As a Customer Service Supervisor, you will play a crucial role representing GDIT to our NYSDOH customer, other state and local agencies, and provider community.

Key Responsibilities:

• Train, coach, and mentor employees on delivering excellent customer service
• Support staff development of call handling skills
• Ensure staff performance, quality, productivity, and attendance standards are met
• Review contract scope and requirements, perform tasks to assure service level requirements are met
• Interview prospective candidates and provide hiring recommendations for call center staff
• Complete and deliver employee performance appraisals
• Report outstanding issues/problems to the Call Center Sr. Manager
• Create an inspiring team environment with an open communication culture
• Identify process gaps and implement strategies to improve efficiency, customer satisfaction, and team performance

Requirements:

• 5+ years of experience leading large customer support and/or operations functions
• BA/BS degree
• Technical Skills: JIRA/Confluence, Calabrio, Webex, OKTA
• Strong communication (oral & written), interpersonal, and organization skills
• Strong work ethic and flexibility; ability to learn quickly

Preferred Qualifications:

• Experience in business analysis and business process
• Experience with workforce management systems and call center technologies
• Knowledge of compliance frameworks (HIPAA, SOC 2, etc.)
• Experience managing remote or hybrid teams
• Familiarity with Medicaid and healthcare operations

Benefits:

• Comprehensive benefits and wellness packages
• 401K with company match
• Competitive pay and paid time off
• Full-flex work week to own your priorities at work and at home
• Award-winning culture of innovation and a military-friendly workplace

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Your responsibilities will include:

• Architecting, building, and operating multi-agent systems
• Designing and implementing tool and context layers for agents
• Building evaluation harnesses for non-deterministic systems
• Owning performance, cost, and reliability for AI workloads
• Establishing guardrails and safety architecture
• Evaluating models, frameworks, and vendors
• Producing reference architectures and design patterns
• Raising the engineering organization's ceiling through mentorship and standards

To succeed, you will need:

• Education: Bachelor's in Computer Science, Software Engineering, Mathematics, or a related technical field
• Experience: 8+ years of professional software engineering or systems architecture experience
• Technical Skills: Python, agentic patterns and runtimes, Amazon Bedrock, Anthropic Claude, and more

The likely salary range for this position is $144,500 - $195,500.

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This position leads engaging cooking classes, fostering an enthusiastic and knowledgeable team and overseeing the success of the in-store culinary program.

Key Responsibilities

Leadership & Team Development

• Recruit, mentor and retain a high-performing team to meet the business needs of both culinary and retail.
• Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture.
• Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth.

Customer Experience & Brand Representation

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Ensure an outstanding cooking class experience in every session by following provided recipes and game plans while holding employees accountable for quality and execution.
• Work with store leadership to increase foot traffic and store engagement through cooking classes and private events.
• Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.
• Oversee, address, and take responsibility for all customer feedback related to the culinary program to maintain satisfaction and loyalty.

Sales & Business Performance

• Drive sales growth by developing and implementing strategies to enhance the culinary and retail business.
• Analyze key performance metrics daily and leverage insights to optimize store performance.
• Consistently meet or exceed culinary and retail goals by delivering exceptional classes and customer experiences that drive engagement and sales.

Operations & Compliance

• Manage daily store operations while ensuring compliance with food safety standards, local health codes, and sanitation regulations.
• Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.
• May handle liquor, wine, and beer in compliance with state and location alcohol regulations, company policies, including enforcing age restrictions.
• Ensure store safety and cleanliness, addressing any maintenance needs promptly.
• Maintain the accuracy and integrity of employee records, including but not limited to time and attendance data, food safety certifications, and personal information.
• Adhere to applicable wage and hour laws.
• Accurately record time worked according to SLT Policy.
• Model and ensure all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.

Physical Requirements

• Ability to communicate verbally and work cooperatively with associates and customers.
• Ability to remain standing for up to 5 hours at a time.
• Ability to move about the store coaching and directing associates and/or class participants while selling to customers.
• Capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose.
• Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.
• Ability to use hands to seize, hold, grasp, turn, or otherwise to chop, whisk, slice, stir, juice and/or demonstrate other techniques.
• Ability to lift and/or move merchandise weighing up to 50 lbs.
• Ability to ascend/descend ladders to retrieve and/or move merchandise.
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
• Workweeks are expected to be between 46 and 48 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.
• Regular and predictable attendance with the flexibility to adjust class assignments based on demand, ensuring 6-8 classes are taught per week.
• Ability to work in a variable kitchen environment including but not limited to open flames, hot surfaces, temperature variations, various food allergens both physical and airborne.

