We are looking for a Night Receptionist (Student) to join our team at the Combo Mercure/Ibis Achères hotel.

As a Night Receptionist, you will take care of our clients from arrival to departure, ensuring they have a memorable experience.

Your responsibilities:

• Welcome clients, manage check-in and check-out, handle billing and payment, providing exceptional service
• Respond to phone calls and take reservations
• Handle client requests and follow up to ensure satisfaction
• Actively participate in maintaining quality performance and customer loyalty
• Promote hotel facilities and enhance client stays by offering hotel services
• Apply brand and hotel procedures for client control and security
• Ensure the day's tasks are completed correctly
• Invoice no-shows
• Familiarize yourself with evacuation procedures

Qualifications:

• Previous experience in reception is required
• Proficiency in OPERA CLOUD PMS
• Professional/ fluent English (written and spoken)
• Customer service skills and excellent communication
• Organizational, autonomous, and versatile
• Availability during weekdays and public holidays

Job Data by YubHub.

Here, we believe in you and what you bring. Numerous opportunities for development and growth are available. Every gesture, smile, and action contributes to creating a positive and memorable impact for our clients, colleagues, and the planet. Together, we embody the vision of responsible hospitality. You'll have the chance to become a Heartist®, and let your heart guide you in this world where life beats stronger.

As a Cook / Kitchen Commis (M/F), do you have an appetite for professional growth? Are you ready to take your culinary talents to an international level? Take your career to a whole new level and join our kitchen teams!

What the establishment offers:

• Collaborator card offering reduced rates at Accor for you and your loved ones
• Training plans delivered in our Academies designed to help you improve
• Career development opportunities at national and international levels

Your role:

• Ensure the preparation and setup of products and dishes
• Ensure the cleaning and maintenance of the kitchen, respecting hygiene and safety conditions
• Manage stock and supplies

Qualifications:

• Creativity and passion for cooking and customer service
• Ability to work in a dynamic and challenging environment
• Excellent communication and teamwork spirit

Job Data by YubHub.

We believe in you and what you bring. Many development and growth opportunities await you. Every gesture, smile, and action contributes to creating a positive and memorable impact for our customers, colleagues, and the planet. Together, we embody the vision of responsible hospitality.

We are seeking an operational assistant to support and develop a portfolio of 3 to 5-star hotels within their assigned geographic sector.

Main responsibilities:

• Supervise and support a group of hotels (3 to 5 stars) within the assigned sector
• Ensure operational, commercial, and quality follow-up of establishments
• Develop the economic performance of the sector (turnover, occupancy rate, customer satisfaction)
• Be the preferred contact between general management and local teams
• Ensure compliance with brand standards and quality norms
• Identify areas for improvement and support the development of team skills
• Regular reporting to management

Qualifications:

• Confirmed experience in multi-site management in hospitality/restaurants
• Leadership, organisational, and analytical skills
• Excellent interpersonal skills, ability to unite teams
• High mobility within the sector (frequent travel)
• Driving licence B required

Additional information:

• Salary according to profile and experience

Job Data by YubHub.

The hotel is a newly opened, modern and elegant establishment with 56 rooms and suites, offering comfortable and contemporary accommodation.

As a Night Receptionist, you will be responsible for:

• Verifying prices charged to residents against contracts
• Ensuring correct application of contractual conditions
• Checking arrivals against vouchers or reservations
• Verifying and controlling cash reports and invoices from each point of sale
• Checking compliance of invoice postings
• Verifying offers, discounts, and deductions for the day
• Managing no-shows and ensuring cancellations are processed according to contractual conditions
• Preparing control editions for billing
• Verifying resident credit limits
• Preparing editions before and after closing
• Verifying and reconciling turnover
• Performing necessary reconciliations
• Ensuring thorough verification of banking operations and adherence to cash handling procedures
• Securing cash funds and ensuring strict adherence to cash handling procedures
• Handling client objections and remarks
• Compiling reports on night activities and incidents

You will also be responsible for:

• Maintaining cleanliness of your workspace
• Applying hotel safety rules (fire, night rounds, access closure)
• Adhering to the hotel's Environmental Charter (energy conservation, recycling, waste sorting)

The ideal candidate will have experience with OPERA CLOUD.

Job Data by YubHub.