Join us and help build the future of entertainment! As a Guest Experience Associate, you will create unforgettable moments for our guests by guiding them through the VR journey, troubleshooting issues, and maintaining a high-energy store environment.
\nResponsibilities:\nCreate Unforgettable Guest Moments\nGreet guests with energy and invite them into an exciting, welcoming environment\nGuide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up\nProactively share offers (F&B, repeat visits, gift cards) to boost engagement
\nBe a Tech & Experience Expert\nMaster our proprietary tech and keep gear calibrated\nTroubleshoot issues smoothly and provide real-time, light-hearted updates to guests\nCommunicate with management and tech support when issues arise, clearly and quickly
\nKeep Things Running Smoothly\nMaintain a spotless, high-energy store that meets Sandbox VR standards\nSanitize gear thoroughly and display materials/gift cards to brand expectations\nPrepare iPads, body trackers, and gear before and after every session
\nShift Leadership & Coaching\nOpen/close the store, manage daily audits, break schedules, and labor spend\nRun shift check-ins, coach in real time, and train new hires\nEnsure team performance, morale, and guest service standards remain high
\nRequirements:\nEgoless & Coachable: You take feedback well and pitch in wherever needed\nAdaptable & Proactive: You’re resourceful, self-driven, and good with change\nTeam-Focused: You stay positive and celebrate group wins\nReliable: On time, in uniform, and ready to shine\nPhysically Able: On your feet, some lifting (up to 40 lb), occasional stairs\nWeekend Availability: Required\nLeadership: 1+ year in retail/hospitality leadership
\nBenefits:\nPaid sick time + 401(k) match\nCommuter benefits (transit + parking)\nReferral bonuses + employee discounts\nFree VR sessions + guest review bonus
\nXML job scraping automation by YubHub
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\nYour main responsibilities will include:
\nYou will also be expected to be a Tech & Experience Expert, mastering our proprietary tech and keeping gear calibrated, troubleshooting issues smoothly and providing real-time, light-hearted updates to guests.
\nIn addition, you will be responsible for maintaining a spotless, high-energy store that meets Sandbox VR standards, sanitizing gear thoroughly and displaying materials/gift cards to brand expectations.
\nAs a Shift Leader & Coach, you will open/close the store, manage daily audits, break schedules, and labor spend, run shift check-ins, coach in real time, and train new hires.
\nWe are looking for someone who is egoless & coachable, adaptable & proactive, team-focused, reliable, physically able, and has weekend availability. Leadership experience in retail/hospitality is preferred.
\nBenefits include paid sick time + 401(k) match, commuter benefits (transit + parking), referral bonuses + employee discounts, free VR sessions + guest review bonus.
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\nAs a Guest Experience Host at Sandbox VR, you will be responsible for creating unforgettable moments for our guests.
\nKey Responsibilities:
\nGreet guests with energy and invite them into an exciting, welcoming environment
\nGuide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
\nProactively share offers (F&B, repeat visits, gift cards) to boost engagement
\nBe a Tech & Experience Expert
\nMaster our proprietary tech and keep gear calibrated
\nTroubleshoot issues smoothly and provide real-time, light-hearted updates to guests
\nCommunicate with management and tech support when issues arise, clearly and quickly
\nKeep Things Running Smoothly
\nMaintain a spotless, high-energy store that meets Sandbox VR standards
\nSanitize gear thoroughly and display materials/gift cards to brand expectations
\nPrepare iPads, body trackers, and gear before and after every session
\nRequirements:
\nBenefits:
\nAdditional Information:
\nNote: Evening and weekend availability may be required depending on the business’ needs.
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\nWe're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures.
\nWhat You Will Be Doing:
\nCreate unforgettable guest moments by greeting guests with energy and inviting them into an exciting, welcoming environment. Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up. Proactively share offers (F&B, repeat visits, gift cards) to boost engagement.
\nBe a Tech & Experience Expert by mastering our proprietary tech and keeping gear calibrated. Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests. Communicate with management and tech support when issues arise, clearly and quickly.
\nKeep Things Running Smoothly by maintaining a spotless, high-energy store that meets Sandbox VR standards. Sanitize gear thoroughly and display materials/gift cards to brand expectations. Prepare iPads, body trackers, and gear before and after every session.
\nWho We Are Looking For:
\nEgoless & Coachable: You take feedback well and pitch in wherever needed. Adaptable & Proactive: You're resourceful, self-driven, and good with change. Team-Focused: You stay positive and celebrate group wins. Reliable: On time, in uniform, and ready to shine. Physically Able: On your feet, some lifting (up to 40 lb.), occasional stairs. Weekend Availability: Required. Experience: 1+ year in retail/hospitality.
\nBenefits:
\nPaid sick time + 401(k) match. Commuter benefits (transit + parking). Referral bonuses + employee discounts. Free VR sessions + guest review bonus.
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