Qualifications & Experience

• Must be 21 years of age or older at the time of employment.
• Culinary degree strongly preferred.
• 1-2 years’ experience as a culinary instructor.
• 3-4 years of progressively responsible kitchen management experience.
• Valid Food Manager Certification.
• Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals.
• Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.
• Proficiency in Microsoft Office Suite and retail systems preferred.

Salary: $60,405 - $68,117 a year

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With a passion for cooking, hospitality, and teamwork, the Seasonal Kitchen Assistant supports the chefs to ensure smooth class operations and a #bestincenter experience, a company-wide standard for excellence in service.

Key Responsibilities

Customer Experience & Brand Representation

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.

Sales & Business Performance

• Assist chefs with class execution that drives repeat visits and positive customer feedback.
• Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue.

Team Engagement & Store Support

• Assist in setting up and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations.
• Clean and sanitize dishes and equipment promptly to ensure smooth kitchen operations.
• Assist with restocking, organizing, and maintaining kitchen supplies and tools to support overall store readiness.

Operations & Compliance

• Ensure compliance with food safety standards, local health codes, and sanitation regulations.
• Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment.
• Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.

Physical Requirements

• Ability to communicate verbally and work cooperatively with associates and customers.
• Ability to remain standing for up to 4 hours at a time.
• Ability to move about the store directing class participants while selling to customers and retrieving merchandise from stockroom or sales floor.
• The capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose.
• Ability to grab, reach, push, pull, bend, stoop, kneel and crouch to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment.
• Ability to use hands to seize, hold, grasp, turn, or otherwise to chop, whisk, slice, stir, juice and/or demonstrate other techniques.
• Ability to lift and/or move merchandise weighing up to 50 lbs.
• Ability to ascend/descend ladders to retrieve and/or move merchandise.
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
• Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays.

Qualifications & Experience

• Must be 16 years of age or older at the time of employment.
• 1 year retail sales experience, preferred.
• 1 year food prep and/or kitchen operations experience, preferred.
• Valid Food Handlers Certification.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.
• Proficiency in Microsoft Office Suite and retail systems preferred.

Associate Perks

• 401K after 90 days; must be 21 years of age.
• Employee Discount.
• $16 - $17.02 an hour.

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In this leadership role, the Store Floor Lead supports the General Manager (GM) or Store Manager (SM) in achieving sales and operational goals.

Key Responsibilities:

Leadership & Team Development

• Lead the sales floor and oversee daily store operations as Manager on Duty (MOD).
• Provide in-the-moment coaching and feedback to elevate performance and team engagement.
• Support onboarding, training, and development of new associates.

Customer Experience & Brand Representation

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture.
• Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty.

Sales & Business Performance

• Support the achievement of store sales goals through effective customer engagement and team motivation.
• Maximize selling opportunities by identifying customer needs and offering relevant solutions.
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue.

Operations & Compliance

• Direct employees to ensure appropriate merchandise stock levels and that the selling floor is adequately stocked and merchandised in accordance with visual standards.
• Complete inventory transactions including receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests).
• Adhere to applicable wage and hour laws.
• Model and ensure all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.

Physical Requirements

• Ability to communicate verbally and work cooperatively with associates and customers.
• Ability to remain standing for up to 4 hours at a time.
• Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor.
• Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.
• Ability to lift and/or move merchandise weighing up to 50 lbs.
• Ability to ascend/descend ladders to retrieve and/or move merchandise.
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
• Workweeks are expected to be between 20 and 25 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.
• Regular and predictable attendance.

Qualifications & Experience

• Must be 21 years of age or older at the time of employment.
• 1 year of retail management experience, preferably in a specialty or culinary retail environment.
• Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.
• Proficiency in Microsoft Office and retail management systems preferred.

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The Culinary Lead blends culinary talent, business acumen and teaching skills to support the Resident Chef in driving business results and the staffing and performance management of all culinary employees.

