Key responsibilities include:

• Maintaining the environment: initiating and performing daily tasks and projects to maintain the aesthetic appeal and cleanliness of our stores and prepare the experience rooms and equipment for guests.
• Job mastery: mastering and assisting in training new hires at the Guest Experience Guide level.
• Live the Sandbox VR way: exceeding expectations of our guests by promoting our culture, mission, and core values.
• Deliver an incredible guest experience: welcoming and guiding our guests through the experience, helping them with VR gear suiting-up and suiting-down, ensuring a safe and fun experience, and making sure guests leave excited to share their personalized videos, photos, and stories.
• Technical support and troubleshooting: partnering with management and our support team in other parts of the country to troubleshoot any technical issues that may arise in day-to-day operations.
• Collaboration: partnering with management and other team members for ad hoc projects and other operational duties that might arise in a fast-growing startup company.
• Safety and cleanliness: ensuring the safety and cleanliness of our equipment and location exceed the expectations of our guests and team.

We are looking for someone who is guest service focused, physically stamina, team first mentality, and has a strong work ethic. If you are a self-starter who thrives in a fast-paced environment and has a track record of good judgment and can learn independently and quickly on the job, we want to hear from you.

Additional information: Sandbox VR is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

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Strategic Leadership: You will be well-versed in every part of store operations and can seamlessly jump into specific areas as needed. You'll challenge the team to seek insights from others to optimize operational impact. You maximize profitability by implementing local marketing strategies and increasing store-controllable profit (SCP).

Deliver an Incredible Guest Experience: You're driven by a passion for customer service and you'll build and maintain a guest-centric culture, leading by example at all times. In addition, you will also support guest de-escalation, stepping in to support store staff when needed.

Operational & Financial Management: You will keep up to date with all recurring reports, surveys, audits, and checklists. Ensure we keep our facility in top shape for the guests by maintaining cleanliness of our common areas, experience rooms, and all inventoried equipment.

Technical Support and Troubleshooting: You will ensure store schematics are meticulously set to meet company standards, ensuring a premium environment for all guests. You conduct thorough hardware/software checks throughout the week, immediately communicating any issues to store staff and Tier 1 Helpdesk respectively.

Store Leadership: You will lead the interview, hiring, and onboarding process for all store staff. You are also proactively identifying coaching opportunities in our Guest Experience Guides and Leads, and will partner with your ASM to deliver coaching and developmental goals.

We're looking for a leader who has a minimum of three years of experience in a retail operations management or hospitality industry. You should be able to work well under pressure, be physically fit, and have good communication skills.

Benefits include a robust store performance commission program, paid time off, sick time, 401(k) + match, medical, dental, vision, life, and disability insurance, health and wellness resources and discounts for all those who qualify, commuter benefits, exclusive savings on entertainment, shopping, hotels, and more, promotion potential, and a referral bonus program.

Note: Evening and weekend availability may be required depending on the business' needs.

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We're Sandbox VR, a leading virtual reality experience provider. Our mission is to bring people closer together through immersive adventures.

What You Will Be Doing:

Create unforgettable guest moments by greeting guests with energy and inviting them into an exciting, welcoming environment.

Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up.

Proactively share offers (F&B, repeat visits, gift cards) to boost engagement.

Be a Tech & Experience Expert by mastering our proprietary tech and keeping gear calibrated.

Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests.

Communicate with management and tech support when issues arise, clearly and quickly.

Keep Things Running Smoothly by maintaining a spotless, high-energy store that meets Sandbox VR standards.

Sanitize gear thoroughly and display materials/gift cards to brand expectations.

Prepare iPads, body trackers, and gear before and after every session.

Shift Leadership & Coaching:

Open/close the store, manage daily audits, break schedules, and labor spend.

Run shift check-ins, coach in real time, and train new hires.

Ensure team performance, morale, and guest service standards remain high.

What We Are Looking For:

Egoless & Coachable: You take feedback well and pitch in wherever needed.

Adaptable & Proactive: You're resourceful, self-driven, and good with change.

Team-Focused: You stay positive and celebrate group wins.

Reliable: On time, in uniform, and ready to shine.

Physically Able: On your feet, some lifting (up to 40 lb), occasional stairs.

Weekend Availability: Required.

Leadership: 1+ year in retail/hospitality leadership.

Benefits:

Paid sick time + 401(k) match.

Commuter benefits (transit + parking).

Referral bonuses + employee discounts.

Free VR sessions + guest review bonus.

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Our ideal candidate has a minimum of 4 years of experience in retail and a passion for the service industry. They should have a good command of spoken Cantonese, English, and Mandarin. If you are a team player who is able to multitask in a fast-paced environment, we would love to hear from you.

At Sandbox VR, we value humility and have built a collaborative environment where our guests and teammates can win collectively. We are committed to equal employment opportunity and welcome applications from diverse candidates.

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As a Store Manager, you will be responsible for leading operations, delivering an incredible guest experience, and managing the store's financial performance. You will be well-versed in every part of store operations and can seamlessly jump into specific areas for our GEGs, Leads, or ASM as needed.

Key Responsibilities:

• Strategic Leadership: You will challenge the team to seek insights from others to optimize operational impact. You will maximize profitability by implementing local marketing strategies and increasing store-controllable profit (SCP).

• Deliver an Incredible Guest Experience: You're driven by a passion for customer service and you'll build and maintain a guest-centric culture, leading by example at all times.

• Operational & Financial Management: You will keep up to date with all recurring reports, surveys, audits, and checklists. You will ensure that schedules and required breaks are provided as per state law and/or company procedures.

• Technical Support and Troubleshooting: You will ensure store schematics are meticulously set to meet company standards, ensuring a premium environment for all guests.

• Store Leadership: You will lead the interview, hiring, and onboarding process for all store staff. You will develop staff so they excel in their current roles and are prepared for growth opportunities.

Requirements:

• Leadership Experience: Minimum of three (3) years relevant experience as a leader in a retail operations management or hospitality industry.

• Be Egoless: No room for personal agendas here.

• Underdog Mindset: We love strong problem solvers who can adapt to change well.

• Win Collectively: Positive attitudes are contagious, and we love winning as a team.

• Physical Stamina: You will be on their feet for long periods of time. You’ll also occasionally be required to bend, lift up to 40 lbs., and/or walk up stairs.

• Physical Dexterity: For some technical issues, you’ll also need close-distance hand-eye coordination and ability to manipulate basic hand tools (e.g. screwdrivers).

Benefits:

• Robust Store Performance Commission Program

• Annual Leave, Statutory Holiday, Sick Leave

• Medical insurance

• Referral Bonus Program

• Employee Discounts and Free Sessions

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Key responsibilities include:

• Delivering an exceptional guest experience by ensuring that all guests feel welcome and valued.
• Maximizing store profitability by planning and executing local marketing initiatives to increase occupancy and revenue.
• Building and developing store staff by recruiting, training, and supervising team members.
• Managing and overseeing safety programs to ensure a safe and secure environment for guests and staff.

If you have a proven track record in retail, customer service, or hospitality, and are eager to join a dynamic and innovative team, we'd love to hear from you.

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You will also be responsible for being a Tech & Experience Expert, mastering our proprietary tech and keeping gear calibrated, troubleshooting issues smoothly and providing real-time, light-hearted updates to guests, communicating with management and tech support when issues arise, and keeping things running smoothly by maintaining a spotless, high-energy store that meets Sandbox VR standards.

To be successful in this role, you should be egoless and coachable, adaptable and proactive, team-focused, reliable, and physically able. You should also have experience in retail or hospitality, and be available to work weekends.

In addition to a competitive salary, we offer paid sick time, 401(k) match, commuter benefits, referral bonuses, employee discounts, free VR sessions, and a guest review bonus.

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As a Tech & Experience Expert, you will master our proprietary tech and keep gear calibrated, troubleshoot issues smoothly, and communicate with management and tech support when issues arise. You will also maintain a spotless, high-energy store that meets Sandbox VR standards, sanitize gear thoroughly, and prepare iPads, body trackers, and gear before and after every session.

We are looking for someone who is egoless and coachable, adaptable and proactive, team-focused, reliable, and physically able. Weekend availability is required. Experience in retail or hospitality is preferred.

Benefits include paid sick time, 401(k) match, commuter benefits, referral bonuses, employee discounts, free VR sessions, and guest review bonus.

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Our ideal candidate is an early adopter of new technologies, with a strong customer service and hospitality background. You should have excellent communication and presentation skills, and be able to drive business results through operational strategies.

As a leader in our retail store, you will be responsible for:

• Delivering an incredible guest experience for every person that walks into our store
• Maximizing occupancy and revenue through local marketing efforts
• Building and developing store staff, including hiring, supervising, and training
• Managing and overseeing safety protocols and policies

If you're a motivated and organized individual with a passion for delivering exceptional customer experiences, we'd love to hear from you.

Requirements

• 4+ years of supervisory experience in a luxury retail environment
• Strong customer service and hospitality background
• Excellent communication and presentation skills
• Ability to drive business results through operational strategies
• Early adopter of new technologies
• Strong problem-solving skills and ability to learn independently

What We Offer

• Competitive salary and benefits package
• Opportunity to work with a cutting-edge technology company
• Collaborative and dynamic work environment
• Professional development opportunities

If you're interested in this exciting opportunity, please submit your application, including your resume and a cover letter, to [insert contact email]. We look forward to hearing from you!

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Responsibilities: Actively engage and connect with customers, answering product inquiries and tailoring product recommendations to meet their needs. Process all orders in the POS system with speed and accuracy. Monitor and maintain inventory levels, ensuring stock is always replenished. Stock and face all areas of the store, including the produce display, the merchandisers and retail shelving. Packing orders for pickup, delivery and in-store shopping with care to maintain product quality during transport. Clean, sanitize and organize the counters and store to maintain a safe and beautiful environment for customers. Stay informed about trends and events in the wellness space, including Flow Events and programs. Embody and champion Flow's brand values in all interactions with customers, vendors and colleagues. Ability to lift, carry, push, pull and place objects weighing up to 50 pounds without assistance.

Ideal Background: Experience working in food & beverage, hospitality, or retail with a focus on customer service and creating memorable guest experiences. Involvement with new store openings, systems implementation and developing culture is a plus. Excellent communication skills with the ability to work calmly and effectively under pressure. Ability to manage multiple tasks simultaneously and set priorities in a high-speed environment. Strong problem-solving skills and attention to detail. A growth mindset with the ability to gain a deep knowledge of all products in the store. Understanding, knowledge, and ability to comply with safety, sanitation and food handling procedures.

