The international logistics industry relies on companies like Expeditors to keep global trade moving. At Expeditors, you'll find a professional, leadership-focused environment that prioritizes customer service and innovation.

As a Local Account Manager, you will dedicate yourself to the success of Expeditors and our customers using ethical business practices, personal commitment, and a passion for delivering exceptional results.

Key Responsibilities

• Customer Engagement & Relationship Expansion: Build strong relationships with customers to gain strategic insights and influence. Act as a trusted advisor, understanding customer ecosystems, supply chains, and business objectives.
• Business Development & Growth Strategy: Develop and execute strategic business plans that drive revenue growth and align with customer goals.
• Operational Excellence & Enablement: Ensure accurate customer setup and documentation in systems, monitor KPIs, and drive adoption of technology and process improvements.
• Collaboration & Communication: Facilitate cross-functional collaboration, communicate effectively with internal and external stakeholders, and support invoicing, collections, and administrative processes.
• Performance & Data Intelligence: Analyze trends, measure performance, and identify areas for improvement using business intelligence tools.
• Professionalism & Development: Embody company values and cultural attributes, and pursue continuous learning and development to enhance expertise and effectiveness.

What We Expect From You

• A growth-oriented mindset with a strong focus on customer success and business expansion
• Exceptional relationship-building and communication skills
• Strategic thinking with the ability to translate insights into action
• Strong organizational skills and time management skills
• Attention to detail
• A collaborative spirit and commitment to continuous improvement
• A driven and resolute individual who wants to make an impact!

Qualifications & Preferred Skills

• University or equivalent business qualifications
• Expeditors or industry experience
• Proven work experience in business development
• Knowledge of Expeditors products and services
• Knowledge of required Expeditors operating systems
• Proficient in MS Office and CRM software
• Ability to communicate up and down management hierarchy with equal effectiveness
• Strong presentation skills
• Proven project management skills
• Strong analytical skills
• Ability to perform and meet KPI requirements
• Proven problem-solving and interpersonal skills
• Charismatic with an ability to connect
• English proficiency

Additional Information

Expeditors offers excellent benefits, including:

• Paid Vacation
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program

Job Data by YubHub.

You will be responsible for collaborating with an experienced Management team in the development of client-specific consultative solutions while integrating leading-edge technologies which will add value throughout the supply chain.

Key activities include:

• Quantifying solutions and securing business relationships profitably
• Managing appointments, account activity, and sales calls using a CRM tool
• Providing consultation to customers on using technology to drive supply chain optimization
• Marketing and leveraging the company's broad menu of logistical services and global network resources
• Working collaboratively with Product Managers, Account Management, and operational teams
• Keeping up-to-date on product and industry knowledge by obtaining required certifications
• Participating in ongoing product, industry, and career development training

The ideal candidate will have:

• Strong business acumen
• High commitment to exceptional customer service and relationship building
• Strong written and verbal communication skills
• Strong problem-solving, organizational, and interpersonal skills
• Ability to work productively individually and in a team environment
• Propensity to manage priorities and respond to deadlines ahead of schedule
• Self-motivation and ability to work in a fast-paced environment
• Proficiency in MS Office tools – Word, Excel, PowerPoint
• Experience with business operating systems and current industry technologies

Expeditors offers excellent benefits, including paid vacation, health plans, life insurance, employee stock purchase plans, and training and personnel development programs.

Job Data by YubHub.