Job Duties and Responsibilities

• Models and directs employees to ensure customer service standards are met.
• Delivers and holds employees accountable for an exceptional cooking class experience at every class using recipes and game plans provided.
• Contributes to an environment where employees are informed and capable by supporting and/or delivering training for all employees.
• Maintains proper storage, prep and service procedures and maintains all equipment and workspaces to ensure sanitary conditions.
• Ensures all food items are cooked and served at the correct temperature.
• Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed.
• Provides coaching in the moment and performance feedback to culinary employees.
• Seeks opportunities to increase cooking class and retail sales and directs culinary employees to execute sales plans.
• Anticipates and solves problems by taking decisive action, follows up with the Resident Chef.
• Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.
• Ensures the accuracy and integrity of employee information including, but not limited to, Time and Attendance records and personal data.
• Appropriately partners with Resident Chef, HQ Culinary Team, Human Resources and other departments as needed or necessary.
• Demonstrate exceptional verbal and written communication skills with employees, customers, field management and corporate office.
• Ensures adherence to applicable wage and hour laws. Accurately records time worked according to SLT policy.
• May handle, serve, and pour liquor, wine and beer and/or mix ingredients, such as liquor, soda, water and etc. in order to prepare cocktails and other drinks.
• Additional responsibilities as assigned by Resident Chef.

Essential Functions

• Ability to communicate verbally and work cooperatively with employees and customers.
• Ability to remain in a stationary position for up to 3 hours at a time.
• Ability to move about the work place coaching and directing employees and/or class participants or while selling to customers.
• Ability to distinguish, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose.
• Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment.
• Ability to use hands to seize, hold, grasp, turn, or otherwise in order to chop, whisk, slice, stir, juice and/or demonstrate other techniques.
• Ability to work a varied schedule in order to teach classes at different times of the day, week and year.
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work.
• Regular and predictable attendance.
• Ability to lift and/or move merchandise and/or kitchen equipment weighing up to 35 lbs.
• Environmental conditions: working with an open flame and/or other heating units, and exposure to variation in kitchen temperature.

Experience and Required Qualifications

• 1-2 Years progressively responsible kitchen operations or kitchen management experience.
• Culinary degree or equivalent Sous Chef experience considered in lieu of degree.
• Valid Food Handlers / Food Managers Certification.
• Must be at least 21 years old.
• Familiarity with MS Office Suite (Word, Excel, Outlook).
• Demonstrated successful teaching and training experience.
• Proven ability to drive sales and motivate teams.
• Proven training and communication skills.
• Proven leadership and financial management skills.

Sur La Table Core Competencies for Everyone:

• Focus on the Customer: You inspire and delight your customers.
• Be Genuine: Your communication style is respectful, effective and sincere.
• Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action.
• Take Ownership: You are committed, responsible and provide solutions.
• Achieve Results: You meet and exceed goals and expectations.

Pay Range

• $20.50 - $21.81 per hour

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You deliver exceptional in-store culinary experiences focused on savory cooking classes that reflect Sur La Table's passion for food, teaching, and high standards.

Key Responsibilities:

• Customer Experience & Brand Representation
• Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Deliver exceptional in-store culinary experiences focused on savory cooking classes.
• Communicate technical cooking concepts and savory techniques in a clear, encouraging, and approachable manner.

• Sales & Business Performance
• Drive sales by upholding kitchen standards, encouraging second class sign-ups through strong customer engagement, and promoting retail items used or featured in class.
• Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.

• Team Engagement & Store Support
• Assist in setting up and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations.
• Clean and sanitize dishes and equipment promptly to ensure smooth kitchen operations.

• Operations & Compliance
• Ensure compliance with food safety standards, local health codes, and sanitation regulations.
• Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment.

Physical Requirements:

• Ability to communicate verbally and work cooperatively with associates and customers.
• Ability to remain standing for up to 4 hours at a time.
• Ability to move about the store directing class participants while selling to customers and retrieving merchandise from stockroom or sales floor.

Qualifications & Experience:

• Must be 21 years of age or older at the time of employment.
• A degree in culinary arts is preferred; however, candidates with extensive culinary experience and demonstrated technical proficiency will be considered in lieu of formal education.
• 1-2 years of kitchen operations experience.
• Valid Food Manager Certification.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.

$19 - $20.21 an hour

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The Assistant Store Manager helps cultivate a positive store culture focused on #bestincenter service, a company-wide standard for excellence in service.

