes in a fast-paced environment
• Strong stakeholder management skills, with the ability to work across local and global teams
• Fluent in Japanese (native or equivalent level) and comfortable working in English

Why join Eucalyptus?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets (includes language learning), shadow peers in other teams, and learn from a global knowledge-sharing culture.
• Work where wellbeing matters , Enjoy wellness budgets, mental health support through our Employee Assistance Program, annual health checks, flu shots, and work from anywhere policy.
• Innovate with purpose - Work with state-of-the-art tools and contribute to bold, impactful solutions in healthcare.

Job Data by YubHub.

We're driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high-quality, and empathetic care that the traditional system cannot support.

You'll partner with our care teams of prescribers, nurses, health coaches, pharmacists, and dietitians to support patients across preventative health, weight management, and specific women's and men's health conditions.

We joined Hims & Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand, and the resources to deliver care to patients in dozens of countries.

About the role

We're looking for a Growth Marketing Manager who thinks about patient acquisition the way a GM thinks about a business. You'll own Hers' growth marketing strategy , from channel investment and budget allocation through to the customer insights and creative ideas that drive it.

This isn't a campaign execution role. You'll be setting the strategic direction: understanding who our patients are and why they come to Hers, turning that insight into high-performing creative and messaging, and making smart commercial trade-offs to grow efficiently. You'll work cross-functionally with creative, clinical, analytics, and product teams across Sydney and the UK.

What you'll do

• Own Hers' patient acquisition strategy end-to-end , from channel mix and budget allocation through to the messaging hypotheses that drive it
• Use customer research, patient insight, and performance data to build strategies that attract the right patients at the right cost
• Balance CAC and LTV trade-offs , understanding the difference between patients who stay engaged in their treatment and those who don't, and using that to inform acquisition decisions
• Build and maintain a rigorous test-and-learn framework across channels, creative formats, and audience segments
• Partner closely with our creative team to develop concepts grounded in real patient insight , you understand why creative works, not just whether it does
• Identify the highest-leverage opportunities across paid channels (Meta, Google, YouTube, TikTok) and funnel experience
• Work cross-functionally with analytics, product, and clinical to make sure growth is connected to the full patient experience
• Communicate a clear, evidence-based point of view on performance and strategy to senior stakeholders

About you

• 5+ years in growth or performance marketing, with genuine ownership of commercial acquisition outcomes
• You've built a growth strategy from scratch , you know what to prioritise and why, not just how to execute what you're given
• Comfortable moving between qualitative customer insight and quantitative performance data to form a clear strategic view
• Strong understanding of creative as a commercial lever , you can brief it, evaluate it, and iterate in partnership with a creative team
• Commercial instinct: you understand CAC/LTV dynamics and can make budget investment decisions with confidence
• Hands-on experience across paid channels , but you lead with strategy and insight, not platform mechanics
• Strong communicator and natural cross-functional partner , you influence product, analytics, creative, and clinical without needing direct authority
• Thrives setting their own agenda in a fast-moving environment

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here's what makes joining Euc unique:

• What's next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We're launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We're on the path to becoming the world's largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What's ahead in Australia?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Recognised on Hatch's Hotlist as one of Australia's top employers, we support early-career professionals to become future global leaders.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where well-being matters - Experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from parental and miscarriage leave, health, professional development, and personal days, and our Employee Assistance Program.

Job Data by YubHub.

We're driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high-quality, and empathetic care that the traditional system cannot support.

You'll partner with our care teams of prescribers, nurses, health coaches, pharmacists, and dietitians to support patients across preventative health, weight management, and specific women's and men's health conditions.

We joined Hims & Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand, and the resources to deliver care to patients in dozens of countries.

About the Role

AI now touches almost every conversation we have with patients , consultations, medical support, health coaching, AI assistants, and patient experience support. As we scale, we need one standardised way to answer: are these conversations safe, accurate, and high-quality?

That's what you'll build. You'll own the development of a standardised evaluations layer across all of our support workstreams , clinical interactions (consultations, medical support), health coach conversations, AI assistant conversations, PX support, and health insights (wellness vs. clinical). You'll build the services that monitor what is said to our patients and flag risky conversations and insights. You'll also own how our AI assistants integrate with our in-house patient data models, so every assistant responds with accurate, well-grounded patient context.