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We believe in crafting spaces that invite authentic connections, whether someone stays with us for two nights, two weeks, or two years.

Our work spans hospitality, retail, food & beverage, and even our own publication, Flow Trip.

We're not just about places to stay , we're about creating a sense of belonging, fostering innovation, and empowering those who share our vision for a more connected world.

About the Role:

Flow Grocer is a new neighborhood store that stocks thoughtful grocery and pantry items, unsprayed produce and flowers, local breads, and non-toxic home goods.

Our focus is local where possible, environment-forward brands, and 'better for you' items to serve our Flow neighbors and community.

We support emerging businesses in the food and beverage space who deserve an opportunity to shine, without the larger costs traditionally being placed on them to be in grocery stores.

We observe a purchasing philosophy that ensures we have no artificial sweeteners, colors, flavors, hormones or hormone disrupters, or GMO ingredients.

As a Grocery Specialist, you will greet customers, serve as a subject matter expert in all products to make recommendations, process and pack grocery orders and maintain a beautiful and clean space within the store.

Responsibilities:

Actively engage and connect with customers, answering product inquiries and tailoring product recommendations to meet their needs.

Process all orders in the POS system with speed and accuracy.

Monitor and maintain inventory levels, ensuring stock is always replenished.

Stock and face all areas of the store, including the produce display, the merchandisers and retail shelving.

Pack orders for pickup, delivery and in-store shopping with care to maintain product quality during transport.

Clean, sanitize and organize the counters and store to maintain a safe and beautiful environment for customers.

Stay informed about trends and events in the wellness space, including Flow Events and programs.

Embody and champion Flow’s brand values in all interactions with customers, vendors and colleagues.

Ability to lift, carry, push, pull and place objects weighing up to 50 pounds without assistance.

Ideal Background:

Experience working in food & beverage, hospitality, or retail with a focus on customer service and creating memorable guest experiences.

Involvement with new store openings, systems implementation and developing culture is a plus.

Excellent communication skills with the ability to work calmly and effectively under pressure.

Ability to manage multiple tasks simultaneously and set priorities in a high-speed environment.

Strong problem-solving skills and attention to detail.

A growth mindset with the ability to gain a deep knowledge of all products in the store.

Understanding, knowledge, and ability to comply with safety, sanitation and food handling procedures.

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You will collaborate with management to serve menus that celebrate seasonality and consistency while upholding elevated service standards and fostering teamwork through a culture of mutual respect and exceptional morale.

The ideal candidate will help craft delicious beverages and contribute to creating a welcoming atmosphere and engaging with Flow's wellness-focused community.

Responsibilities:

• Craft and serve a variety of beverages, including drip coffee, espresso drinks, tea, and specialty options
• Prepare and serve seasonal small plates
• Assist customers with inquiries about menu selections
• Suggest and promote menu items to customers
• Process customer payments
• Monitor inventory for cafe and beverage supplies, such as coffee beans, milk, napkins, and cups
• Maintain inventory levels by ordering coffee cups, coffee, milk, and food products in a timely manner, ensuring our stock is always replenished
• Stay informed about trends and events in the wellness space, including Flow Events and Immersion programs
• Engage customers with relevant information and promote our offerings
• Set up and take out outdoor furniture as needed, ensuring it is safe and comfortable for guests
• Consistently straighten and arrange chairs and tables to maintain cafe cleanliness, addressing areas that may be overlooked
• Ability to lift, carry, push, pull and place objects weighing up to 50 pounds without assistance
• Be knowledgeable about and actively sell Flow merchandise, engaging customers with enthusiasm and providing insights about the products

Ideal Background:

• A minimum of 2 years of barista, cafe attendant, restaurant, bakery, or farm-to-table experience
• Experience working in an upscale craft coffee shop, bakery, or restaurant with a focus on single origin, seasonal, and artisanal ingredients
• Involvement with new store openings, systems implementation, developing culture strongly preferred
• Excellent communication and basic skills
• A valid Food Handler's certificate and HPC are preferred

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You will work collaboratively with the store manager to cultivate a team that shares a passion for making every customer interaction a delightful experience. Contributing to a positive environment where each visit goes beyond a transaction is key.

Your role also involves supporting the store manager in building connections within the local community, with other businesses, and charity organizations. Your commitment to outstanding customer service will contribute to the overall growth of the business, and we are here to support you in achieving this goal.

As a trainee manager, you will work with the store manager to assess progress towards objectives and help shape the team structure for optimal performance. Recruitment and upskilling of team members will be part of your responsibility, aligning roles and staff to meet the store's needs.

Our business is driven by people, and we encourage you to enjoy your work, embrace challenges, and see your role as a starting point for building a career. Our flexible, supportive, and authentic working culture values your innovative spirit.

Key Responsibilities

• Work closely with the store manager to bring exciting ideas to life, making your store successful through creative planning, and building an exemplary in-store team.

• Support the store manager in building a team of customer-focused individuals who are enthusiastic about enhancing the overall shopping experience.

• Assist in nurturing a customer-centric team by participating in training sessions, providing constructive feedback, and observing the store manager's leadership.

• Delegating to your management team in order to achieve the needs of the customer and the store.

• Out-of-the-box thinking to achieve success whilst innovating and collaborating with your team.

• Contribute to managing the store's finances by assisting in setting annual budgets, driving sales, and understanding how to control staffing levels and stock to meet customer needs.

• Maintaining a beautiful store with effective merchandising, high standards of cleanliness, and strong stock management that enhance the customers' experience in your store.

• Develop relationships within your local community to enhance your customer's experience when they come into your store.

• Actively engage in personal development by utilising training opportunities, collaborating with other teams around Lush, and gaining exposure to other stores and various aspects of the business.

• Creating and facilitating a shopping experience that encourages your team to consistently make their customers' day - With the store manager's support, take on your own projects to make positive changes and add your unique touch, helping our store thrive and grow.

Skills, Knowledge & Expertise

Customer Service: A genuine passion for delivering exceptional customer service, leading by example, and ensuring your team is providing 5-star service.

Management Skills: Able to navigate difficult conversations, set and manage expectations, and support your management team.

Teamwork: Consistently leading by example on the shop floor, working with your team to achieve your goals, and maintaining a positive and supportive work environment, through the development of your team.

Communication: Strong verbal communication skills to share business messages throughout the store, as well as working with your retailers, your manager, and stores local to you.

Benefits

• 50% discount on Lush products

• Profit-based bonus

• Paid day off for your birthday

• Employee assistance programme

• A progressive work environment that celebrates diversity

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Key Responsibilities: Greet customers warmly and create a welcoming store environment. Engage with customers to understand their needs, provide personalised recommendations, and offer product demonstrations. Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples. Assist in hosting in-store events, providing a memorable and inclusive experience for customers. Maintain a clean, tidy, and visually appealing shop floor. Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals. Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from. Actively control store costs, such as product waste, to help meet the shop’s budget. Participate in ongoing training and development to enhance product knowledge and customer service skills. Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience. Work on in-store and external events to leave lasting impressions on customers.

Skills, Knowledge & Expertise: Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store.

Benefits: Holiday allowance 50% discount on Lush products and spa treatments Profit-based bonus Complimentary spa treatment* Pension scheme Paid day off for your birthday Cycle to work scheme Discounted rail and bus season tickets Employee assistance programme 6 months of full pay for parental leave (primary caregiver must qualify for SMP)* Enhanced paternity leave* There’s a big difference between "Flexible Working" (the legal minimum) and working flexibly. What that looks like varies from role to role and location to location. We actively welcome conversations about what working flexibly could mean and look like for you. We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well. Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities. Tailored gender affirming care*

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We see you, we celebrate you, we want you!

As a Shop Floor Supervisor, you will play a vital role in our team, consistently delivering exceptional customer service and crafting standout experiences throughout the year. You'll have a genuine passion for connecting with customers and a talent for bringing out the best in your team.

As a Supervisor, you lead the charge in fostering a positive atmosphere on the shop floor, collaborating seamlessly with your colleagues to achieve shared goals, and cultivating an environment that encourages continuous development within your team.

Key Information: Hours available: 24 - 32 hours per week Application Deadline: Thursday 2nd April 2026 Interview Date: Ongoing from 3rd - 10th April 2026 Start Date: Monday 13th April 2026

Key Responsibilities:

• Lead and motivate the sales team to deliver exceptional customer service by providing regular coaching, feedback, and encouragement, helping them improve their product knowledge and sales skills.
• Engage with customers by offering a warm welcome, asking open-ended questions to understand their needs, and providing tailored product recommendations to create a memorable shopping experience.
• Maintain a clean, visually appealing, and well-organized shop floor by ensuring displays follow guidelines, adjusting to seasonal trends, and keeping shelves well-stocked.
• Support the store manager in achieving sales targets through team motivation, creative approaches to drive performance (like check-ins or shop floor competitions), and actively seeking opportunities to exceed goals.
• Organise and contribute to in-store events, customer celebrations, and external outreach to enhance the customer experience and drive business growth, while ensuring that the team is trained to confidently host these events.
• Provide training, feedback, and development for team members to improve their skills, foster a collaborative environment, and support the recruitment and onboarding of new staff.
• Lead the store effectively in the absence of the store manager by ensuring smooth daily operations, maintaining high standards, and maximising sales throughout all opening hours.
• Ensure health and safety standards are followed by maintaining a safe work environment, addressing any issues promptly, and supporting overall store compliance.
• Seek opportunities for personal development through training sessions, coaching from management, and connecting with other leaders, aiming to continuously enhance skills and contribute ideas to improve the shop floor experience.

Skills, Knowledge & Expertise: Customer Service: Embrace a genuine love for delivering outstanding customer service, inspiring your team to shine and provide that 5-star experience. Management Skills: Navigate tricky conversations with finesse, set and manage expectations, and be the backbone of support for your team. Teamwork: Be the beacon of positivity on the shop floor, working alongside your team to achieve your collective goals. Communication: Weave effective verbal communication skills into your daily routine, spreading the word throughout the store and collaborating seamlessly with retailers, your manager, and neighbouring stores.