Key Responsibilities

Leadership & Team Development

• Supports the recruitment, training, and ongoing development of a high-performing team to meet the business needs of both culinary and retail.
• Provides coaching and feedback to ensure team members deliver outstanding customer experience.
• Assists in development plans to support individual and team growth.

Customer Experience & Brand Representation

• Represents Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensures exceptional customer experience by leading a customer-focused, Guest Obsessed culture.
• Addresses customer concerns and resolves issues in a timely manner to maintain satisfaction and loyalty.

Sales & Business Performance

• Partners with the General/Store Manager in developing and implementing strategies, including effective merchandising, marketing, and customer engagement, to exceed sales and financial goals across culinary and retail operations.
• Analyzes daily performance metrics, applies insights to drive results, and leads follow-ups with the team to ensure execution.
• Consistently meets or exceeds monthly sales goals, contributing to overall store revenue.

Operations & Compliance

• Assists with daily store operations, ensuring compliance with company policies and procedures.
• Maintains accurate inventory levels, minimizes shrink, and ensures proper product merchandising.
• Ensures store safety and cleanliness, addressing any maintenance needs promptly.
• Assists with maintaining the accuracy and integrity of associate records.

Physical Requirements

• Ability to communicate verbally and work cooperatively with associates and customers.
• Ability to remain standing for up to 5 hours at a time.
• Ability to move about the store coaching and directing associates.
• Ability to lift and/or move merchandise weighing up to 50 lbs.
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse.

Qualifications & Experience

• Must be 21 years of age or older at the time of employment.
• 1-2 years of retail management experience, preferably in a specialty or culinary retail environment.
• Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals.
• Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
• Excellent communication, problem-solving, and decision-making abilities.

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Key Responsibilities

Leadership & Team Development

• Recruit, develop and retain a high-performing team to meet the business needs.
• Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture.
• Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth.

Customer Experience & Brand Representation

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture.
• Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty.

Sales & Business Performance

• Develop and implement strategies, including effective merchandising, marketing, and customer engagement, to exceed sales and financial goals across retail operations.
• Monitor and analyze key performance metrics daily to identify opportunities and optimize store performance.
• Consistently meet or exceed culinary and retail goals by delivering exceptional classes and customer experiences that drive engagement and sales.

Operations & Compliance

• Oversee daily store operations, ensuring compliance with company policies and procedures.
• Maintain accurate inventory levels, minimize shrink, and ensure proper product merchandising.
• Ensure store safety and cleanliness, addressing any maintenance needs promptly.
• Maintain the accuracy and integrity of employee records, including but not limited to time and attendance data, food safety certifications, and personal information.

Physical Requirements

• Ability to communicate verbally and work cooperatively with associates and customers.
• Ability to remain standing for up to 5 hours at a time.
• Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor.
• Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.
• Ability to lift and/or move merchandise weighing up to 50 lbs.
• Ability to ascend/descend ladders to retrieve and/or move merchandise.
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
• Workweeks are expected to be between 46 and 48 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.
• Regular and predictable attendance.

Qualifications & Experience

• Must be 21 years of age or older at the time of employment.
• 3+ years of retail management experience, preferably in a specialty or culinary retail environment.
• Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals.
• Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.
• Proficiency in Microsoft Office and retail management systems preferred.

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Key Responsibilities

Leadership & Team Development

• Recruit, develop and retain a high-performing team to meet the business needs of both culinary and retail.
• Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture.
• Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth.

Customer Experience & Brand Representation

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture.
• Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty.

Sales & Business Performance

• Develop and implement strategies, including effective merchandising, marketing, and customer engagement, to exceed sales and financial goals across culinary and retail operations.
• Monitor and analyze key performance metrics daily to identify opportunities and optimize store performance.
• Consistently meet or exceed culinary and retail goals by delivering exceptional classes and customer experiences that drive engagement and sales.

Operations & Compliance

• Oversee daily store operations, ensuring compliance with company policies and procedures.
• Maintain accurate inventory levels, minimize shrink, and ensure proper product merchandising.
• Ensure store safety and cleanliness, addressing any maintenance needs promptly.

Physical Requirements

• Ability to communicate verbally and work cooperatively with associates and customers.
• Ability to remain standing for up to 5 hours at a time.
• Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor.
• Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.
• Ability to lift and/or move merchandise weighing up to 50 lbs.
• Ability to ascend/descend ladders to retrieve and/or move merchandise.
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
• Workweeks are expected to be between 46 and 48 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.
• Regular and predictable attendance.