This is a rare junior role: real ownership of a safety-critical system from day one, with the support of experienced teams around you. You'll report to the Head of Data and work closely with the ML Engineering, Data Engineering, and Data Science teams.

What You'll Own

• Design and build a standardised evaluation framework covering clinical interactions, health coach conversations, AI assistant conversations, PX support, and health insights
• Build and run services that monitor patient-facing conversations and automatically flag risky content for review and escalation
• Develop eval datasets, metrics, and thresholds with clinicians, coaches, and support leads , turning 'what good looks like' into something measurable
• Own the technical integration between our AI assistants and our data models, making patient & business context available to assistants safely, and consistently
• Operate your systems in production: monitoring, alerting, and iterating as models and prompts evolve
• Own and automate guardrail updates based on internal and patient feedback from interactions with our third-party support tools
• Share results with the teams who own each workstream, and help them improve

About You

• A degree in computer science, engineering, data science, or a related field , or equivalent practical experience
• Strong Python skills and the fundamentals to build reliable services, not just notebooks
• Hands-on experience with LLMs: prompt engineering, and ideally exposure to eval frameworks or LLM-as-judge approaches (coursework, internships, or personal projects all count)
• A careful, safety-first mindset , you care about what an AI system says to a real patient, and you sweat the edge cases
• Clear communication , you can explain eval results to a clinician as well as an engineer
• Comfortable with ambiguity: this layer doesn't exist yet, and you'll help define it

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men's health and well-being, fertility, skincare, and preventative health.

Here's what makes joining Euc unique:

• What's next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We're launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We're on the path to becoming the world's largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What's ahead in Australia?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Recognised on Hatch's Hotlist as one of Australia's top employers, we support early-career professionals to become future global leaders.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where well-being matters - Experience catered wellness talks, exercise classes, whoops to track your wellbeing, free barista coffees, funded social clubs, and quarterly rooftop parties.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from parental and miscarriage leave, to health, professional development, and personal days, and our Employee Assistance Program.

Job Data by YubHub.

We're driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high quality and empathetic care that the traditional system cannot support.

You'll partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women's and men's health conditions.

We joined Hims & Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand and the resources to deliver care to patients in dozens of countries.

About the role (What You’ll Be Doing)

We’re currently looking for passionate Nurse Practitioners to help us support thousands of Australians with chronic conditions. Join our online medical support network of qualified specialists like yourself. You’ll have the ability to work from home or from our office in Sydney.

This role is specifically focused on weekend coverage, with shifts primarily available on Saturdays and Sundays. It’s ideal for practitioners looking for consistent weekend work or supplementary hours alongside other commitments.

Work the hours you want, taking open shifts that suit your schedule (with a minimum of 10 hours a week)

• Conduct telehealth consultations with patients, including assessing, screening, diagnosing and prescribing medication for patients as necessary

• Adhere to our platform guidelines and policies and complete all required training

• Provide an exceptional clinical experience for patients through the delivery of prompt and empathetic care on the platform

About You (Who you are)

• Australian Citizen / Australian Permanent Resident / Temporary Resident

• Qualified Nurse Practitioner with AHPRA registration without restrictions

• Demonstrated experience in primary care conditions and tele-health experience is a big plus

• Ability to obtain a provider number in order to facilitate pathology testing only (No use of MBS attendance item numbers - refer and request only)

• Valid medical indemnity insurance.

• Skilled at using technology to deliver care and communicate with patients

• You can make timely and accurate referral decisions based on your clinical expertise; stressful situations don't phase you

• Communicating with patients, health professionals and team members comes naturally to you; you get the message across clear and concise

Why join Eucalyptus?

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.

• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.

• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.

• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.

• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

Salary Range $35-$40 AUD

Job Data by YubHub.

We're driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high-quality, and empathetic care that the traditional system cannot support.

You'll partner with our care teams of prescribers, nurses, health coaches, pharmacists, and dietitians to support patients across preventative health, weight management, and specific women's and men's health conditions.

We joined Hims & Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand, and the resources to deliver care to patients in dozens of countries.