Benefits: Holiday allowance 50% discount on Lush products and spa treatments Profit-based bonus Complimentary spa treatment Pension scheme Paid day off for your birthday Cycle to work scheme Discounted rail and bus season tickets Employee assistance programme 6 months of full pay for parental leave (primary caregiver must qualify for SMP) Enhanced paternity leave We recognise that flexibility matters. Arrangements vary by role and department, but we actively welcome conversations about what working flexibly could mean and look like for you. We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well. Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities. Tailored gender affirming care

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Responsibilities:

• Ensure the shop floor is fully replenished with stock and testers at the start and end of each shift.
• Monitor and log tester usage weekly; order replacements as needed.
• Maintain a tidy, organized, and easily navigable stockroom.

Inventory Control:

• Process all deliveries accurately and promptly.
• Complete weekly cycle counts on a rolling 4-week basis; report discrepancies to the Stock Manager and Boutique Manager.
• Assist with managing expired products and write-offs in compliance with company policy.
• Support transfers, recalls, and stockroom moves for new product launches.

Event Support:

• Organize and manage event collateral; ensure timely setup and replenishment during events.

Compliance & Documentation:

• Keep all paperwork organized and filed efficiently.
• Implement and maintain best practices in line with company stockroom guidelines.
• Adhere to health and safety standards when lifting and handling products.

Communication & Teamwork:

• Communicate stock issues and low inventory levels promptly to management.
• Respond professionally to inquiries regarding stockroom processes.
• Support team members to ensure effective collaboration and smooth operations.

Requirements:

• Ability to lift and carry boxes up to 40 lbs and climb two flights of stairs.
• Strong organizational and time-management skills.
• Basic computer skills and familiarity with inventory management systems.
• Attention to detail and accuracy in handling stock and paperwork.
• Flexibility to adapt to changing priorities and assist on the sales floor during peak times.
• Excellent communication skills and a proactive approach to problem-solving.

Additional Information:

• Part-time position; availability on shipment days and occasional weekends required.
• Training provided to ensure compliance with company standards and operational knowledge.

Benefits:

• Generous staff discount to use on all products
• Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets
• Paid Time Off

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Part time - 32 hours a week, permanent contract

As a Skincare Specialist at Charlotte Tilbury Beauty, you will play a key role in driving overall performance across our Skincare Category. Your primary responsibility will be to ensure that every customer receives an exceptional Skincare experience, with a focus on enhancing and impacting existing revenue streams.

Key Responsibilities:

• Delivering treatments and exceptional client care, you will lead the deployment of all skincare experiences with customers, engaging them in our brand journey and driving productivity within the category.
• Understand and embed the Magic of Charlotte Tilbury skincare with an elevated expertise in the category.
• Proactively contribute to the brand's growth within the Skincare market, being the ultimate Charlotte Tilbury Skincare ambassador.
• Achieve sales targets, with a Skincare first mindset.
• Proactively link sell across product categories, to increase average transaction value (ATV) and average transaction units (AUS).
• Creating exceptional experiences for our customers which are authentic and tailored to their personal needs.
• Play an integral part in building Charlotte Tilbury Clientelling through book backs and data capture.
• Achieve service targets within our mystery shopping program with a laser focus on skin services, product knowledge & introduction.
• Accelerate overall performance within the skin category both independently and across the total team through a robust coaching program.

Requirements:

• Completed NVQ Level 3
• Willing to go the extra mile to ensure customer leaves having received the very best luxury Skincare service.
• Driven, and results-oriented, seeking out ways to continually grow the business through Skin Events and Spa Masterclasses.
• Self-confident, able to approach and engage with customers at ease, using strong selling skills.
• Immaculately groomed and presented, embodying the brand values that customers have come to identify with Charlotte Tilbury.
• Target-focused and results-driven through strong commercial awareness and understanding of how to build capability to drive growth.
• Experience working within the beauty industry.
• Clear, consistent, and motivational communication style.
• Excellent presentation skills.
• Strong interpersonal skill with an independent and proactive working style.
• Strong people focus with a passion for developing teams.
• Effective communicator, both written and verbal.
• Personable and approachable, able to build rapport quickly and ability to influence others.
• Self-starter, able to motivate oneself and others.

Benefits:

• Structured induction programme – Charlotte’s Magic Academy.
• Structured career development.
• Exclusive launches of our incredible products before anyone else.
• Access to Tilbury Treats – our very own rewards platform.
• Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more.

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Reporting to the Senior Retail Operations Manager, the Retail Store Maintenance Coordinator acts as the key link between Head Office and the Charlotte Tilbury store network, ensuring excellent operational and maintenance standards across the UK and AUS regions.

Working closely with the Retail Operations, VM and Store Design teams and relevant suppliers, the role ensures all stores are maintained and presented to brand standards.

The coordinator provides hands-on support to stores across all channels and the wider Retail team, contributing to maintenance and operational projects that drive brand standards, efficiency, customer shoppability and experience.

In this role, you will:

• Manage the relationship with the appointed maintenance provider, VM and Store Design suppliers, ensuring all jobs are completed within agreed service level agreements (SLAs) and that purchase orders are raised in line with approval processes.

• Ensure new stores are added to the maintenance programme following the completion of their warranty period.

• Support compliance with all health and safety, statutory, and landlord requirements across the store estate.

• Partner closely with Store Design to develop and maintain comprehensive store profiles, improving efficiency and consistency across the estate.

• Partner closely with the VM team and Retail Operations Manager to ensure stores are operationally ready for seasonal campaigns.

• Act as a key point of contact across Retail, VM, and Store Design, liaising directly with suppliers to ensure stores meet brand, operational, and visual standards.

• Support the Retail Operations and Maintenance teams in the development and delivery of effective maintenance strategies across all channels.

• Support the planning and execution of all planned preventative maintenance (PPM) and reactive maintenance across the UK and AUS regions.

• Support in raising Retail Operations purchase orders via NetSuite and cost control and accurate financial tracking, aligned to maintenance budgets.

• Support the Retail Operations Manager and Project teams in consolidating, implementing, and maintaining the Retail Operations Manual, ensuring information remains accurate and up to date.

• Act as a conduit for store feedback by assisting in the management of the Retail Support inbox and escalating recurring issues or risks, while also coordinating contractor access, permits, and site readiness.

• Partner closely with the Visual Merchandising (VM) team to ensure store environments support VM guidelines and seasonal campaigns by identifying and prioritising corrective action for maintenance issues.

Why join us?

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.

• We're a hybrid model with flexibility, allowing you to work how best suits you.

• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.

• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.

• Financial security and planning with our pension and life assurance for all.

• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.

• Bring your furry friend to work with you on our allocated dog-friendly days and spaces.

• And not to forget our generous product discount and gifting!

About you

• You have demonstrable experience in a similar role within Retail Store Maintenance.

• Experience liaising with cross-functional teams including VM and Store Design, with strong communication skills and the ability to collaborate effectively with VM, Store Design and the Retail Operations team.

• Well-organised, process-driven and logical thinker, who can coordinate multiple stakeholders with ease both internally and externally.

• An excellent communicator: confident, a proactive problem solver, you are comfortable working to pace and can ruthlessly prioritise changing priorities.

• You have exceptional organisational skills and are customer-centric!

• Keen eye for detail with the ability to assess store environments with a VM-informed perspective.

• You have good capability to ensure maintenance work aligns with original design intent and luxury finishes.

• Strong grasp of statutory maintenance requirements such as fire safety, asbestos management and electrical compliance; with the ability to benchmark quotes, negotiate SLAs and monitor performance.

• You are a self-starter, with the ability to work independently as well as part of a team to collaborate and drive team success!

• You are super confident using the MS Suite, and have a limitless and non-defeatist mindset!

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We're a global beauty company that has revolutionised the face of the industry by de-coding makeup applications for everyone, everywhere. Our easy-to-use, easy-to-choose, easy-to-gift range has broken records across countries, channels, and categories.

Job Title: Senior Project and Events Manager

We're looking for a strategic and hands-on Senior Project Manager to join our UK Leadership Team and report directly to the GM. You'll lead the end-to-end planning, coordination, and operational delivery of key cross-functional strategic projects and events, spanning tech, commercial, VM, store design, marketing, retail, operations, and education.

Responsibilities

• Lead Distribution & Operational Readiness: Act as the key gatekeeper for all upcoming distribution and CPA milestones. Manage critical timelines and decision points across functions, ensuring smooth internal and external reviews. Oversee operational readiness for new store openings and concessions, including supply chain and logistics coordination.

• Facilitate Measurement & Reporting: Support in driving post-project and event reviews to capture learnings and implement improvements. Collaboratively collate key KPIS with stakeholders for each activation and operational project, and ensure clear process & accountability mapping.

• Change Management & Communications: Own communication and integration for strategic initiatives such as tech upgrades, clienteling platforms, and SAP systems. Lead stakeholder engagement and ensure seamless regional adoption.

• Promotional Calendar & Commercial Moments: Manage promotional timelines, including AOV drivers and key commercial events. Oversee sign-off processes and coordinate cross-functional kick-offs to ensure flawless execution.

• Budget Governance: Own budget management processes across all functions, ensuring timely reviews, and approvals are met within given timeframes.

Event & Activation Management

• Retail Conference & Showcase PM Leadership: Co-lead major retail conference and product showcase events, managing cross-functional CPAs, logistics, presenter coordination, content reviews, and approvals. Act as on-the-day production lead, directing timelines and team responsibilities.

• Experiential Activations & Pop-Ups: Own CPAs, logistics, and approval timelines to deliver exceptional brand experiences. Act as on-the-day production lead, directing timelines and team responsibilities.

• Charlotte & Team Tilbury PA Events: Lead planning and execution of Charlotte Tilbury (founder) PA events, managing CPAs, logistics, and approvals. Collaborate closely with global teams to ensure alignment, consistency & approvals.

Reporting Relationships

• Reporting directly into the GM of the region

• Dotted line to full regional SLT

• Member of UK/PP/ANZ Lead team

• Closely collaborates with full UK cross-functional team

• Collaborates with the Global Marketing function

• Collaborates with Global Tech & Transformation teams

Requirements

• Proven experience in event management and retail operations within beauty, fashion, or luxury sectors.

• Previous senior project management experience

• Strong project management skills (tools like Asana, Monday.com).

• Financial acumen and governance discipline.

• Excellent stakeholder management and communication skills.

• Knowledge of H&S compliance, permits, and risk assessments.

• Ability to thrive in fast-paced, ambiguous environments.

Benefits

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.