Qualifications & Experience

• Must be 21 years of age or older at the time of employment.
• 3+ years of retail management experience, preferably in a specialty or culinary retail environment.
• Current Food Manager Certification, or ability to acquire certification as needed.
• Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals.
• Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.
• Proficiency in Microsoft Office and retail management systems preferred.

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You will deliver exceptional in-store culinary experiences focused on pastry and baking classes, sharing specialized knowledge in pastry techniques, baking fundamentals, and personalized instruction.

Key responsibilities include:

• Representing Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty
• Delivering exceptional in-store culinary experiences focused on pastry and baking classes
• Communicating technical concepts and advanced pastry skills in a clear, encouraging, and approachable manner
• Maintaining expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources
• Driving sales by upholding kitchen standards, encouraging second class sign-ups, and promoting retail items used or featured in class
• Meeting or exceeding culinary program goals by delivering exceptional classes that drive customer engagement and sales
• Assisting in setting up and breakdown of classes, cleaning and sanitizing dishes and equipment, and restocking kitchen supplies and tools
• Ensuring compliance with food safety standards, local health codes, and sanitation regulations

Physical requirements include:

• Ability to communicate verbally and work cooperatively with associates and customers
• Ability to remain standing for up to 4 hours at a time
• Ability to move about the store directing class participants while selling to customers and retrieving merchandise from stockroom or sales floor
• Ability to lift and/or move merchandise weighing up to 50 lbs
• Ability to operate a computer, POS system, keyboards, merchandise scanners, and mouse
• Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays

Qualifications and experience:

• Must be 21 years of age or older
• A degree in culinary arts is preferred; however, candidates with extensive culinary experience and demonstrated technical proficiency will be considered in lieu of formal education
• 1-2 years of kitchen operations experience
• Valid Food Manager Certification
• Excellent communication, problem-solving, and decision-making abilities
• Passion for community engagement and providing exceptional customer experiences

The hourly rate is $19 - $20.21.

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You will support daily operations, deliver a #bestincenter customer experience, and help drive sales by sharing product knowledge.

Key Responsibilities

Customer Experience & Brand Representation

• Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty
• Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources
• Actively engage customers, identify their needs, recommend relevant products or experiences, and lead a customer-focused, Guest Obsessed culture

Sales & Business Performance

• Maximize selling opportunities by identifying customer needs and offering relevant solutions
• Promote add-on sales and support events that grow store traffic and customer engagement
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue

Team Engagement & Store Support

• Collaborate with team members to maintain a positive, inclusive, and high-performing store culture
• Support onboarding of new associates by sharing product knowledge and best practices

Operations & Compliance

• Accurately and efficiently process transactions including sales, returns, and price checks using the POS system
• Assist in daily opening and closing procedures, floor replenishment, and maintaining visual merchandising standards
• Complete inventory transactions including receiving, MOS, and RARs
• Adhere to applicable wage and hour laws and accurately record time worked

Physical Requirements

• Ability to communicate verbally and work cooperatively with associates and customers
• Ability to remain standing for up to 4 hours at a time
• Ability to move about the store, coaching and directing associates, selling to customers, and retrieving merchandise from stockroom or sales floor
• Ability to lift and/or move merchandise weighing up to 50 lbs
• Ability to operate a computer, POS system, keyboards, merchandise scanners, and mouse
• Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays

Qualifications & Experience

• Must be 18 years of age or older
• 1 year of retail sales experience preferred
• Excellent communication, problem-solving, and decision-making abilities
• Passion for community engagement and providing exceptional customer experiences
• Proficiency in Microsoft Office and retail management systems preferred

Associate Perks

• 401K after 90 days
• Employee Discount
• $16 - $17.02 an hour

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As a Primary Care Sales Consultant (SC), you will be accountable for implementing sales strategies for an approved Cardiorenal product, consistent with Bayer's compliance standards and applicable legal requirements, for key targeted Health Care Providers (HCPs) and hospital systems within an assigned territory.

