Warehouse & Fulfilment Manager | Almere, Netherlands – On-site (5 days per week) | Competitive Salary + Benefits

At Greetz, we help people make meaningful connections through thoughtful gifts and surprises. Behind every balloon and gift we send is a team making sure everything runs smoothly. We're looking for a Warehouse & Fulfilment Manager to lead our warehouse and fulfilment operations in Almere. You'll help our teams deliver great service, maintain high standards and find better ways of working, even during our busiest seasons.

Key Responsibilities

• Lead the day-to-day running of our warehouse and fulfilment operations, keeping everything safe, efficient and on track.
• Coach and support two Team Leads, helping them develop their teams and create a positive working environment.
• Take ownership of team performance, engagement and development across approximately 40 permanent colleagues.
• Build a strong partnership with our staffing agency to support flexible staffing during busy periods.
• Oversee the packing of balloons and gifts, making sure orders meet our quality standards.
• Manage warehouse activities, including inbound and outbound operations, ensuring work is accurate and efficient.
• Build and maintain reliable processes that work well throughout the year, including during seasonal peaks.
• Work closely with our Health & Safety team to maintain a safe workplace and improve working practices.
• Identify and address safety risks, encouraging colleagues to share ideas and take an active role in making their workplace safer.
• Support annual budget planning and manage labour costs throughout the year.
• Plan staffing needs using expected order volumes, seasonal demand and available capacity.
• Balance service levels, staffing flexibility, operational capacity and costs while staying within budget.
• Lead improvements across warehouse and fulfilment operations, making processes simpler, more efficient and easier to scale.
• Identify operational bottlenecks and put practical, lasting solutions in place.
• Explore opportunities to improve processes through automation, equipment upgrades and smarter ways of working.
• Partner with Delivery, Product, Finance, Supply Chain and Commercial teams to keep operations aligned with wider business needs.
• Review new products, initiatives and requests to understand how they could work within our operations.
• Share clear, timely operational input so that plans are realistic and achievable.
• Build and maintain positive working relationships with external partners, including staffing agencies, equipment suppliers and process improvement specialists.
• Plan ahead for future operational needs, including machinery, automation and external support, to help our operations grow sustainably.

About You

We're looking for someone who enjoys leading people, solving problems and making things work better. Someone who can balance the needs of the team with the day-to-day demands of a busy operation. Here's what will help you succeed:

• Experience leading teams in fulfilment, warehousing, logistics or production.
• A track record of supporting and coaching Team Leads or supervisors to help their teams succeed.
• Ability to manage daily performance across safety, quality, service and cost.
• Experience planning staffing needs and managing busy periods, including working with temporary or flexible teams.
• Confidence managing budgets and labour costs, with a practical approach to balancing capacity and spend.
• Experience improving operational processes and finding effective solutions to everyday challenges.
• A strong commitment to Health & Safety, with a collaborative approach to involving colleagues in improvements.
• Ability to work well with different departments and external partners, sharing ideas and operational needs clearly.
• A hands-on, supportive leadership style, combined with the ability to plan ahead and prepare operations for growth.
• Fluency in both Dutch and English is essential.

Additional Information

Interview Process

We want our interview process to be clear, welcoming and a chance for us to get to know each other.

What's in it for you?

We believe in empowering our team to do their best work. Enjoy: Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts. Wellbeing First: Private healthcare (UK) and mental health support. Flexible Working & Time Off: Generous holidays, hybrid working (1-5 days in office, depending on role/team) & up to 20 days of international working. Career Growth: Learning allowances, coaching & development programs.

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Your tasks will include:

• Order picking of gifts
• Combining cards and gifts
• Packaging and preparing orders for shipping
• Personalizing products such as mugs, balloons, and chocolate
• Order picking and inflating balloons

We are looking for a motivated and detail-oriented colleague to join our team. You will have the opportunity to be trained in various tasks within the production process.

Requirements:

• Experience in a production environment (e.g., order picker or packer)
• Availability of at least 24 hours and up to 32 hours per week
• Flexibility to work weekdays and evening hours (Greetz works until 00:30)
• Living in or around Almere with the ability to travel independently
• Accuracy, eagerness to learn, and contributing to a positive team spirit

We offer:

• A temporary appointment within an informal and close-knit team
• A dynamic and modern work environment where you can develop your skills
• Good working conditions, including:
• 26 vacation days on a full-time basis
• A pension contribution of 70%

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