• We're a hybrid model with flexibility, allowing you to work how best suits you.

• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.

• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.

• Financial security and planning with our pension and life assurance for all.

• Wellness and social benefits including Medicash, Employee Assist Programs, and regular social connects with colleagues.

• Bring your furry friend to work with you on our allocated dog-friendly days and spaces.

• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.

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Your duties will include:

• Preparing and delivering weekly and monthly productivity reports to the Field Sales Manager
• Contributing to sales success by motivating the team to achieve daily and monthly performance metrics
• Leading and motivating a high-performing team through personal performance reviews, events with Tilbury Theatre, and general line management
• Creating and managing monthly schedules, budgets, and payroll forecasts, taking into account economic conditions
• Collaborating with partners and senior figures, ensuring compliance with brand guidelines and procedures
• Monitoring stock levels through sales management, audits, and inventory analysis, providing proactive advice to the Field Sales Manager on stock levels
• Managing personnel, including talent management and succession planning for the team
• Demonstrating integrity when dealing with complex personnel issues, adhering to personnel policies and procedures, and seeking guidance and advice when necessary
• Mastering end-to-end recruitment processes in your store, proactively recruiting top talent, and creating a magical application atmosphere for all interested parties
• Identifying training needs for the team in collaboration with the Field Training Manager and providing feedback on progress in areas with development potential
• Driving performance metrics in your area, expanding them to achieve market-leading results and maintain a position at number one
• Ensuring optimal customer experiences by incorporating the magical service method and promoting brand awareness through building lasting emotional connections with customers
• Mastering your own counter metrics and necessary steps to manage future risks and opportunities
• Planning the calendar year, taking into account the introduction of new products and the impact of activities/market developments from the previous trading year
• Acting entrepreneurially by proposing plans, events, and other free measures to increase business success
• Adhering to hygiene and safety regulations at work
• Maintaining a flawless appearance and inspiring team members to show their best side

Benefits:

• We offer a structured induction program, Charlotte's Magic Academy. This exclusive and individually tailored induction trains all the skills you need to create exceptional customer experiences. In the first months of employment, it is supplemented by further training seminars. Thanks to the focus on the company's own art and trade, you gain a comprehensive understanding of our standards in the areas of makeup artistry and service.
• Structured career development - our experts from the industry support you and explore your learning potential and career goals together.
• You receive our incredible product launches exclusively before everyone else - and not just that, after completing the Charlotte's Magic Academy, you even get a complete Charlotte Tilbury look so you can perfectly represent the brand.
• Further fantastic benefits such as life insurance, free birthdays off, sales incentives for the team, and much more

We at Charlotte Tilbury love what we do and want to be the best at it. Dare to dream, make it happen, break all the rules - join us on our revolutionary journey and challenge the status quo of the beauty industry. WE'D LOVE TO HAVE YOU JOIN OUR DREAM TEAM! APPLY NOW!

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Your main duties will include:

• Sales: striving to achieve event sales goals and sales per hour target, creating brand awareness through sharing and demonstrating product knowledge, and demonstrating entrepreneurial spirit within company guidelines.

• Customer Service: leading by example to promote the Tilbury Touch and exceptional customer service, demonstrating a positive and cooperative approach towards work and colleagues, and assisting in maintaining an atmosphere of open and positive communication, professionalism, and creativity.

• Operations: ensuring the counter/gondola is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, cleaning display units, tools, and testers throughout the day, and assisting with maintaining required inventory levels, including stock counts, rotation, and timely replenishment.

This role requires a sales-driven individual with experience in beauty and retail, who can reflect the brand values and customer base, and drive business in store through exceptional makeup artistry and customer service.

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Key responsibilities include working at a fast pace to achieve sales targets, adapting to change, and providing exceptional customer service. The successful candidate will be a positivity champion, able to think creatively and receive feedback positively.

As a Charlotte Tilbury Retail Artist, you will be expected to follow company grooming standards and be a true ambassador for the brand. You will work closely with the Retail Manager SEA and be part of a fast-paced environment.

If you are passionate about beauty, love working with customers, and are a team player, this could be the perfect role for you.

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Striving to achieve event sales goals and sales per hour targets Creating brand awareness through the sharing and demonstration of your product knowledge Demonstrating entrepreneurial spirit within the parameters of the company guidelines Leading by example at all times to promote the Tilbury Touch and exceptional customer service Demonstrating a positive and cooperative approach towards your work and your colleagues Assisting and maintaining an atmosphere of open and positive communication, professionalism, and creativity at all times Ensuring the counter/gondola is "customer ready" from open to close of business Maintaining excellent counter hygiene standards Assisting with maintaining the required inventory levels to include stock counts, rotation, timely replenishment Assisting with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive Assisting in the execution of events Maintaining consistent communication with Brand field team regarding any counter/gondola needs or concerns Maintaining high standards managing schedule, clocking in and out, and submitting time sheets on payroll application (allwork)

You will be teaching customers Charlotte's secrets of artistry learned in over 20 years of working at the top of the industry with top celebrities and brands. You will deliver Charlotte's philosophy of artistry made easy, and be part of building an amazing beauty business.

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Key responsibilities include:

• People management: setting up team members for success, building a true Tilbury community, and managing conflicts.
• Commercial accountabilities: driving business KPI performance, building brand awareness, and delivering a compelling eventing strategy.
• Operational accountabilities: working with host store partners, managing stock levels, and adhering to health and safety guidelines.

The ideal candidate will have a naturally creative approach, an entrepreneurial mindset, and strong emotional intelligence. They will be able to build and maintain strong relationships with their team and stakeholders, and be confident in their leadership abilities.

Why join us?

• We offer a structured induction programme, Charlotte's Magic Academy, which provides comprehensive training on all aspects of the role.
• We have a structured career development programme, which supports and works with you to explore your learning potential and career goals.
• You will receive exclusive launches of our incredible products before anyone else, and you will even receive a full Charlotte Tilbury Look on completion of Charlotte's Magic Academy.
• You will have access to Tilbury Treats, our rewards platform, which allows you to save money and gain 'money can't buy' discounts on various items.

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The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service. The Freelance Brand Expert will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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Responsibilities:

• Deliver extraordinary service to all customers
• Exceed sales and service personal goals and targets
• Exceed sales and service brand goals and targets
• Build a loyal personal client base
• Share expert product knowledge with the store selling team
• Maintain relationships with buyer, vendor, and selling manager
• Drive brand sales by identifying marketing opportunities and communicating suggestions to store management
• Attend educational sessions to improve product knowledge and skills
• Perform floor recovery, visual merchandising, and sales support tasks
• Communicate with personal clients through various methods
• Resolve customer service issues and partner with selling management

Ideal Candidate:

• High school diploma
• Proven ability to exceed sales targets
• Collaborative and able to work in a fast-paced environment
• Flexible work schedule
• Minimum of two or more years' experience in a commission-based sales environment
• Prior retail sales experience in a luxury environment preferred

Measures of Success:

• Contribution to financial objectives
• Individual objectives linked to department goals
• Feedback from internal and external clients

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You will lead and coach Retail Artists and Assistant Business Managers, translating regional strategy into clear commercial priorities and operational discipline at counter level. Success in this role requires strong leadership from a distance, the ability to analyse performance across multiple locations, and the capability to build high-performing teams that deliver consistent results across borders.

The role involves frequent travel (approximately 60%) to ensure strong team leadership, retailer alignment, and execution consistency across locations.

Key responsibilities include:

• People management, including setting up team members for success and building a true tilbury community in your respective stores
• Monthly rota scheduling and payroll budgeting and forecasting
• Driving sales success through motivation of the team to hit daily and monthly KPI targets
• People planning, including ongoing talent management and succession planning of the team
• Identifying training needs of the team and providing feedback about advancement in opportunity areas
• Leading and motivating a #1 team through daily briefs & performance 121 meetings
• Ownership of recruiting exceptional talent and managing end-to-end recruitment processes
• Managing a large team, ensuring effective coordination, communication, and productivity

Commercial accountabilities include:

• Driving and building business KPI performance to achieve market-leading results and maintain #1 ranking and #1 growth
• Ensuring the best customer experience is being delivered, even when you're not around by embedding the magic service methodology
• Building brand awareness by creating lasting emotional connections with customers, specifically focusing on travel moments and understanding the diverse needs of different travellers
• Thinking limitlessly with your plan for the calendar year, considering New Product Launches and activity/market impacts from the previous year of trade
• Devise and deliver a compelling eventing strategy for the counter
• Navigating complexities within team and consumer interactions, addressing challenges and fostering solutions to ensure a seamless and positive experience

Operational accountabilities include:

• Working and liaising with host store partners, senior stakeholders, and external vendors to ensure brand compliance with policies and procedures
• Management on stock levels, including sales, audits, and counts
• Adhering to health and safety guidance in the workplace
• Executing flawless visual merchandising and grooming standards on a daily basis

The ideal candidate will have:

• A naturally creative approach, seeking innovative ways to overperform and deliver
• An entrepreneurial mindset, focusing on the 'why?' and taking risks to reach for 'wow' results
• Strong emotional intelligence and engaging personable skills that can be adapted to suit
• Ability to build and maintain strong relationships with your team and stakeholders
• Acts with integrity and isn't reluctant to hold ownership
• Dynamic and inspirational with customers and peers
• Excitement for beauty and artistry
• Passionate leadership taking pride in team success
• Time management and prioritisation
• Agile and solution-oriented
• Resilient when dealing with ambiguity
• Confident leadership to galvanise a team through a strong sense of purpose

We offer a structured induction programme, Charlotte's Magic Academy, which trains on all aspects of the role that you will need to succeed in providing red carpet customer experience. We also offer structured career development, exclusive product launches, access to Tilbury Treats, and other fabulous benefits such as life assurance, birthdays off work, team sales incentives, and many more.

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.

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You will deliver Charlotte's philosophy of artistry made easy, and be part of building an amazing beauty business. You will need to be sales driven and have experience in beauty and retail.

Responsibilities:

• Promote and create makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury.
• Work as part of an elite team, driving business in store through exceptional makeup artistry and customer service.
• Reflect the brand values and customer base.
• Achieve sales targets through the creation of an amazing experience and exemplary service.