About the Role

The Senior Manager, Commercial Strategy will be a high-impact member of the Australian team, reporting directly to the GM for Australia and working closely with leaders across Growth, Product, Operations, Clinical, Finance, and Analytics. You'll help build a clear view of how the Australian business is performing, evaluate where we can deploy capital most effectively, and turn complex analysis into practical recommendations for the leadership team. This is an opportunity to work across the full Australian business, support some of its most important growth decisions, and develop from a strong strategist into a trusted commercial operator.

What Success Looks Like

In your first six months, you will help move the Australian business into a position where we can consistently identify, compare, and act on the most effective opportunities to deploy capital for growth. You'll build strong working relationships with FP&A and functional leaders, improve how we understand commercial performance, and introduce greater structure and rigour into our investment decisions.

As your understanding of the business and credibility with leaders grow, you'll take increasing ownership of commercial recommendations and cross-functional decisions.

What You'll Be Responsible For

• Build our view of commercial performance. Work with FP&A, Finance, and Analytics to maintain a clear view of performance across revenue, acquisition, conversion, retention, gross margin, and contribution margin. Identify the underlying drivers and translate them into useful insights for the Australian leadership team.
• Support planning and forecasting. Partner with FP&A on annual planning, reforecasting, and scenario modelling. Help functional leaders understand how their decisions affect financial performance and maintain a realistic view of expected outcomes.
• Improve how we allocate capital. Build the analysis and commercial cases that help the GM and leadership team compare investment opportunities across conditions, products, channels, and patient segments. Make clear recommendations about where the business should focus its capital, people, and attention.
• Develop our understanding of unit economics. Analyse customer acquisition cost, lifetime value, payback, retention, and margins across products, channels, and patient cohorts. Help teams understand the commercial levers they can influence.
• Identify growth and profitability opportunities. Investigate opportunities across pricing, packaging, retention, product mix, acquisition, and margin. Partner with functional leaders to translate the analysis into action and track whether the expected value is realised.
• Evaluate new opportunities and partnerships. Assess potential treatments, conditions, partnerships, and business models. Structure the opportunity, develop the commercial case, and provide clear recommendations to leadership.
• Lead important cross-functional work. Take on commercial questions that do not sit neatly within one function. Structure ambiguous problems, bring together the right stakeholders, and help move the work from analysis through to implementation.
• Improve our commercial operating rhythms. Help establish the tools, frameworks, and forums that allow leaders to understand performance, compare opportunities, and make timely decisions.

About You

Skills & Experience

• You have ~6 years of experience in a highly analytical environment. Your experience may come from strategy consulting, investment banking, private equity, strategic finance, corporate strategy, or a commercial role in a high-growth consumer, subscription, or technology-enabled business.
• You have a substantial track record of solving ambiguous, high-impact commercial problems and turning recommendations into measurable outcomes.
• You are highly analytical and can build and interrogate financial models, identify the variables that matter, and use your analysis to make commercial decisions.
• You have a strong understanding of high-growth consumer economics, including customer acquisition cost, lifetime value, retention, payback, and contribution margin.
• You're comfortable moving between long-term business cases and the operational detail behind a specific performance problem.
• You communicate clearly, turn complex analysis into straightforward recommendations, and influence effectively without relying on formal authority.
• Healthcare experience is welcome but not required.

Behaviours & Attitudes

• You take responsibility for business outcomes and stay involved beyond the analysis.
• You form a view and make recommendations rather than simply presenting options.
• You're curious and investigate why something is happening rather than accepting the first explanation.
• You move quickly through ambiguity while maintaining high standards.
• You're willing to challenge your assumptions and change your mind when the evidence changes.
• You care about building a large, successful, and enduring business.

What's ahead in Australia?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Recognised on Hatch's Hotlist as one of Australia's top employers, we support early-career professionals to become future global leaders.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where well-being matters - Experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from parental and miscarriage leave, health, professional development, and personal days, and our Employee Assistance Program.

Job Data by YubHub.

We're driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high quality and empathetic care that the traditional system cannot support.

You'll partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women's and men's health conditions.

We joined Hims & Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand and the resources to deliver care to patients in dozens of countries.

About the role

We're looking for passionate Doctors to help us support thousands of Australians living with chronic conditions. Join our online medical network alongside other qualified specialists, working from home or from our Sydney office. Choose the hours that suit you: take open shifts on your own schedule, with a minimum of 15 hours a week.

