{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/angeles/"},"x-facet":{"type":"city","slug":"angeles","display":"Angeles","count":4},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_cee1162b-4dc"},"title":"Teammate","description":"<p>TaskUs is seeking a Teammate to provide exceptional customer service to clients. As a Teammate, you will be responsible for delivering world-class service to customers in an accurate, efficient, and respectful manner on every call.</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction;</li>\n<li>Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels;</li>\n<li>Navigate internal and external documentation and resources to provide world-class service;</li>\n<li>Identify and escalate priority or unresolved issues to appropriate internal teams;</li>\n<li>Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures;</li>\n<li>Identify, troubleshoot, and communicate emerging trends and patterns in accomplished issues;</li>\n<li>Strive for high-standard customer satisfaction and experience and ensure that all calls are handled professionally based on the quality guidelines set by the client;</li>\n<li>Adhere to established protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service;</li>\n<li>Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere;</li>\n<li>Participate in all mandated internal and external training and/or seminars;</li>\n<li>Get to know, understand, and comply with TaskUs’ policies and procedures.</li>\n</ul>\n<p><strong>Technical skills and qualifications:</strong></p>\n<ul>\n<li>Computer literate and proficient in the use of Windows OS, Apple OS, Microsoft Office, and Google applications;</li>\n<li>Familiar with customer support software, including Zendesk, Slack, and internal troubleshooting tools to resolve issues;</li>\n<li>Fluent in the English language, as well as reading and writing in English;</li>\n<li>Must be at least a high school graduate.</li>\n</ul>\n<p><strong>Soft skills:</strong></p>\n<ul>\n<li>Problem-solving and critical-thinking skills;</li>\n<li>Great communication skills, written and oral;</li>\n<li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes;</li>\n<li>Empathic toward customers and can maintain a customer-centric approach;</li>\n<li>Team player: acts as a key participant within the internal team and broader company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/departments;</li>\n<li>Open to feedback, eager to learn, and can show improvement.</li>\n</ul>\n<p><strong>Personality traits required:</strong></p>\n<ul>\n<li>Resilient, calm, and professional when dealing with challenging situations;</li>\n<li>Adaptable to a dynamically changing business;</li>\n<li>Trustworthy and reliable with a high level of integrity;</li>\n<li>Resourceful, high attention to detail, and the ability to multitask.</li>\n</ul>\n<p><strong>What&#39;s in it for you?</strong></p>\n<ul>\n<li>Competitive salary;</li>\n<li>Great benefits package;</li>\n<li>Professional growth opportunities with the chance to learn from many different functions;</li>\n<li>A fun and inclusive workplace.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Angeles-Pampanga-Philippines/Teammate-Pampanga-Q4-2026_R_2609_12346","directApply":true,"hiringOrganization":{"@type":"Organization","name":"TaskUs","sameAs":"https://www.taskus.com","logo":"https://logos.yubhub.co/taskus.com.png"},"x-apply-url":"https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Angeles-Pampanga-Philippines/Teammate-Pampanga-Q4-2026_R_2609_12346","x-work-arrangement":null,"x-experience-level":null,"x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Windows OS","Apple OS","Microsoft Office","Google applications","Zendesk","Slack","English"],"x-skills-preferred":[],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-09-28T00:00:00.000Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Angeles, Pampanga"}},"employmentType":"FULL_TIME","occupationalCategory":"Customer Service","industry":"Technology","skills":"Windows OS, Apple OS, Microsoft Office, Google applications, Zendesk, Slack, English"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_7e703d45-fe1"},"title":"Teammate","description":"<p>We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; 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You will receive inbound and/or place outbound calls, provide accurate and timely responses for inquiries coming through email and live chat support channels, filter content from the client&#39;s website, perform data and research functions, provide support through known basic troubleshooting techniques, manage and resolve customer complaints, identify and escalate priority issues, route calls to the appropriate resource, and document all information on customer interaction according to standard operating procedures.</p>\n<p>You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI&#39;s (Key Performance Indicators). 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href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Angeles-Pampanga-Philippines/Teammate-Food-Delivery---Pampanga-_R_2304_3278","directApply":true,"hiringOrganization":{"@type":"Organization","name":"TaskUs","sameAs":"https://taskus.com","logo":"https://logos.yubhub.co/taskus.com.png"},"x-apply-url":"https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Angeles-Pampanga-Philippines/Teammate-Food-Delivery---Pampanga-_R_2304_3278","x-work-arrangement":null,"x-experience-level":null,"x-job-type":null,"x-salary-range":null,"x-skills-required":["phone support","email support","live chat support","customer service","problem solving","critical thinking","communication skills","Windows OS","Apple OS X","Microsoft Office","Google applications"],"x-skills-preferred":["sales","billing","collections","technical 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href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Angeles-Pampanga-Philippines/Teammate-Pampanga-WFH-Q4-2026_R_2609_12347","directApply":true,"hiringOrganization":{"@type":"Organization","name":"TaskUs","sameAs":"https://www.taskus.com/careers/","logo":"https://logos.yubhub.co/taskus.com.png"},"x-apply-url":"https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Angeles-Pampanga-Philippines/Teammate-Pampanga-WFH-Q4-2026_R_2609_12347","x-work-arrangement":null,"x-experience-level":null,"x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Windows OS","Apple OS","Microsoft Office","Google applications","Zendesk","Slack","English 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