Main Duties:

• Sales:

+ Strive to achieve event sales goals, and sales per hour target. + Create brand awareness through the sharing and demonstration of your product knowledge. + Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service:

+ Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work:

+ Demonstrate a positive and cooperative approach towards your work and your colleagues. + Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations:

+ Ensure the counter/gondola is 'customer ready' from open to close of business. + Maintain excellent counter hygiene standards. + Clean display units, tools and testers throughout the day. + Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. + Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. + Assist in the execution of events. + Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. + Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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Your key responsibilities will include:

• Preparing and delivering sales reports to the Field Sales Manager
• Contributing to sales success by motivating the team to achieve daily and monthly performance targets
• Leading and motivating a high-performing team through personal performance reviews, events with Tilbury Theatre, and general line management
• Planning and budgeting for the team, including forecasting and processing payroll
• Working with suppliers and senior stakeholders to maintain brand standards and procedures
• Monitoring stock levels by managing sales, audits, and stock counts, analysing all available information to advise the Field Sales Manager on stock levels proactively
• Managing talent within the team, including recruitment, training, and succession planning
• Ensuring compliance with personal policies and procedures, and seeking guidance and advice when necessary
• Managing end-to-end recruitment processes in-store, recruiting top talent, and providing a magical application experience for all interested candidates
• Identifying training needs within the team in collaboration with the Field Training Manager, and providing feedback on progress in areas with development potential
• Driving performance metrics in your area to achieve market-leading results and maintain position one
• Ensuring optimal customer experiences by incorporating the magical service methodology and promoting brand awareness through building lasting emotional connections with customers
• Managing your own counter metrics and necessary steps to manage future risks and opportunities
• Planning the calendar year, taking into account the introduction of new products and the impact of activities/market developments from the previous trading year
• Taking an entrepreneurial approach by proposing plans, events, and other initiatives to drive business success
• Maintaining hygiene and safety standards at work
• Presenting a flawless appearance and inspiring team members to show their best side

We offer a structured induction programme, Charlotte's Magic Academy, which includes training on all the skills you need to create exceptional customer experiences. In the first few months of employment, this will be supplemented by additional training seminars. Thanks to the focus on the art of make-up and retail, you will gain a comprehensive understanding of our standards in these areas.

Structured career development - our industry experts will support you and explore your learning potential and career goals with you.

You will receive our incredible product launches exclusively before anyone else - and not just that, after completing the Charlotte's Magic Academy, you will even receive a complete Charlotte Tilbury look so you can perfectly represent the brand.

Further fantastic benefits such as life insurance, free birthdays off, sales incentives for the team, and much more

We love what we do, and we want to be the best at it. Dare to dream, make it happen, break the rules - join us on our revolutionary journey and challenge the status quo of the beauty industry. WE'D LOVE TO HAVE YOU JOIN OUR DREAM TEAM! APPLY NOW!

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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Your main duties will include:

• Sales: strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

This role requires a strong artistry, sales and service talent, with experience in beauty and retail. You will need to be sales driven and have a passion for Charlotte Tilbury's philosophy of artistry made easy.

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The successful candidate will help to drive the engagement and training of the Travel Retail Team in our stores & airports. They will be responsible for the education and artistry development of the store-based Managers and Artists through physical and virtual training, whilst also ensuring the Charlotte Tilbury Learning Management System is accurately managed and is fulfilling potential.

You will act as the ultimate brand ambassador bringing Charlotte's artistry, voice, and limitless approach combined with a commercially driven mindset.

Responsibilities

• Drive artistry training & development in our stores, upskilling the teams to be their very best selves, every day during every customer interaction.

• Working alongside the Retail Managers, you will ensure there is a clearly defined people plan and strategy for the area for which you are accountable for delivery.

• You will constantly define and adapt the education & artistry approach based on commercial business needs in an agile manner, whilst always ensuring that the brand ethos and purpose is represented to our customers in the right way.

• You will be the trail blazer for exceptional service & artistry in stores through shopfloor observation and in the moment coaching whilst leading by example with social advocacy both independently and through the team.

• As a Senior Store Design Manager you will

• Taking direction from the Head of Education for Travel Retail, lead the effective and inspirational delivery of all defined training materials across - - Charlotte Tilbury 'Magic Experience' service model and intermediate artistry development - Full Curriculum facilitation including induction, social and developmental training - Operational business management & area education strategy - All new launch NPD and Skincare Training - The Learning Management System - Recommend training incentives - Monitor KPIs to measure the impact of training, providing feedback to the relevant Retail Managers - Adapt training based on the feedback from the Retail Managers and Head of Education to ensure the continual improvement of the training provided and learning outcomes.

• Working in collaboration with the Retail Managers, define a training and development plan for the area to achieve retail expectations, covering - - Accelerating high potential/high performance individuals using the development pathway and certification process - Managing and addressing under-performance - Peakon and engagement feedback - Login, completion & engagement on the Learning Management System - Optimising social advocacy with the store - Succession planning for the area and across areas

• Deliver the agreed training plan for the area within the defined timeframes and reflecting the changing needs of the business via - - Regular, effective, and focused store visits with clear objectives, agreed KPIs, and rigorous follow-up - High quality virtual and physical training sessions - Feedback and contribute when necessary to regional retail evolutionary projects, working cross functionally to provide relevant customer insight.

• Area meetings delivered in collaboration with the Retail Managers - Leading by example on counter and online during all events, meetings, and trainings.

Benefits

• Fluency in Charlotte Tilbury's makeup style, language and expertise in product knowledge

• Leads and Inspire as the ultimate brand ambassador through awareness of your image and impact demonstrating the brand values and always looking the part.

• Always demonstrate a positive mindset and lead from the front

• Be a social advocate through strategic and creative organic content on your personal social channels.

• Embedding Artistry excellence within our travel retail teams by working collaboratively with the sales team to drive industry-leading standards.

• Role model and advocate exceptional hygiene standards with all artists and ensuring you are following the latest guidelines externally and within store.

• Always lead from the from the front by delivering Expert Magic Service in store, going above and beyond in all services and being a key brand beauty expert.

• Establish and develop a cooperative and mutually respectful relationship with the store retail operations team.

Requirements

• Reporting to the Head of Education (TR)

• Work closely with the EU Retail Managers

• Experience working within the beauty industry

• Proven experience in coaching to deliver high performance

• Clear, consistent and motivational communication style

• Excellent presentation skills and classroom delivery

• Strong commercial awareness and understanding of how to build capability to drive growth

• Able to identify training needs, learning outcomes and deliver content and coaching to meet these

• Strong interpersonal skills and a team-player

• Positive approach

• Independent and proactive working style

• Enjoys working at pace

• Must be able to travel within the Ireland and, if required, globally.

About you

• Must speak English and ideally any other European languages, preferably French

• Must be based in Paris and willing to travel across the EU North & globally

Skills

• Naturally creative, seeking new ways to create brand awareness and advocate though social content, virtual eventing and instore Tilbury theatre.

• Thinks outside the box to create inspirational activities digitally and within store

• Embraces change to promote a positive mind set with omni channel vision within teams they encounter

• Strong communication with management and always working collaboratively

• Be an inspiration to the team by giving constructive and objective feedback coaching in areas of opportunity

• Creates a positive and encouraging environment for artists to develop and grow in their roles, physically and digitally.

• Dynamic and inspirational with customers and colleagues Digitally and physically

• Excitement and passionate for beauty and artistry with a 360 omni channel approach

• Passionate about driving brand advocacy in the air and on the ground

• Sharing all your backstage tips and tricks with team and customers

• Be a social brand advocate through personal social channels contributing to Charlotte’s channel

• Identifying and seizing opportunities to drive social and brand advocacy

• Embraces the impossible

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

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Key responsibilities include:

• Building your own client base in-store and driving your personal profile to become a brand ambassador for your store
• Demonstrating a positive mindset and cooperative approach towards your work with management and colleagues
• Maintaining immaculate grooming standards and reflecting your makeup look in accordance with our grooming guidelines
• Driving local advocacy opportunities through your personal social channels and building your own profile

As a Lead Artist, you'll also be responsible for:

• Being an inspiration to the team, demonstrating expert artistry and leading by example
• Actively driving personal artistry progression and staying up-to-date with the latest trends
• Coaching the team and driving team KPIs
• Ensuring exceptional hygiene standards are maintained on the counter

You'll work closely with the Education Manager to identify artistry development needs and opportunities, conducting training with required artists. You'll also support Charlotte's backstage team through events, launches, press days, celebrity and VIP client appointments, and location services when required.

In addition to your artistic skills, you'll need to have strong commercial acumen, consistently delivering personal targets and KPIs of your own business. You'll work collaboratively with your Manager to review the business and put a plan in place to achieve counter targets and deliver number one sales results.

If you're a naturally creative and innovative individual who thrives in a fast-paced environment, we'd love to hear from you!

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Your main duties will include:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

Weekend availability is a must.

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.

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As a member of our team, you will need strong artistry, sales and service talents. You will be teaching customers Charlotte's secrets of artistry learned in over 20 years of working at the top of the industry with top celebrities and brands.

Responsibilities:

• Promote and create makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury.
• Drive business in store through exceptional makeup artistry and customer service.
• Achieve sales targets through the creation of an amazing experience and exemplary service.

Customer Service:

• Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

Team Work:

• Demonstrate a positive and cooperative approach towards your work and your colleagues.
• Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

Operations:

• Ensure the counter/gondola is 'customer ready' from open to close of business.
• Maintain excellent counter hygiene standards.
• Clean display units, tools and testers throughout the day.
• Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.
• Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.
• Assist in the execution of events.
• Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.

Benefits:

• Competitive hourly rate
• Opportunities for professional growth and development
• Collaborative and dynamic work environment

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Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork).

In this role, you will be expected to work as part of an elite team, driving business in store through exceptional makeup artistry and customer service. You will reflect the brand values and customer base, and be responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

We offer a competitive salary and benefits package, including:

• Competitive hourly rate
• Opportunities for professional development and growth
• A dynamic and supportive work environment
• Access to exclusive products and services
• Recognition and rewards for outstanding performance

If you are a motivated and talented individual who is passionate about makeup and customer service, we encourage you to apply for this exciting opportunity.

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Key responsibilities include:

• Leading by example to consistently achieve and exceed personal sales goals and KPIs
• Creating brand awareness through the sharing and demonstration of strong product knowledge
• Being proactive in booking appointments and maximizing every consultation
• Extending exceptional customer service beyond the in-store experience
• Inspiring the team, demonstrating exceptional artistry, and giving on-the-spot coaching and feedback to develop the Retail Artists

You will have a proven track record of delivering results at retail artist level and be able to lead by example and coach retail artist teams to succeed.

