The Arts & Crafts Instructor leads multiple hands-on classes per sea day as part of the onboard Entertainment and Enrichment program. Classes span jewelry making, beading, macrame, crochet, embroidery, hand-painted crafts, and paper-arts, with destination-inspired themes that rotate through the voyage. Classes are intended for beginner level, with many guests developing their skills and mastering their craft by the end of the voyage.

The ideal candidate is an experienced artist and craft teacher, warm, approachable, and equally at ease in front of a classroom, or in casual conversations with guests throughout the Grand Voyage. When not teaching classes, or prepping for the next class, you will act as an ambassador for Holland America Line.

The Art & Craft Instructor will also be required to develop the voyage-length class calendar, and prepare student craft kits in advance of the January 2027 voyage.

This is a one-time, five-month seagoing contract, with a private cabin, all meals provided, and full guest access to the ship when not teaching classes. Some IPM and safety duties will be required on certain port days.

Key Responsibilities

• Lead multiple one-hour sessions per sea day, open to all guests.
• Provide instruction, hands-on guidance, and encouragement, adapting to varying skill levels and physical abilities.
• Engage with guests naturally outside of class during the entirety of the voyage.
• Design the full class roster and assemble all guest kits while working from home, prior to embarkation in January 2027.

Holland America Line will cover all material costs and shipping.

• Develop a voyage-length calendar with destination-inspired themes in coordination with Holland America Line Entertainment.
• Collaborate with the Entertainment team on scheduling and programming.

Skills, Knowledge & Expertise

• Experience in teaching and instructing or Arts and Crafts.
• Experience in designing class instruction, and detailed student lists.
• Previous cruise ship experience a plus.

Requirements:

• This is a sea-going contract from January 3, 2027 - May 15, 2027.
• This is a Resident Presenter contract onboard a Holland America Line vessel Crew Manfiest.
• You must have a legal passport valid through the end of 2027.
• You must be able to pass a Seafarer Medical Exam as instructed by Holland America Line.
• You must obtain any and all required visas as instructed by Holland America Line.

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The ideal candidate has a background in hospitality, entertainment, or event management, with experience in live hosting, guest service, and operational execution. This position requires strong leadership, organization, and adaptability to oversee programming, coordinate resources, and support the activities team in creating a dynamic and memorable cruise experience.

Key responsibilities include hosting and leading engaging activities, interacting with guests to enhance their experience, developing and overseeing a well-balanced entertainment schedule, managing resources, leading and training the activities team, conducting team meetings, handling administrative tasks, adapting to itinerary changes, ensuring all activities comply with health, safety, security, and environmental regulations, making clear, engaging, and informative public announcements, maintaining a professional appearance, and collaborating closely with the Cruise Director to execute entertainment initiatives and uphold brand standards.

The successful candidate will have a minimum of three years of experience in a related guest service focused field, exceptional verbal, written, and presentation skills, experience hosting live events, activities, or stage presentations, ability to work effectively both independently and as part of a team, experience using computers for a variety of tasks, competency in Microsoft applications including Word, Excel, and Outlook, ability to work on tight deadlines, and fluency in Dutch.

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The Cruise Director also leads the activities team, setting the vision for programming and ensuring every event runs to a high standard. They motivate and support the Assistant Cruise Director, Activities Crew, and Youth Host, building a culture of teamwork, accountability, and guest focus. Through strong leadership and visible presence, the Cruise Director creates an environment where the team can succeed and guests feel inspired and engaged throughout their journey.

Key Responsibilities

• Host and deliver engaging live programming, including event introductions, game shows, trivia, enrichment talks, culinary demonstrations, and special presentations in both English and Dutch.
• Lead signature events such as the Welcome Show with the full cast, Gala Nights, the Orange Party, Mariner events, and marquee game shows.
• Champion the guest experience by overseeing the daily entertainment schedule and ensuring programs are delivered with consistency and polish.
• Serve as a visible ambassador throughout the ship, setting guest expectations with accurate and timely information.
• Lead the activities team, including the Assistant Cruise Director, Activities Crew, and Youth Host, providing direction, coaching, and accountability.
• Foster teamwork and collaboration within the department, building an environment that supports both team success and guest satisfaction.
• Collaborate with the Entertainment Director on program planning, hosting assignments, and overall execution.
• Guide team members in developing stage presence, performance skills, and guest interaction.
• Oversee administrative responsibilities including scheduling, timekeeping, evaluations, and in-port manning compliance.
• Ensure compliance with company policies, safety protocols, security, and environmental regulations.
• Maintain a professional appearance in line with company dress and grooming standards.
• Utilize the Daily Program and Navigator App to guide guests to events and encourage participation.
• Support port arrival logistics and provide information to guests as needed.
• Deliver impactful guest experiences on the World Stage, ensuring events meet performance and operational standards.

Skills, Knowledge & Expertise

• Minimum Experience:
• Must be fluent in Dutch.
• Bachelor’s degree in business, communications, hospitality, or related field of study, or equivalent professional experience
• Three years of experience in guest service, hospitality, or entertainment-related fields
• Exceptional verbal, written, and presentation skills both on stage in front of large audiences and in smaller, more personal settings
• Ability to work effectively both independently and as part of a team
• Experience using computers for a variety of tasks
• Competency in Microsoft applications including Word, Excel, and Outlook
• Knowledge of scheduling, file management, and other administrative procedures
• Ability to work within tight deadlines and adapt to changing schedules
• Preferred Experience:
• Prior experience as a Cruise Director, Assistant Cruise Director, or senior entertainment leader on a premium or luxury cruise line
• Demonstrated ability to lead, coach, and inspire a diverse onboard team, with accountability for scheduling and performance management
• Strong public speaking, hosting, and storytelling skills with a polished, guest-service–oriented presence
• Proven success curating and executing daily activity programming that resonates with a mature, well-traveled guest demographic
• Experience collaborating cross-functionally with hotel, entertainment, and operational leaders to deliver seamless, high-quality guest experiences

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We're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures.

What You Will Be Doing:

Create unforgettable guest moments by greeting guests with energy and inviting them into an exciting, welcoming environment. Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up. Proactively share offers (F&B, repeat visits, gift cards) to boost engagement.

Be a Tech & Experience Expert by mastering our proprietary tech and keeping gear calibrated. Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests. Communicate with management and tech support when issues arise, clearly and quickly.

Keep Things Running Smoothly by maintaining a spotless, high-energy store that meets Sandbox VR standards. Sanitize gear thoroughly and display materials/gift cards to brand expectations. Prepare iPads, body trackers, and gear before and after every session.

Who We Are Looking For:

Egoless & Coachable: You take feedback well and pitch in wherever needed. Adaptable & Proactive: You're resourceful, self-driven, and good with change. Team-Focused: You stay positive and celebrate group wins. Reliable: On time, in uniform, and ready to shine. Physically Able: On your feet, some lifting (up to 40 lb.), occasional stairs. Weekend Availability: Required. Experience: 1+ year in retail/hospitality.

Benefits:

Paid sick time + 401(k) match. Commuter benefits (transit + parking). Referral bonuses + employee discounts. Free VR sessions + guest review bonus.

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