• Conduct telehealth consultations with patients , assessing, screening, diagnosing, and prescribing medication where appropriate

• Deliver prompt, empathetic care that gives patients an exceptional clinical experience on the platform

• Adhere to our platform guidelines and policies, and complete all required training

About you

• Australian Citizen, Australian Permanent Resident, or Temporary Resident

• PGY4+

• Experience in one or more of the following:

• General Practice Training

• General medical terms/rotations (General Medicine, Endocrinology, Cardiology, Gastroenterology, Respiratory, Rheumatology, Immunology)

• Emergency Medicine

• HDU, ICU, or Critical Care

• Surgical terms , Upper GI, Colorectal, General Surgery

• Able to obtain a provider number to facilitate pathology testing only (no use of MBS attendance item numbers , refer and request only)

• Hold valid medical indemnity insurance

• Comfortable using technology to deliver care and communicate with patients

• Confident making timely, accurate referral decisions based on your clinical expertise, and steady under pressure

• A clear, natural communicator with patients, health professionals, and team members alike

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men's health and well-being, fertility, skincare, and preventative health.

Here's what makes joining Euc unique:

• What's next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We're launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.

• Build something world-changing - We're on the path to becoming the world's largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.

• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.

• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.

• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

Salary Range $35-$40 AUD

Job Data by YubHub.

We're driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high quality and empathetic care that the traditional system cannot support.

You'll partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women's and men's health conditions.

We joined Hims & Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand and the resources to deliver care to patients in dozens of countries.

About the role (What you’ll be doing)

We’re looking for a Senior Manager for Conversion and Lifecycle to shape and own how Pilot/ Hims converts and retains patients through its digital experience.

This role will shape how thousands of patients experience Hims at the moments that matter most. From patient onboarding through ongoing engagement and retention, you’ll define the strategy and priorities across conversion, retention and cross-sell, ensuring we build clear, trustworthy, high-performing experiences that support patients to start and succeed in care.

Your core metrics will centre on conversion, retention, reactivation and long-term value (LTV). You’ll lead the team to identify opportunities, prioritise improvements, and deliver meaningful enhancements to the patient journey, raising the bar on quality, clarity, and performance across every key touchpoint.

You’ll lead the function and report directly to the General Manager, Hims Australia.

Key responsibilities

• Own Hims’ conversion, retention and LTV strategy
• Define and lead the roadmap across quiz flows, onboarding, lifecycle journeys, and key retention touchpoints, patient reactivation - tying experimentation directly to improvements in conversion, retention and LTV.
• Lead the conversion and lifecycle function
• Build, manage, and develop a high-performing team across CRO, CRM, product strategy and design. Set a clear bar for quality, pace, accountability, and impact.
• Deeply understand the patient mindset
• Go beyond surface metrics. Analyse behavioural data, speak to patients, map friction and motivation, and translate insight into clear, high-impact initiatives.
• Build high-performing digital journeys
• Partner closely with Engineering and Growth to deliver intuitive, trustworthy, and high-converting experiences across onboarding and ongoing engagement.
• Drive disciplined experimentation and prioritisation
• Establish testing frameworks, prioritisation logic, and reporting standards that ensure effort is focused on the highest-leverage opportunities.
• Be accountable for performance outcomes
• Own conversion, retention, and LTV metrics. Diagnose shifts quickly, make decisive trade-offs, and focus the team on what moves the needle.

About you

You’ll likely bring 8+ years of experience across CRO, CRM, retention or strategy in high-growth environments.

Strong candidates will demonstrate:

• Experience owning both conversion and retention metrics at scale
• Strong analytical ability and comfort owning core commercial metrics
• Experience building and leading high-performing, cross-functional teams
• Experience launching a developing features which customers love
• Clear, structured communication with senior stakeholders
• High standards for craft, clarity, and execution

You combine strategic thinking with hands-on leadership, and care deeply about building digital experiences that help people make confident healthcare decisions.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in Australia?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where well-being matters - Experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from parental and miscarriage leave, health, professional development, and personal days, and our Employee Assistance Program.

Job Data by YubHub.