In addition to your artistic skills, you will also be required to have good communication and presentation skills, as well as experience of managing and planning in-store events.

As a Lead Artist, you will receive a structured induction programme, Charlotte's Magic Academy, which will train you on all aspects of the role and provide follow-up training during your first months of employment.

We offer a competitive salary and benefits package, including life assurance, birthdays off work, team sales incentives, and many more.

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Your main duties will include:

• Achieving sales targets through the creation of an amazing experience and exemplary service
• Creating brand awareness through the sharing and demonstration of your product knowledge
• Demonstrating entrepreneurial spirit within the parameters of the company guidelines
• Leading by example at all times to promote the Tilbury Touch and exceptional customer service
• Assisting and maintaining an atmosphere of open and positive communication, professionalism and creativity at all times

You will also be responsible for ensuring the counter/gondola is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, and assisting with maintaining the required inventory levels.

This role requires strong artistry, sales and service talents, as well as experience in beauty and retail. You will need to be sales driven and have a passion for Charlotte Tilbury to deliver her philosophy of artistry made easy along with unique and personalized shopping experiences.

XML job scraping automation by YubHub

Your main duties will include:

• Sales: striving to achieve event sales goals and sales per hour target, creating brand awareness through the sharing and demonstration of your product knowledge, and demonstrating entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: leading by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: demonstrating a positive and cooperative approach towards your work and your colleagues, assisting and maintaining an atmosphere of open and positive communication, professionalism, and creativity at all times.

• Operations: ensuring the counter/gondola is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, clean display units, tools, and testers throughout the day, assisting with maintaining the required inventory levels to include stock counts, rotation, timely replenishment, and assisting with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.

• Assist in the execution of events and maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.

• Maintain high standards managing schedule, clocking in and out, and submitting time sheets on payroll application (allwork).

This role requires strong artistry, sales, and service talents, as well as experience in beauty and retail. You will need to be sales-driven and have a passion for Charlotte Tilbury's philosophy of artistry made easy.

XML job scraping automation by YubHub

Your main duties will include:

• Sales: striving to achieve event sales goals, and sales per hour target, creating brand awareness through the sharing and demonstration of your product knowledge, demonstrating entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: leading by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: demonstrating a positive and cooperative approach towards your work and your colleagues, assisting and maintaining an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: ensuring the counter/gondola is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, cleaning display units, tools and testers throughout the day, assisting with maintaining the required inventory levels to include stock counts, rotation, timely replenishment, assisting with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.

This role requires you to be sales driven and have experience in beauty and retail. You will need to reflect the brand values and customer base, and be able to deliver Charlotte's philosophy of artistry made easy along with unique and personalized shopping experience.

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The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service. The Freelance Brand Expert will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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You will be teaching customers Charlotte's secrets of artistry learnt in over 20 years of working at the top of the industry with top celebrities and brands. You will deliver Charlotte's philosophy of artistry made easy, and be part of building an amazing beauty business.

Responsibilities:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.

Benefits:

• Competitive hourly rate
• Opportunities for professional growth and development
• Collaborative and dynamic work environment

XML job scraping automation by YubHub

This role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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Key responsibilities include:

• Driving financial results in store to meet and exceed plan, including Key Performance Indicators (KPI's) such as Average Unit Sales (AUS) and Items Per Transaction (IPT)
• Managing customer queries through the use of sound judgement and achieving positive outcomes
• Building partnership with the Account Executive and Area Trainer to ensure continuous training and development of the team
• Anticipating staffing needs, including sourcing and selecting talent to deliver business objectives
• Analyzing business performance and proactively planning strategy within day-to-day business and events

The Counter Manager will be an ambassador for the Charlotte Tilbury brand, reflecting the brand values and customer base. They will lead by example, promoting the Tilbury Touch and exceptional customer service to the team and customers.

The ideal candidate will have excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment. They will be passionate about delivering exceptional customer service and driving sales growth.

The Counter Manager will report to the [Store Manager] and will be responsible for maintaining the required inventory levels, controlling store expenses, and implementing visual merchandising and new launch displays as directed by the marketing team.

The successful candidate will have a proven track record of delivering results in a retail environment, with excellent customer service and leadership skills.

Benefits include:

• Competitive salary and bonus structure
• Opportunities for career progression and professional development
• Comprehensive training and support
• Collaborative and dynamic work environment

If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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Your role will involve promoting and creating makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury. You will work as part of an elite team, driving business in store through exceptional makeup artistry and customer service.

Responsibilities:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

Benefits:

• Competitive salary

• Opportunities for professional growth and development

• Collaborative and dynamic work environment

XML job scraping automation by YubHub

The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is "customer ready" from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

• Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.

• Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

Your main duties will include:

• Sales: striving to achieve event sales goals, and sales per hour target, creating brand awareness through the sharing and demonstration of your product knowledge, demonstrating entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: leading by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: demonstrating a positive and cooperative approach towards your work and your colleagues, assisting and maintaining an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: ensuring the counter/gondola is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, cleaning display units, tools and testers throughout the day, assisting with maintaining the required inventory levels to include stock counts, rotation, timely replenishment, assisting with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive, assisting in the execution of events, maintaining consistent communication with Brand field team regarding any counter/gondola needs or concerns, managing schedule, clocking in and out and submitting time sheets on payroll application (allwork).

This role requires a sales-driven individual with experience in beauty and retail, who can deliver Charlotte's philosophy of artistry made easy, and be part of building an amazing beauty business.

XML job scraping automation by YubHub

Responsibilities:

• Promote and create makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury.
• Drive business in store through exceptional makeup artistry and customer service.
• Achieve sales targets through the creation of an amazing experience and exemplary service.

Main Duties:

• Sales: strive to achieve event sales goals, and sales per hour target.
• Create brand awareness through the sharing and demonstration of your product knowledge.
• Demonstrate entrepreneurial spirit within the parameters of the company guidelines.
• Customer Service: lead by example at all times to promote the Tilbury Touch and exceptional customer service.
• Team Work: demonstrate a positive and cooperative approach towards your work and your colleagues.
• Operations: ensure the counter/gondola is 'customer ready' from open to close of business, maintain excellent counter hygiene standards, and assist with maintaining the required inventory levels.

Benefits:

• Competitive salary
• Opportunities for professional growth and development
• Collaborative and dynamic work environment

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. You will always represent the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, you will drive business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.

Some skills you will need include:

• Strong artistry and sales skills
• Ability to work as part of a team
• Excellent customer service skills
• Ability to maintain high standards of counter hygiene and organisation
• Ability to work flexible hours, including weekends

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork).

Benefits include

• Competitive pay rate

• Opportunities for career growth and development

• A fun and dynamic work environment

XML job scraping automation by YubHub

Main Duties:

• Sales: Strive to achieve event sales goals and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism, and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools, and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.

• Benefits:

• Salary: Not specified

• Other benefits: Not specified

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. You will always represent the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, you will drive business in store through exceptional makeup artistry and customer service.

Main duties include:

• Sales: striving to achieve event sales goals and sales per hour target, creating brand awareness through sharing and demonstrating product knowledge, and demonstrating entrepreneurial spirit within company guidelines.

• Customer Service: leading by example to promote the Tilbury Touch and exceptional customer service, demonstrating a positive and cooperative approach towards work and colleagues, and assisting and maintaining an atmosphere of open and positive communication, professionalism, and creativity.

• Operations: ensuring the counter/gondola is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, cleaning display units, tools, and testers throughout the day, and assisting with maintaining required inventory levels, including stock counts, rotation, and timely replenishment.

• Events: assisting in the execution of events, maintaining consistent communication with Brand field team regarding any counter/gondola needs or concerns, and managing schedule, clocking in and out, and submitting time sheets on payroll application.

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

Requirements:

• Increase our KPIs and exceed expectations
• Turn customers into Charlotte Tilbury ambassadors
• Teamwork is key to success
• Provide excellent customer service and embody our brand style

Qualifications:

• Experience in the beauty industry or similar field
• Enthusiasm for Charlotte Tilbury and willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• German language skills at level B2

Benefits:

• 29 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they are released
• Employee discounts
• Internal competitions with chances to win

Our mission at Charlotte Tilbury is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, beliefs, faiths, and perspectives and welcoming them into our growing global workforce. This benefits our communities, customers, employees, and applicants participating in our selection process.

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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As a member of our Freelance Makeup Artist team, you will need strong artistry, sales, and service talents.

Your key responsibilities will include:

• Promoting and creating makeup magic in store
• Representing the ethos, products, and image of Charlotte Tilbury
• Achieving sales targets through the creation of an amazing experience and exemplary service
• Delivering Charlotte's philosophy of artistry made easy with unique personalized shopping experiences

Requirements include:

• Strong artistry, sales, and service talents
• Experience in beauty and retail
• Ability to work as part of an elite team
• Passion and enthusiasm for Charlotte Tilbury

If you are a motivated and talented individual who is passionate about makeup and providing exceptional customer service, we would love to hear from you.

XML job scraping automation by YubHub

Your tasks:

• Increase our KPIs and exceed expectations
• Turn customers into Charlotte Tilbury ambassadors
• Teamwork is key to your success
• Provide excellent customer service and embody our style

Your qualifications:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and the willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• Deutschniveau B2

Benefits:

• 29 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they are released
• Employee discounts
• Internal competitions with win chances

Our mission is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, convictions, beliefs, and perspectives and incorporating them into our growing global workforce. This benefits our communities, customers, employees, and applicants participating in our selection process.

XML job scraping automation by YubHub

Responsibilities:

• Promote and create makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury.
• Work as part of an elite team, driving business in store through exceptional makeup artistry and customer service.
• Reflect the brand values and customer base.
• Achieve sales targets through the creation of an amazing experience and exemplary service.

Main Duties:

• Sales: strive to achieve event sales goals, and sales per hour target.
• Create brand awareness through the sharing and demonstration of your product knowledge.
• Demonstrate entrepreneurial spirit within the parameters of the company guidelines.
• Customer Service: lead by example at all times to promote the Tilbury Touch and exceptional customer service.
• Team Work: demonstrate a positive and cooperative approach towards your work and your colleagues.
• Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.
• Operations: ensure the counter/gondola is 'customer ready' from open to close of business.
• Maintain excellent counter hygiene standards.
• Clean display units, tools and testers throughout the day.
• Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.
• Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.
• Assist in the execution of events.
• Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.
• Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

Responsibilities:

• Promote and create makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury.
• Work as part of an elite team, driving business in store through exceptional makeup artistry and customer service.
• Reflect the brand values and customer base.
• Achieve sales targets through the creation of an amazing experience and exemplary service.