Your Tasks and Responsibilities:

• Build and develop professional relationships with primary care providers, pharmacy staff, and hospital systems within the assigned territory.
• Drive appropriate utilization of approved CV and menopause products.
• Leverage expertise and knowledge of diabetes and menopause marketplace, competitors, industry, and cross-functional activities to anticipate and manage business opportunities and challenges.
• Provide strategic and tactical planning input to internal stakeholders.
• Develop and implement effective customer-specific business plans.
• Prioritize time and effort to ensure optimal coverage of physician specialists.
• Understand customers' product and business needs, meeting those needs while adhering to Bayer's ethics and compliance standards.
• Anticipate potential barriers to goal achievement and propose solutions.
• Handle customer objections effectively.

Who You Are:

• Bachelor's degree or 10 years of relevant sales experience in competitive landscapes.
• Proven track record of consistent high performance in a sales role.
• Outstanding written and oral communication skills.
• Demonstrated leadership and ability to foster an environment promoting ethical behavior and compliance.
• Valid driver's license and clean driving record required.

Preferred Qualifications:

• Advanced degree.
• 5 years of successful pharmaceutical/biotech/medical sales experience.
• In-depth knowledge of cardiovascular, diabetes, and/or menopause disease states.
• Product launch experience.
• Strong analytical and computer capabilities.
• Virtual sales experience.

Compensation and Benefits:

• Salary range: $124,320.00 - $186,480.00.
• Additional compensation may include a bonus or commission.
• Benefits include healthcare, vision, dental, retirement, PTO, sick leave, etc.

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Responsibilities:

• Manage products and relationships with customer contacts for sale of Red Bull products at assigned Red Bull Distribution Company (RBDC) accounts
• Determine current and ongoing product needs at accounts and look for ways to increase sales
• Ensure that all Red Bull equipment is clean and in good working order
• Perform outside sales functions
• Evaluate all competitors' activities such as new launches and price reductions
• Meet monthly goals focused on sales, distribution, pricing, display, new account setup, and other merchandising components
• Build and protect the Red Bull brand through proper rotation to ensure fresh product while setting proper brand flow following Red Bull standards
• Increase inventory and diversity of products at each RBDC assigned account and improve in-store branding while delivering fresh product
• Work collaboratively across the organization and share best practices
• Maintain the relationship with customer contacts at each RBDC assigned account

Requirements:

• Valid Driver's License with a clean motor vehicle record and meet DOT driving standards
• Obtainment of DOT Medical card
• Must be at least 21 years of age
• Experience in sales, account management, and DSD a plus
• Ability to lift and transport up to 25 pounds of inventory and/or advertising displays

Benefits:

• Base salary range: $45,200 to $62,400 annually
• Actual salary offer may vary based on work experience
• Benefits eligible

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Responsibilities:

• Load trucks by selecting designated packages and flavors of products from the warehouse and loading them into the bays of a route truck
• Ensure product is rotated on trucks and in warehouse following expiration dates
• Clean and repackage product as set forth by RBDC standards
• Dispose of damaged or Out of Code (OOC) product once approved by the Operations Manager
• Maintain cleanliness of warehouse by disposing of trash nightly, sweeping floors daily and using floor scrubber periodically

Requirements:

• At least 18 years of age
• Ability to lift and transport up to 25 pounds of inventory and/or advertising displays
• Experience working in a warehouse environment a plus
• Forklift operations a plus
• English; additional languages an advantage

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The Sales Trainee will work with management to maintain customer relationships between sales, merchandising, and operations for all large and small format 'off-premise' stores. The Sales Trainee must effectively service all customers in a safe, productive, and professional manner in compliance with Red Bull executional standards.

Responsibilities:

• Understand and learn the basics of Red Bull and Red Bull Distribution Company, the brand, and products.
• Build and protect the Red Bull brand through proper rotation to ensure fresh product.
• Establish and maintain friendly and professional relationships with customers to increase sales and selling.
• Obtain all tools to execute the daily plan.
• Effectively communicate with Account Sales Managers and District Sales Managers on daily priorities.
• Cover Account Sales Manager routes as needed.
• Meet daily KPIs focused on sales, distributions, pricing, display, new accounts, and merchandising.
• Support the team with audits, blitz, building displays, merchandising to drive sales.

Requirements:

• Valid US Driver's License and obtainment of DOT Medical card.
• At least 21 years of age.
• Experience in customer service and sales is a plus.
• Ability to lift and transport up to 25 pounds of inventory and/or advertising displays.
• English; additional languages an advantage.

Benefits:

• Travel 0-10%.
• Permanent.
• Benefits eligible.

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