Main Duties:

• Sales: strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.
• Customer Service: lead by example at all times to promote the Tilbury Touch and exceptional customer service.
• Team Work: demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.
• Operations: ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork).

Benefits:

• Competitive hourly rate
• Opportunities for professional development
• Collaborative and dynamic work environment

XML job scraping automation by YubHub

Responsibilities:

• Increase our KPIs and exceed expectations
• Convert customers into Charlotte Tilbury ambassadors
• Teamwork is key to success
• Provide excellent customer service and embody our brand style

Requirements:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• German language proficiency at level B2

Benefits:

• 29 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they are released
• Employee discounts
• Internal competitions with prize chances

Our Mission:

At Charlotte Tilbury, our mission is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, beliefs, and perspectives and welcoming them into our growing global team. This benefits our communities, customers, employees, and applicants participating in our selection process.

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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This role is pivotal in creating an unforgettable experience for our customers while showcasing the luxurious world of Charlotte Tilbury beauty. You will present the secrets of beauty and artistry curated over years of industry expertise, driving sales and elevating customer service to new heights.

Responsibilities:

• Promote the Charlotte Tilbury brand and ensure a magical shopping experience for customers

• Meet and exceed sales goals through knowledgeable product demonstrations

• Create brand awareness and drive customer engagement

• Deliver the 'Tilbury Touch' to every customer interaction

• Build lasting customer relationships through personalized service

• Contribute positively to a cohesive and inspiring team environment

• Maintain a visually appealing and organized counter/gondola

• Ensure all areas are clean and customer-ready at all times

• Assist in inventory management and visual merchandising

• Support the execution of promotional events and activities

Requirements:

• Beauty retail experience is required

• Weekend availability is mandatory

XML job scraping automation by YubHub

Your key responsibilities will include:

• Increasing our KPIs and exceeding expectations
• Transforming customers into Charlotte Tilbury ambassadors
• Providing excellent customer service and embodying our style

Your qualifications should include:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and the willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• German language proficiency level B2

Benefits include:

• 29 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they are released
• Employee discounts
• Internal competitions with win chances

XML job scraping automation by YubHub

Your main tasks will include:

• Increasing our KPIs and exceeding expectations
• Turning customers into Charlotte Tilbury ambassadors
• Providing excellent customer service while embodying our style

Requirements:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and the willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• Deutschniveau B2

Benefits:

• 30 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they are released
• Employee discounts
• Internal competitions with chances to win

Our mission is to enable every person on the planet to be the best version of themselves. We achieve this by welcoming people with different backgrounds, voices, convictions, and perspectives into our growing global workforce. By doing so, we can better serve our communities, customers, employees, and candidates participating in our hiring process.

XML job scraping automation by YubHub

Your main responsibilities will include:

• Increasing sales and exceeding targets
• Converting customers into Charlotte Tilbury ambassadors
• Providing excellent customer service and embodying our brand style
• Building long-lasting relationships with customers through your professional artistry skills, exceptional product knowledge, and passion for delivering outstanding results

Requirements:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and the willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• Deutschniveau B2

Benefits:

• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they are released
• Employee discounts
• Internal competitions with prize chances

Our mission at Charlotte Tilbury is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, beliefs, and perspectives and welcoming them into our growing global team. This benefits our communities, customers, employees, and applicants participating in our selection process.

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

Main Duties:

• Sales: Strive to achieve sales goals and create brand awareness through the sharing and demonstration of your product knowledge.
• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.
• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues.
• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business and maintain excellent counter hygiene standards.

This role requires a passion and enthusiasm for Charlotte Tilbury and the ability to deliver her philosophy of artistry made easy along with unique and personalized shopping experiences.

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. You will represent the ethos, products, and image of Charlotte Tilbury, working as part of an elite team to drive business in store through exceptional makeup artistry and customer service.

Main duties include:

• Sales: striving to achieve event sales goals and sales per hour target, creating brand awareness through the sharing and demonstration of product knowledge, and demonstrating entrepreneurial spirit within company guidelines.

• Customer Service: leading by example to promote the Tilbury Touch and exceptional customer service, and assisting and maintaining an atmosphere of open and positive communication, professionalism and creativity.

• Operations: ensuring the counter/gondola is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, and assisting with maintaining required inventory levels, visual merchandising, and event execution.

As a Freelance Makeup Artist, you will reflect the brand values and customer base, and be part of building an amazing beauty business.

XML job scraping automation by YubHub

Requirements:

• Increase our KPIs and exceed expectations
• Transform customers into Charlotte Tilbury ambassadors
• Teamwork is key to success
• Provide excellent customer service and embody our style

Qualifications:

• Experience in the beauty industry or similar field
• Enthusiasm for Charlotte Tilbury and willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• German language level B2

Benefits:

• 30 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they launch
• Employee discounts
• Internal competitions with prize chances

XML job scraping automation by YubHub

Your main responsibilities will include:

• Increasing our KPIs and exceeding expectations
• Converting customers into Charlotte Tilbury ambassadors
• Providing excellent customer service and embodying our brand style
• Proactively approaching customers, sparking curiosity, and inviting them into the store with targeted traffic-stopping techniques

To be successful in this role, you will need:

• Experience in the beauty industry or a similar field
• A passion for Charlotte Tilbury and a willingness to represent our brand
• Ideally, experience as a make-up artist
• A positive attitude, energy, and customer-focused mindset
• A good level of German language proficiency

As a member of our team, you can expect:

• 29 days of holiday time plus your birthday off
• Access to Charlotte's Magic Academy for personal development
• Ongoing support and genuine growth opportunities
• Early access to new products
• Employee discounts
• Internal competitions with prize-winning opportunities

Our mission at Charlotte Tilbury is to enable people worldwide to show their best side. We achieve this by supporting people of diverse backgrounds, beliefs, and perspectives and welcoming them into our growing global team. This benefits our communities, customers, employees, and applicants participating in our selection process.

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About Charlotte Tilbury: Our brand was founded by renowned makeup artist Charlotte Tilbury, and we believe that beauty is not just about looking good but feeling confident and empowered.

Key Responsibilities: Deliver exceptional customer service while consistently exceeding sales targets and KPIs. Build and maintain lasting relationships with customers, turning them into loyal Charlotte Tilbury advocates. Collaborate effectively with other team members, fostering a supportive and encouraging environment. Demonstrate expert knowledge of the Charlotte Tilbury product line, offering personalized advice and tutorials to customers. Uphold the highest standards of grooming, presentation, and professionalism in all customer interactions.

Qualifications: A strong passion for the beauty industry and a keen interest in makeup and skincare. Previous experience in retail or beauty advisory roles is highly desirable. Exceptional communication and interpersonal skills, with a focus on customer satisfaction. A proactive and positive attitude, with the ability to thrive in a high-energy environment. Flexibility to work various shifts, including weekends and holidays.

Benefits: Charlotte Tilbury offers a competitive salary range, which is subject to change.

Culture of the Team: We win together as a team, supporting and developing each other through our careers. We love what we do, and we support each other while we share the magic with the world.

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Your key responsibilities will include:

• Increasing our KPIs and exceeding expectations
• Transforming customers into Charlotte Tilbury ambassadors
• Providing excellent customer service and embodying our style
• Approaching passers-by, sparking curiosity, and inviting them into the store with targeted traffic-stopping techniques

Requirements:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and the willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• Deutschniveau B2

Benefits:

• 29 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they are released
• Employee discounts
• Internal competitions with winning chances

Our mission at Charlotte Tilbury is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, convictions, beliefs, and perspectives and welcoming them into our growing global workforce. This benefits our communities, customers, employees, and applicants participating in our selection process.

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As a member of our Freelance Makeup Artist team, you will need strong artistry, sales and service talents. You will be teaching customers Charlotte's secrets of artistry learnt in over 20 years of working at the top of the industry with top celebrities and brands. You will deliver Charlotte's philosophy of artistry made easy, and be part of building an amazing beauty business.

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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Steering our KPIs upwards and exceeding expectations Transforming customers into Charlotte Tilbury ambassadors Teamwork is essential for your success Providing excellent customer service and embodying our style

Your qualifications should include:

Experience in the beauty industry or a similar field Enthusiasm for Charlotte Tilbury and the willingness to represent our brand Ideally, experience as a make-up artist Positive attitude, energy, and customer-oriented thinking Deutsch level B2

Benefits:

29 days of holiday plus birthday off Charlotte's Magic Academy for personal development Continuous support and genuine growth opportunities Receive new products in advance Employee discounts Internal competitions with chances to win Our mission at Charlotte Tilbury is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, convictions, beliefs, and perspectives and welcoming them into our growing global workforce. This benefits our communities, customers, employees, and applicants participating in our selection process.

XML job scraping automation by YubHub

Key responsibilities include:

• Increasing sales and exceeding targets
• Providing exceptional customer service and embodying our brand style
• Approaching customers and engaging them with targeted traffic-stopping techniques

Requirements include:

• Experience in the beauty industry or a similar field
• Passion for Charlotte Tilbury and willingness to represent the brand
• Ideally, experience as a make-up artist
• Positive attitude, energy, and customer-focused thinking
• German language proficiency at level B2

Benefits include:

• 29 days of holiday plus birthday off
• Access to Charlotte's Magic Academy for personal development
• Ongoing support and genuine growth opportunities
• Early access to new products
• Employee discounts
• Internal competitions with winning chances

XML job scraping automation by YubHub

Steigere zielstrebig unsere KPIs und übertreffe Erwartungen Verwandle Kunden in Charlotte Tilbury Botschafter Teamarbeit ist für dich der Schlüssel zum Erfolg Du bietest exzellenten Kundenservice und verkörperst unseren Stil

Your qualifications should include:

Erfahrung in der Beautybranche oder ähnlichem Bereich Begeisterung für Charlotte Tilbury und die Bereitschaft, unsere Marke zu repräsentieren Idealerweise Make-up-Artist-Erfahrung Positive Einstellung, Energie und kundenorientiertes Denke Deutschniveau B2

Benefits:

29 Urlaubstage plus Geburtstag frei Charlotte's Magic Academy für persönliche Weiterentwicklung Kontinuierliche Unterstützung und echte Wachstumschancen Erhalte vorab die neuesten Produkte Mitarbeiterrabatte Interne Wettbewerbe mit Gewinnchancen

Our mission is to enable people worldwide to show their best side. We support people of different backgrounds, beliefs, and perspectives and welcome them into our growing global team. This benefits our communities, customers, employees, and applicants who participate in our selection process.

XML job scraping automation by YubHub

You will work in a fast-paced environment where teamwork, creativity, and passion are key to success. Your role will involve delivering outstanding customer service, demonstrating and applying products to customers, and achieving and exceeding sales targets.

We are looking for individuals with previous experience in beauty retail or as a makeup artist, a strong passion for the beauty industry, and excellent communication and interpersonal skills.

Benefits include a competitive salary and commission structure, staff discounts onalon products, training and development opportunities, and access to new product launches before they hit the shelves.

Join our team and help us bring beauty to the world, one customer at a time!

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Your tasks will include: Steigere zielstrebig unsere KPIs und übertreffe Erwartungen Verwandle Kunden in Charlotte Tilbury Botschafter Teamarbeit ist für dich der Schlüssel zum Erfolg Du bietest exzellenten Kundenservice und verkörperst unseren Stil Gehe aktiv auf Passant:innen zu, wecke Neugier und lade mit gezielten Traffic-Stopping-Techniken Kund:innen in den Store ein

Your qualifications should include: Erfahrung in der Beautybranche oder ähnlichem Bereich Begeisterung für Charlotte Tilbury und die Bereitschaft, unsere Marke zu repräsentieren Idealerweise Make-up-Artist-Erfahrung Positive Einstellung, Energie und kundenorientiertes Denke Deutschniveau B2

Benefits include: 29 Urlaubstage plus Geburtstag frei Charlotte’s Magic Academy für persönliche Weiterentwicklung Kontinuierliche Unterstützung und echte Wachstumschancen Erhalte vorab die neuesten Produkte Mitarbeiterrabatte Interne Wettbewerbe mit Gewinnchancen

Our mission is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, beliefs, and perspectives and welcoming them into our growing global team.

XML job scraping automation by YubHub

Your main duties will include:

• Sales: strive to achieve event sales goals, create brand awareness through the sharing and demonstration of your product knowledge, and demonstrate entrepreneurial spirit within the parameters of the company guidelines.
• Customer Service: lead by example at all times to promote the Tilbury Touch and exceptional customer service.
• Team Work: demonstrate a positive and cooperative approach towards your work and your colleagues, assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.
• Operations: ensure the counter/gondola is 'customer ready' from open to close of business, maintain excellent counter hygiene standards, clean display units, tools and testers throughout the day, assist with maintaining the required inventory levels, assist with visual merchandising, new launch displays, and collateral placement, and maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.

This role requires passion and enthusiasm for Charlotte Tilbury, as well as the ability to deliver exceptional customer service and drive sales. If you are a skilled makeup artist with a passion for sales and customer service, we would love to hear from you.

Benefits include:

• Competitive hourly rate
• Opportunities for professional development and growth
• A fun and dynamic work environment

If you are interested in this opportunity, please submit your application with a cover letter and resume.

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Our ideal candidate will have experience in the beauty industry or a similar field, be enthusiastic about Charlotte Tilbury and willing to represent our brand, and possess a positive attitude, energy, and customer-oriented thinking. Ideally, you will have make-up artist experience.

As a member of our team, you will enjoy a range of benefits, including 29 days of holiday plus your birthday off, access to Charlotte's Magic Academy for personal development, continuous support and genuine growth opportunities, and employee discounts.

At Charlotte Tilbury, our mission is to enable people worldwide to show their best side. We achieve this by supporting people of diverse backgrounds, beliefs, and perspectives and welcoming them into our growing global workforce.

XML job scraping automation by YubHub

Key Responsibilities: Deliver an exceptional customer experience by applying your expertise in makeup artistry and product knowledge. Drive sales through effective customer engagement, building relationships, and inspiring clients with your passion for beauty. Maintain the highest standards of store presentation and cleanliness. Be a brand ambassador, representing Charlotte Tilbury with enthusiasm and professionalism. Stay updated on product knowledge, beauty trends, and industry insights to inform customers effectively.

Qualifications: Previous experience in a beauty or luxury retail environment is preferred. Passion for makeup and skincare, with an understanding of beauty trends. Excellent communication and interpersonal skills to build relationships with customers. Ability to work in a fast-paced environment, achieving sales objectives while maintaining a positive attitude. Flexible availability, including weekends and holidays.

Benefits: The company culture encourages teamwork, development, and creativity, with a focus on empowering employees to make everyone feel their most beautiful version.

XML job scraping automation by YubHub

Your key responsibilities will include:

• Increasing our KPIs and exceeding expectations
• Transforming customers into Charlotte Tilbury ambassadors
• Providing excellent customer service and embodying our style
• Actively approaching customers, sparking curiosity, and inviting them into the store with targeted traffic-stopping techniques

Requirements:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and the willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• Deutschniveau B2

Benefits:

• 29 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products beforehand
• Employee discounts
• Internal competitions with winning chances

Our mission at Charlotte Tilbury is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, convictions, faiths, and perspectives and welcoming them into our growing global workforce. This benefits our communities, customers, employees, and applicants participating in our selection process.

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In this role, you'll showcase our iconic products, provide personalized makeup applications, and deliver an unforgettable customer experience that reflects the magic of Charlotte Tilbury.

Key responsibilities include delivering exceptional makeup artistry and personalized consultations, engaging with customers to understand their beauty needs and preferences, promoting the Charlotte Tilbury brand and its innovative products, achieving sales targets while maintaining outstanding customer relationships, and participating in training sessions to continuously expand your product knowledge.

Requirements include proven experience in the beauty industry, strong knowledge of makeup application techniques and products, exceptional interpersonal skills, results-driven attitude, and flexibility to work evenings, weekends, and holidays as needed.

Why join us? Be a part of a globally recognized brand, receive ongoing training and development opportunities, enjoy employee discounts and perks, and work in a fun, creative, and supportive team environment.

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Your main responsibilities will include:

• Increasing sales and exceeding targets
• Converting customers into Charlotte Tilbury ambassadors
• Providing excellent customer service and embodying our brand style
• Building long-lasting relationships with customers
• Understanding the diversity of our products and tailoring your style to meet the needs of each customer

Requirements:

• Experience in the beauty industry or a similar field
• Passion for Charlotte Tilbury and willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• Deutschniveau B2

Benefits:

• 29 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they're released
• Employee discounts
• Internal competitions with a chance to win

Our mission is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, beliefs, and perspectives and welcoming them into our growing global team.

We would be delighted to welcome you to our dream team... Apply today!

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The ideal candidate will have proven management experience and be operating at Deputy Manager level or above. They will have a track record of delivering exceptional results from anything ranging from KPI's to people. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.

The Business Manager will be a true leader who believes their strength is as strong as that of their team. They will want to inspire their team to be the best versions of themselves and empower them to think in a limitless way.

The role will involve being a customer experience pioneer, creating and driving an ultimate experience of the Charlotte Tilbury brand. The successful candidate will be a true coach and mentor to their team, supporting and developing them to be the best they can possibly be.

As a Business Manager, you will be a collaborator and an innovator, able to influence and build lasting relationships cross-functionally in retail and in head office.

In return for your hard work and dedication, you will receive a competitive salary and benefits package, including on-the-job training, access to Charlotte's Magic Academy, and opportunities to disrupt processes and run your business like a true entrepreneur.

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Key responsibilities include:

• Increasing KPIs and exceeding expectations
• Transforming customers into Charlotte Tilbury ambassadors
• Providing excellent customer service and embodying our style

Requirements include:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and the willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• German language proficiency at level B2

Benefits include:

• 30 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products in advance
• Employee discounts
• Internal competitions with winning chances

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This position requires an individual who is passionate about luxury beauty products and possesses excellent leadership, business acumen, and customer service skills.

As a Counter Manager, you will be responsible for managing daily operations, leading a team of Beauty Advisors, and ensuring the highest standards of customer satisfaction are met.

You will execute the brand's vision and strategies through effective merchandising, training, and customer engagement initiatives.

We offer a structured induction programme – Charlotte’s Magic Academy – which trains on all aspects of the role, focusing on artistry and commerce.

Benefits include access to Tilbury Treats, a rewards platform, and other fabulous benefits such as life assurance, birthdays off work, and team sales incentives.

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Our ideal candidate will have a passion for beauty and a strong understanding of our products. You will be confident in your ability to communicate effectively with customers and provide personalized recommendations.

Responsibilities:

• Provide expert advice on our beauty products to customers
• Deliver exceptional customer service and ensure a positive shopping experience
• Maintain a thorough knowledge of our products and services
• Work collaboratively with colleagues to achieve sales targets

Requirements:

• NVQ-3 in Beauty Therapy or equivalent qualification
• Experience in a sales environment, preferably in the beauty industry
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment

Working with us:

• We offer a structured introduction program, Charlotte's Magic Academy, which provides comprehensive training on our products and services
• We have a strong focus on employee development and offer opportunities for career growth and progression
• We offer a competitive salary and benefits package

Join our team and become part of a dynamic and innovative company that is passionate about beauty and customer service.

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Your key responsibilities will include:

• Increasing KPIs and exceeding expectations
• Converting customers into Charlotte Tilbury ambassadors
• Providing excellent customer service and embodying our brand style
• Approaching passersby, sparking curiosity, and inviting them into the store with targeted traffic-stopping techniques

Requirements:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and the willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• Deutschniveau B2

Benefits:

• 29 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they're released
• Employee discounts
• Internal competitions with prize chances

Our mission at Charlotte Tilbury is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, beliefs, and perspectives and welcoming them into our growing global team. This benefits our communities, customers, employees, and applicants participating in our selection process.

WE WOULD BE DELIGHTED TO WELCOME YOU TO OUR DREAM TEAM... APPLY TODAY!

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Requirements:

• Increase our KPIs and exceed expectations
• Transform customers into Charlotte Tilbury ambassadors
• Provide excellent customer service and embody our brand style

Qualifications:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and the willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• German language proficiency at level B2

Benefits:

• 30 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they are released
• Employee discounts
• Internal competitions with winning chances

XML job scraping automation by YubHub